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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Having long and thick eyelashes really enhances the face. Fashionnova's mink lashes are great and they don't look too fake like most lashes on sale in the internet.
FN's customer services is different from other online shops'. They're actually helpful and professional in their job to guide and assist customers.
The nourishing charcoal mask in fashionnova's beauty collection is both nourishing and cleansing. I definitely noticed that my face got brighter and clearer.
Fashion Nova's site has options in viewing their selections. They're very thoughtful in allowing the option to view the items according to the customer's preference.
I didn't know there were so much variety when it comes to cover-ups for the beach. I had a hard time choosing because they all looked so great.
There are endless opportunities to get discounts in fashionnova. They really like to emphasize that they have affordable fashion and giving away discounts is one way to do that.
I shopped for fashion belts in FN and I can really testify that they're not solely for decorative purposes. They really do a belt's job properly. They're made of sturdy material.
Fashion Nova's delivery service is excellent and can coordinate with you properly. They also deliver on time and I have not experienced any delays so far.
FashionNova's lip patches are doing a great job at keeping my lips moisturized and crack-free. Applying lipstick is way easier now and it looks better on non-cracked lips.
I had trouble understanding fashionnova's policies at first. Lucky for me that their customer services are competent and can explain to me in an easy to understand way.
FN's baggage eye mask has been wonderful and it really helped me out because my eyebags are really taking the spotlight no matter what concealer I use. I'm glad these eye masks are really effective.
I love that fashionnova's site can be organized according to what you prefer. Personally. I check things by price from cheapest to more expensive. It helps me keep my budget.
I always like doing a sneak peek into what's coming soon to fashion nova. I like to stay trendy, and this is my way of keeping myself updated. I always get really excited knowing what's coming.
One thing about fashionnova that makes them different is that you can really tell that their prices are reasonable. They have excellent services worth every penny, and their clothes are of high quality and is incredibly well made.
Fashionnova has accessories that can amplify the look you're going for. A simple belly chain can transform your whole look. It makes a plain-looking dress better and stylish.
Fashion Nova gets an immediate 5 stars from me because of their efficient services. They're very professional in their work. This should be a standard for all online shops.
The name ultra hydrating should be more than enough reason to buy these fashionnova face masks. Hydrating your skin is essential to prevent aging and drying.
I still feel amazed by Fashion Nova's efficiency in delivery. After a final click I only have to wait a short time before receiving what I ordered. I never have to wait long.
FN's avatara masks leaves my skin feeling moist, fresh, and young. I use it daily and I make sure to never skip out on it.
I wore fashion nova's bandage dress to prom to show off the bod I've been working hard on. It frames my shape perfectly and I look absolutely stunning in this dress.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

