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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The contour palette in fashion nova's beauty collection has great vividness in color and is able to blend well and achieve the effect the applier wants.
Fashionnova prides itself in its affordable fashion. And just because they're affordable fashion, doesn't mean their less exquisite than ones that cost hundreds of dollars.
My eyes look like butterflies when I put on fashion nova's 3D mink lashes. My eyes look great in pictures and lashes make a huge difference. You get prettier the thicker and longer they are.
I knew I could trust fashionnova when I was able to track my order using the tracking number they gave me. After that I never had to track them because I knew I could rely on them.
My butt has never looked better after putting on fashionnova's buttlifters. My butt looks so perky and I look so hot in jeans.
Fashion Nova's web page has a great, simple design. It does not try too hard to present itself as a fashion shop. Everything is easy to navigate and the features are helpful to the clients.
Fashionnova's Neutral territory collection has a lot of great selections in a very earthly color. The neutral colors would serve to put more focus on the wearer's skin.
Fashion nova by far has the WORST customer service I have ever experienced. No refunds, no modifications to your order after it has been placed, MISSING ITEMS AND LITERALLY NO REFUND. These people are straight up stealing money by 1. Not honoring their orders and 2. HORRIBLE quality in clothes. DONT DO IT LADIES.
Sincerely,
An honest worried female.
They refuse to give you money back and the quality of the clothes is worse then a 2 year old could sew. Bad quality fabric, poor manufacturing and even worse customer service! Cardi b should be ashamed she promotes this crap to her fans!
There are no delays when it comes to fashion nova's delivery service. At least, that's how it is in my experience. I always receive my items on time.
I had acne scars on my face I needed to hide because our yearbook pictorial is coming up and they're not showing any signs of fading away real soon. I practiced my makeup with FashionNova's concealer and it was almost like I never had them in the first place.
The prices in fashionnova are inexpensive and not too costly. The beautiful designs and the quality fabrics would have been limited to only the elite if they were sold according to value. But fashionnova sells them for an affordable price.
I wanted to buy a great set of brushes because I was suddenly appointed as the family makeup artist and I would be very busy this weekend on my cousin's birthday. I love how brush designs are also considered in fashion nova. I bought the unicorn themed one.
Fashion Nova is nothing but an honest company. The transactions are not shady at all and their customer service is available should you have any problems regarding anything. Your orders can also be tracked.
Fashionnova's shapewear has this bodyliner I bought two weeks ago. I love the way it shapes my body. I have such nicely defined curves now whenever I wear it underneath my clothes.
The way fashion nova displays their selections online is really smart. Aside from the organized categories, every item has their information readily displayed, showing price, color options, stock, and available sizes.
Fashion nova's pretty pastels collection has a lot of great selections that would make any girl look sweet. I love the light colors and the effect they have on my overall image.
The delivery service always arrives on time. Fashion Nova's online shop is professional and respects the customer's time and expectations. I have huge admiration for their timeliness.
Fashion nova's skin care products are no joke. Take for example their bamboo under eye cream, this thing really did erase the dark circles under my eyes and definitely threw away the heavy bags underneath.
Everything I bought from FN is a great buy. The deals on this site are great and I have a lot of quality outfits now for such a low price.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

