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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm here to leave a review because I am impressed with how all my orders fit. In the months that I've shopped in fashion nova the clothes I order always fit me perfectly.
I thought all heels are prone to breaking off eventually because I've experienced them a lot. Well, months later, I noticed that the ones that haven't broken off are the ones I bought from Fashion Nova.
Fashion nova has all the greatest accessories. There's a lot of variety in there but I had my eye on one that looked pretty vintage. It's huge and it takes a lot of attention from other people.
My skin looks noticeable smoother when I applied fashion nova's face masks. My husband has noticed as well and though he was embarrassed at first, he's also trying them out.
I am getting married soon and then we would have our honeymoon right after. I bought my bridal dress, and dresses for my bridesmaids in fashionnova. It makes sense that I also buy from here outfits for my honeymoon.
Fashion nova delivers quickly and they have not had any unnecessary delays in their deliveries. All the other novababes I know have no complaints on delivery timing.
So I was looking for something nice and elegant for a company party. I had something simple in mind but Fashion Nova had so much better options and I ended up looking like a goddess at the party.
I have a much fresher face now that I've been using fashionnova's face masks. I use both the moisturizing ones and the foaming ones. They bring out such good results.
Most pregnant ladies I know look so tired and irritated because eof all the new changes in their body, but I find that pregnant women like me who still shop at Fashion NOVA look fresher and happier because it helps with self-esteem.
All my orders fit me nicely. I didn't think the whole size guide ritual thing would actually bring me great, accurate sizes. I thought at some point I still would encounter errors, but none of that happened.
A lot of people go to fashionnova to buy clothes for partying, but for me, I wanted to go out and party after I saw fashionnova's festival shop collection. I just really wanted a situation where I wanted to wear such clothes.
I literally don't really have a figure. I'm not fat, I'm not curvy. But it's really boring being like a log so I decided to do something about it and thank goodness for fashionnova's shapewear that gave me an hourglass figure.
The skirts I bought from fashionnova are really cute and at first I thought that was the best thing about them but then I realized that the material is thick and the quality is great. It doesn't crease as much as cheap skirts do.
Fashion nova's under eye treatment is really effective in getting rid of those nasty eyebags I've been bringing for months ever since I started medschool. I think I'm the only one in my classroom who doesn't have them anymore.
It was so easy planning for my vacation clothes. All I had to do was shop at fashionnova and shove all of those in my suitcase. That's all I had to do and now I'm all ready for my getaway.
The only thing I can say about fashion nova's delivery service is that it's fast. Consistently fast. It never takes more than a few days to receive your deliveries.
No one is too pregnant for fashion, and fashion nova has made such a point with their hot mama collection. I still get flirty looks even when I'm huge and obviously taken.
I don't know how fashionnova's size guide could be so accurate, but all I know is that it really works. I like the way my orders fit on me.
My husband and I are going on a second honeymoon in Hawaii. It's a few months from now but I am totally ready to go thanks to Fashion Nova's vacation shop collection.
I have noticed that out of all he online shops I have bought from, it's fashion nova that is consistent with their timeliness in deliveries. I have never received updates about delays from them.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

