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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashionnova also cares a lot about skin care since it is a huge factorin looking great and fabulous in good clothing. I liked the derma masks I bought and I love the effects it has on my skin. I feel like my pores are cleansed and became smaller.
Fashion Nova is an honest, no-scam site. Their tracking number works, they're not overpriced, and their services are professional and able to get your clothes to you and not "accidentally" lose them.
I really admire the strength and durability of fashionnova's waist control shapewear. I have a lot of fat that is in serious need of controlling, and I have seen firsthand how the shapewear held all of that back no problem.
FN's online shopping site is organized well for their customers so they would have the optimum viewing experience. They are thus able to choose and find things more easily.
Fashion Nova's new white out collection puts into one place all their gorgeous ivory-colored selections. I personally love the color white because it never fails to look classy.
I appreciate fashionnova's delivery services because they respect schedules. I mentioned to them that I really hoped they would stick to the appointed delivery time because otherwise no one would be home to collect the orders. Glad they were on time.
COULD NOT BE MORE DISAPPOINTED WITH THIS ONLINE COMPANY!
I ordered 7 dresses for an upcoming trip, roughly about a month before I was to leave the country. I allowed myself this much time to place an online order because the website itself ensured me MULTIPLE TIMES that their shipping takes 5-10 business days.
Well they lied. I was told on the phone with a customer service agent that the 5-10 business days is only talking about how long it takes for the shipment to get to customs... HOW IS THAT A REASONABLE ESTIMATE?!?!
On top of this all, they dont allow full refund... only store credit. WHY WOULD I EVER WANT TO SHOP THEIR AGAIN?
This online store is HORRIBLE.
FashionNova also has great accessories apart from their clothing lines. I bought the ivory crocheted crossbody bag and I love the little thing. It's a cute accessory but it can also hold a lot, and the straps are tough.
The price I pay for fashion nova products and services isn't heavy at all and both my heart and my wallet don't regret it. It's good money for great services.
I didn't know there were so many different types of coverups you could wear to the beach. I'm glad I found out about this from fashionnova. I would really rock beach fashion on my vacation.
Customer services from other shops should really take notes from Fashion Nova's customer services. They're helpful, and they email back promptly so you don't wait ten days for an answer.
Fashionnova's bamboo charcoal under eye mask is a really good treatment for my eyebags problem. I can actually see the progress it makes day by day.
I'm grateful for the size guide at fashionnova because I always get stressed out by other shops that always gets the size wrong.
Fashion Nova's matte lipsticks are the best. I love the color of their undressed matte lipstick. It gives a good poutiness to the lips and it makes a very seductive effect.
I can't believe how fast fashionnova's deliveries are. I should have expected it the moment I paid extra for an overnight delivery, but I always thought online shops were sloppy. Fashionnova's overnight delivery is real.
I bought fashion nova's pink beauty case to house all the other fashion nova makeup sets I bought. It's really handy and the case itself looks so stylish.
Fashionnova's online delivery service is good what they do. Their timeliness is consistent and I have never been disappointed by them. I always get my orders when I'm supposed to.
FashionNova's hyaluronic acid skin treatment really moisturizes the skin and it is the treatment I needed after a long day at work.
I am very impressed at how effective fashion nova's size guide is. Normally you'd have size problems when shopping online for clothes, but that doesn't happen in fashion nova.
FN's navy midi dress really caught my eye when I saw it online but it's so much better when I received it. The color and design made me look really slim.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

