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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I am a huge supporter of the natural look type of makeup and I found that fashionnova's nude palette is perfect for the job. It's both discrete and effective on the face.
Fashion Nova's services are very efficient and I'm glad they don't solely rely on their products to reel in customers and get good ratings. Services are part of the deal and they really pull through with competence.
The collagen sleeping cream I bought from fashionnova treats my skin nicely. I always wake up to a nice, glowing skin after I left in overnight on my face.
All of my orders from fashion nova fits me perfectly. I would have no problems in dealing with orders that aren't exactly my size, since all I have to do is exchange it, but I'm also glad I don't have to undergo such an inconvenience.
FashionNova has some very competent employees manning the customer service department. I usually have inquiries about ordering online and about return policies and they were more than glad to be of help.
I like Fashion Nova's new White out collection. The color white is such a classic and it always looks good. Every single piece in this collection looks so classy.
I'm having a good time spending my money on fashionnova items. There's something about the assurance of a good product that really takes away guilt from spending money.
Fashion Nova's products only made me want more. Every day I check out their new arrivals collection, and I always find myself clicking on something and opting the notification feature.
I have no problems regarding Fashion Nova's pricing. I'm well aware of the quality of their clothes and I am nothing but grateful that Fashion Nova's prices are the way they are.
Fashion Nova's choker romper is really cute and I like how the simple style can make you look so sexy. The choker is attached to the romper but it doesn't literally choke your neck.
I feel so relieved and happy that fashion nova has maxi dresses for plus sized people. I browsed their maxi dresses and I loved them all but was worried that there would be nothing for people my size.
The customer service at fashionnova has competent employees. They're well-versed in their companies policies so they can really help you out without needing to call a supervisor or dragging things out.
Everything in fashion nova is well-made and has high quality. The shoes they have on here are good for vigorous activity. They're not just fashion shoes to be posed with.
FN's delivery service is quite fast. Sometimes they give me a range of 3-5 days then deliver on just the 3rd day. Glad to know they're not slackers.
Fashion Nova's activewear shoes really help with my morning jogging routine. The shoes aren't all about looks either. There's a lot of grip so I don't fear slipping, and the material is thick and durable, so I don't worry about using hem everyday.
I appreciate a good shop with quality delivery service. I have been wronged by so many shops that take either months to deliver or fail to deliver at all.
Fashion nova is a scam. I bought jeans for $19.99 and had a discount of $5.99. They were stiff and were not skinny jeans so I had to return them which cost $11.00. Then I find out they will not return your money. They will only give a store credit on an e card so I got that. But come to find out they don't give you your full amount back. So after trying to buy jeans the same price and a discount the same, I found out I had to pay shipping again. So the $20.99 I originally spent... in order to get the same jeans only different size I would now be spending $19.99 plus $11.00 and then an additional $6.99. I am paying for the pants twice. This is a horrible place where greed overrides valuing their customers.
Fashion nova is a joke. I ordered something from them and realized it wasn't what I ordered so I called them the next day and told them to cancel my order. They said they can't do that just refuse the package and get store credit. Soo two days later the package came I refused it. It's been 8 days and I've never got my store credit. It's sooo crazy how they take the money out of your account so fast but when it's time to give it to you they take forever. I'm so over them. I will never ever deal with them again.
Fashion Nova's vitamin C mask is really great on my skin. I feel that my skin is nourished and healthy and has a nice color to it now.
FN's professional delivery service is reliable and you can depend on them to show up on time to save your $#*! because you've been doing last-minute shopping.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

