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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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FN had lip masks I've never even heard of before. I tried them and I noticed a few changes on my lips. They're not dry and they don't crack now, ad it's way easier to apply lipstick on.
Fashionnova already had affordable fashionable clothes but they went an extra mile for us customers and even had discounted sections. Also, they even added a spin to win game with discounts as prizes.
I find it hard to go back to ordinary lipstick now that I've tried FN's liquid lipstick. It's so easy to put on and spread around evenly. They also don't get ruined by your dry lips.
FN has been really consistent with both their delivery service and customer service. It's refreshing to know that such a professional online shop exists. I couldn't find a more reliable fashion store.
I'm 5 months pregnant and my belly is really huge. But fashion is my life and there's nothing this pregnancy could do to stop me from looking and feeling good. I've been wearing fashionnova Hot mama items and my husband was not really for it at first, but he admits that I'm really working that pregnancy glow.
FashionNova has gift cards and I got one recently from a friend who gave them to me because she knew how much of a novababe I am. It was so easy to process and I think it was a really great gift.
Highlighting is much better now that I bought mine from fashionnova. It really brings out the effect I wanted and it didn't even take a lot of applications.
I'm a very petite girl and I'm ashamed to admit that I sometimes buy from the kid's section. It was a miracle that fashionnova had clothes that fit me perfectly.
I usually wear bright and flashy clothes because I like to dazzle when I enter a room. I was fascinated with fashion nova's neutral collection and I found that it brings a different kind of attention. They're looking at my skin, my shape, and my face more.
FN's facial masks are a true wonder. It felt invigorating when I was applying them and I couldn't get enough of my own skin when I took the masks off. I look so fresh.
I love fashionnova's website. The categories are properly placed, the clothes are organized, and there are easy-to-see notifications for stock statuses and available color options.
For as long as I could remember, Fashion Nova has always delivered my packages on time. In fact, I usually order my clothes a few days before and event I planned to wear them to, and I would never panic about delivery time.
Fashion nova's customer service is extra with their replies. They always try to understand what you want first then give you everything they know and everything they could do to help.
Fashion nova has an overall great service. Their delivery service is always on time, and their customer service employees are good at assisting and answering questions without making customers wait.
I didn't know you could win more than once on fashion nova's spin to win game. I just won another discount. It's great timing because I'm about to order a bunch of new outfits from their neutral collection.
Wearing fashionnova's neutral colored outfits is a good way to pull off a simple but strong look. The colors are good for getting people to focus on your skin and face.
I wanted some cute clothes for my baby shower. I couldn't figure out what to wear so I ordered 4 outfits in total especially because the weather changes back and forth. As soon as they arrived I tried them all on and couldn't fit none of them so I sent all of them back. I would of kept them and wore them after my pregnancy but I do t wear a large I wear a medium. I was only credit $62 when I spent $99. I contact fashion nova asking them why they said it was damage. How are the clothes damage when I only tried them on. I never had a problem with none of the companies I shop with online. I will return back to hot Miami styles even tho they are expensive, customer service are more valuable with them.
Very cheap quality. Sizes run smaller, some of the clothes aren't even fashion nova brand it's some other brand that has never been heard of. The clothes don't even look exactly like on the models which I think is due to high photoshop and unrealistic bodies. I paid good money just to be disappointed, I will never shop there again. I wish i read more reviews before purchasing from Fashion Nova. Do your research first people. Honest review.
Fashion Nova's delivery service alone deserves a good 5 star rating. They always get me my orders on time, They update me properly and communicate to make sure I'm home to get them.
FN is selling a 35 color compact palette that's perfect for people on the go who wants to experiment and do a little color play with their makeup. They have fun and bold colors to choose from.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

