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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I bought fashion nova's pink beauty case to contain all the makeup I have. The beauty case in displayed right in front of my mirror on normal days. Sometimes I just pack it whenever I have to go on a trip.
Whenever I buy clothes from fashionnova I never feel like I'm just wasting my money. I know I'm doing a long-term investment because these clothes can last a long time and will always look good no matter how long it's been.
Fashionnova's cross body bag is convenient to wear and can fit a lot of things inside. It also looks so cute and fashionable on my body.
Everything about the product is readily displayed in fashionnova's online site. It makes for easier viewing and browsing so you know exactly what you want to know about something.
The high society slit gown I bought from FN was just perfect for our company party. I looked stunning in it and the design was really flattering for my figure.
FN has a really great site. Their selections are organized, and everything you need to know is immediately on display. There's also fun spin to wins so you can win good discounts.
I like the mini floral dress I bought from fashionnova's spring fever collection. The material is both light and durable. The design is also beautiful.
Fashion nova's prices are inexpensive and easily affordable. My wallet has never complained whenever I have something I wanted to buy in fashion nova.
A floppy hat is like a requirement when you're going to the beach. Fashionnova's floppy hat has nice quality and won't easily unravel.
Fashionnova's delivery service is always on time with my orders and they really handle the packages carefully. I never have any complaints about their delivery services.
FN's collagen has made my skin more elastic and feeling younger. As you grow older, the collagen is looser and would result in wrinkles. So prevent that by applying collagen.
The fact you have to BUY a shipping label to return an item you bought is the most idiotic thing ever. Never have I bought a shipping label to return online, they usually send it to you. The dress that was bought was the worst quality dress I have ever seen looks like someone ripped a curtain down and sewed some lace to cheap fabric. The bottom looked like it was cut with children's scissors, strings everywhere. Never will I ever buy anything from here again.
Fashion Nova is such a scam. They send defective items and then refuse to refund you. They will only offer a coupon. Such a waste of money, the quality of clothing is awful!
What I like about fashionnova's customer service is that they reply as soon as I can despite probably having hundreds of customers asking them stuff all the time. They don't make you wait for days.
I appreciate fashionnova's site because it notifies you when something is going out of stock, when a sale is going to happen, and whether or not an item from coming soon is available.
I admire the design in fashion nova's cover up. I especially liked the ones designed to resemble kimonos.
I trust fashionnova and I know it not to be a scam site. You get quality clothes for money. This is simple, and understandable, with no shady stuff inserted anywhere.
Fashion nova has got you covered in all the things you would need for vacationing at the beach. They also have accessories like shades and jelly bags to really complete the beach look.
Every time I order from fashion nova they would always arrive on the scheduled date. I never have to wait too long for my orders. Their services are really fast and efficient.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

