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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Transactions with fashion nova are simple and transparent. I know what I'm paying for and I always get what I'm paying for.
Fashionnova has really gotten me into off shoulder items. I bought my first one from their pretty pastels collection and now I found another one in their whiteout collection. I pretty much try to own this look now.
What really reeled me in to shopping at fashionnova is their pricing. I can't believe such quality items are sold at such low costs. I bought a lot of items the first time I shopped.
Highlighting your face is important. Fashion Nova has a palette named heavenly hues highlighting palette. It has great color choices that really make your skin and features look good.
I admire fashionnova's delivery services because they arrive on time. I have become very trusting in regards to their services and I know I can always rely on them.
Lip care is important and is a higher factor in making your lips look good than lipstick ever could. Fashion nova's very berry lip patch prevents drying and cracking of the lips.
With the help of their size guide, FashionNova makes it possible for their customers to get their clothes in sizes right for them without the need for a fitting room.
Fashion Nova's denim jackets are the best. The material is good and tough, the designs are variable (some look like camo), and they're sold at an affordable price.
I like how I can always check the tracking number on my order so I never have to worry about anything when I shop from fashion nova.
FN's glass collection has a lot of elegant glass sandals. I especially liked this wedge sandal. It makes your feet look magical.
Whenever I buy from Fashion nova I always think that there's more to gain. I get a lot of quality clothes for half their price and I get to have a full wardrobe with clothes that will always make me look good.
Lipliners are often just an optional type of makeup but the one I got from fashionnova really worked well for me. My lips looked fuller and more defined when I wore them.
FN's delivery service people are competent employees. They're doing their jobs right. They coordinate with you and they make sure they're always on time.
I tried to cancel my order within 10 minutes after placing my order... The Customer service rep said that was impossible, the order still had to be fulfilled. If a customer just made a purchase, that order should be able to be cancelled!
Fashionnnova's collagen eyepatch has diminished my eyebags in the few days that I have used it. Can't wait to see what a full week does. I'm confident the eyebags will be fully gone.
My orders are in the right size always. Fashion Nova's size guide is very helpful and it's because of that that it's possible to get the proper sizes without having to try them on first.
I've been into high-necked clothes lately because it brings attention to my neck, which I am proud of. FN's high-necked jumpsuits are so chic and I like to wear them if I have somewhere to be.
One way to check if an online shop is not a scam is to check the tracking number on your order. If it works, it's a good sign. Fashionnova's tracking number always works.
Ivory white is such a classic color. It never goes out of style, it also looks great on whatever skin color. It's great that Fashion nova thought of gathering all their ivory pieces in their White Out collection.
I typically set aside money for clothes shopping, but I always have money to spare whenever I do my shopping in fashion nova. They have great deals and discounts everywhere.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

