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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
0 helpful votes
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Shapewear shorts
May 9, 2019

Shapewear shorts are the best. I have big thighs and a bulging tummy. These shorts cover both areas well. It even gave my butt a nice fix. FN's shapewear shorts are really good at holding my fat back.

Date of experience: May 8, 2019
Texas
1 review
0 helpful votes
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Spring fever
May 9, 2019

I am cherishing every last bit of spring before summer arrives. I bought the ones in my top ten like' list on fashionnova. My spring fever has yet to end.

Date of experience: May 8, 2019
Illinois
1 review
0 helpful votes
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I bought a bunch of Fashion NOVA's Lapcos daily sheet mask set and now I'm all set for the whole month. A week of Lapcos does a lot of good, so imagine what a whole month would do.

Date of experience: May 8, 2019
New York
1 review
0 helpful votes
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Luminous jelly
May 9, 2019

I applied fashion nova's luminous jelly to look radiant and blooming. It makes your skin look celebrity-level. I recommend it especially for those who are rushing to get perfect skin but don't have the time or resources.

Date of experience: May 8, 2019
Nevada
1 review
0 helpful votes
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Inclusive
May 9, 2019

I like that FN is an inclusive shopping site. They make it a point that they have affordable fashion for everyone. It isn't limited to the skinny rich people. They even included pregnant women in here.

Date of experience: May 8, 2019
Connecticut
1 review
0 helpful votes
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Velvet jumpsuit
May 9, 2019

I work for a fashion magazine and everybody loved this velvet jumpsuit I ordered from fashion nova. It really gives a sexy and fierce vibe.

Date of experience: May 8, 2019
Ohio
1 review
0 helpful votes
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Fast responses
May 9, 2019

Fashionnova's customer service have good responses and are great at not making me wait for their replies. They're not like other shops that make you wait for ten days.

Date of experience: May 8, 2019
Delaware
1 review
0 helpful votes
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I never got my money back on all the returns I made. The clothing material is super cheap and not so good. The clothing look so good online but when you receive them they look awful. The clothes never fits me after me trying all the sizes. Something would always be wrong. The sleeves would be too long or the color would be faded. And it is harder to make a return since you have to pay and go to UPS. Would not recommend to anyone.

Date of experience: May 8, 2019
Pennsylvania
1 review
0 helpful votes
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Mettalic gowns
May 9, 2019

I have decided to wear fashionnova's metallic gown to the company party. It looks so futuristic and unique. Everybody loved it.

Date of experience: May 8, 2019
Oregon
1 review
0 helpful votes
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Fashion Nova's wear to work collection is full of clothes that are worthy of Hollywood. My personal favorite that I wear to major meetings is fashion nova's enterprise blazer dress.

Date of experience: May 8, 2019
New York
1 review
0 helpful votes
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Wedge heels
May 9, 2019

Wedge heels are the best kind of heels because they don't wear you out easily because the pressure is evenly distributed. FN has the best wedges. They have different styles and different designs.

Date of experience: May 8, 2019
Florida
1 review
0 helpful votes
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Cheap clothes and will not send all your items especially if you use a discount code. Then when you dispute the items they issue you store credit for what you paid therefore you end up losing the total discount. Example I purchased $280 in merchandise from Fashion Nova used their code money100 to receive 100$ off my order of $275 or more. Little did I know they would not send all my items. They "forgot" to send 2 items that just so happens to total around $98. I called them and they issued me a store credit for $38 the amount I paid. Terrible customer service and very unethical. I will never spend my money with these crooks.

Date of experience: May 8, 2019
Georgia
2 reviews
0 helpful votes
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When I first started using Fashion Nova, I was in love. Basically, I never needed to return anything. Their online return portal does not recognize the order numbers and I have to send an email for assistance and was told that I would need to do a manual return. Last item I received was not of great quality and looked very cheap. Use of Fashion Nova is a "hit" or "miss" in my opinion especially for someone curvy such as myself.

Date of experience: May 8, 2019
Illinois
2 reviews
1 helpful vote
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If you're looking for inconsistent, cheap looking and feeling clothing, look no further! I finally went to this site after repeatedly seeing it being advertised on Instagram (this should have been my red flag, to be honest). I was surprised and excited to see so many cute and current styles. I ordered multiple rompers in the same size and was pleased by how quickly the shipment arrived and for a relatively low price. This is THE ONLY positive experience from the entire transaction.

Upon opening my package, I was shocked and saddened to see cheap, thin and overly wrinkly 'clothing' spill out. Despite realizing the quality wasn't there, I was hopeful I could at least mask that with it falling well on my figure. To preface, I am in shape and well proportioned, so finding clothes that fit me is never a battle. After trying all three rompers on, dye my hair and call me Goldie Locks because each item from their Fashion Nova brand in the same exact size all fit me different. One I was drowning in, one was way too small and I couldn't even fit my arms down the sleeves, and the only the reason the last one 'fit' me was because it was an off the shoulder and loose bottom design. Truly cheap and pathetic 'fashion.'

When I went online to file my return, I found that they only do store credit, most likely because they know they sell women garbage and want to make sure they don't lose any profit on returns, but they actually charge you 10 dollars to return their trash that they'll likely repackage and sell to some other poor schmuck.

Ladies, save your dollars and realize that these outfits are made for the pathetic Thotianas of IG.

Date of experience: May 8, 2019
California
1 review
0 helpful votes
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Cargo chic pants
May 8, 2019

The cargo chic pants from fashionnova is perfect for relaying that you're not a girly girl. At the same time, it's stylish enough to show that you're still feminine.

Date of experience: May 8, 2019
Kentucky
1 review
0 helpful votes
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Consistent
May 8, 2019

What I like most about fashion nova's services is that they are consistent. They don't only do well sometimes, they do well every time. They are on time every time, and they are helpful every time.

Date of experience: May 8, 2019
Arizona
1 review
0 helpful votes
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Fashion Nova's collagen eye patch has really helped me cope with the graveyard shift. I don't hate my job but I hate what it does to my skin. I look so dead when I'm done.

Date of experience: May 8, 2019
Mississippi
1 review
0 helpful votes
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I recommend putting on fashion nova's collagen sleeping cream just before going to sleep. It feels amazing waking up to a fresh face. It's a good way to start the day,

Date of experience: May 8, 2019
Florida
1 review
0 helpful votes
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Lingerie
May 8, 2019

Fashionnova really covers everything and makes sure fashion is everywhere, even down to underwear. Their lingerie is both stylish and useful. I find mycelf wearing really racy ones to a normal day because they're not just for display.

Date of experience: May 8, 2019
Texas
1 review
0 helpful votes
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Bandeau
May 8, 2019

I have large breasts but I am uncomfortable with them because they make everything I wear seem either lewd or too small. Fashion nova's bandeau has really helped me out and kept them in check.

Date of experience: May 8, 2019