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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova items were never really expensive for me. I find that everything I bought was worth its price and sometimes it's worth more than what I paid for, honestly.
I really like fashion nova's nose strips. It was really satisfying to see all those blackheads just get ripped out like that from my nose. They're getting fewer ad my nose is smoother now.
Fitting was never a problem for me whenever I shopped at fashionnova. They have a great size guide that is very accurate. This would lessen inconveniences like returning and delayed items.
FN's customer service is great and they are good at communicating with customers. I had a few questions before and after I got my order and they were able to reply to me within the day, sometimes faster.
Fashion Nova has a great website. Everything is arranged and you can view them according to your preferences, they are regularly updated, and they have a nice spin to win game for a chance at discounts.
One thing I notice is that every maxi dress Fashion nova has has really caught my eye. I'm always excited to see whether or not they have new maxi dresses. I buy a lot of them because they're just that pretty.
If you struggle in choosing something to party in, just choose whatever fashion nova item. It's a life hack from me. The outfit would likely be something chic and stylish yet comfy enough to last long in parties.
FN's delivery service has impressive timeliness that I have not seen from other online shops that I frequently buy from. It's one thing that sets it apart from other fashion stores.
Going to work is much more fun now when I know I'm going to wear something awesome from Fashion Nova's wear to work collection. Every day I can't wait to suit up.
It's extremely important that the bandage dress come in my size. It's a body-hugging dress, and it would look terrible if it's in the wrong size. I'mso glad for fashion nova's size guide.
My friends have been complimenting me and telling me that I look younger somehow. I told them that it's because of my skin. My skin is moisturized and fresh because of fashionnova's face masks.
I've read a few reviews on here that the festival shop would be really good for shopping for party clothes. As for me, I highly recommend Fashion NOVA's Cardi collection if you're really going for a dress to impress kind of look.
I'm not much of a party-goer, so my friends were worried I would look totally lame but of course I sought help from fashion nova and suddenly I look great and ready to party.
When I first shopped at fashionnova all I really hoped for was that it wouldn't take more than a week to deliver. I got something better. That time, and consistently after, fashion nova has delivered within a few days only.
Avoid this company and their fake 5 star reviews at all costs. They are owned by a money hungry arrogant man that is only interested in stealing women's money and doing no good with it. All made in sweatshops by young children and the customer service team is rude and unprofessional. AVOID! SCAMMMMMM! Still waiting on my item from October?! Where is it?
The marigold collection is still my favorite collection though fashionnova has introduced a lot recently. It's really bright and colorful but it still gives off a regal vibe.
My chest needed a lot of support because it is the flattest part of my body. I hated how a lot of people would say, "she has a nice face, but she's flat". I bought fashion nova's push up bras and suddenly I'm gorgeous.
Fashion nova's waist control has really controlled all the fat in my waist. Even when sitting down, the shaper does not give away the true nature of my waist.
Being an office lady can be really dull, but novababes like me can only take this as another fashion opportunity. I get to buy and try on fashionnova's wear to work clothes and I love their office look.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

