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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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FN's lipstick is the best kind of lipstick. The colors always make your lips pop and your lips suddenly look a million times more kissable. I make sure to never leave home without it.
FashionNova's distressed items are ripped just right. Enough to be fashionable, but not enough to be for homeless people.
The abee mini dress is the right amount of showy that I like. The dress is designed to flatter your cleavage and your $#*!. I was lacking in both until I put this dress on.
The ponte mini skirt I ordered from fashionnova is pretty fun to wear. The design is very cute and it's not too short, either.
The Ice queen wedge I found in fashion nova's white out collection is a nice pair of heels. It gives me enough height without making me unstable. The heels are pretty sturdy, too.
The bags under my eyes have finally left me. Fashionnova's under eye cream has worked really well. It's pretty effective and it doesn't take too long to take effect.
Denim will always have a place in my heart. I ordered fashion nova's Jean overall skirt and I am rocking that girl-next-door look. The design is very cute and I can have fun with a little mix and match of my own.
Fashion Nova's white out collection has to be my favorite. White will always be classy. White colors always look fresh and elegant, just like every selection they have.
Customer services are responsive and I appreciate fashionnova for taking their time to respond to customers.
Fashion Nova will always be my first choice in every fashionable events. Heck, I'd come here for my PJs. I consider my casual lie-in-bed-all-day a fashionable event.
Tie-waist skirts are so my thing now. The small knot at the side really emphasizes the waist line. The skirt itself has a nice print and fabric too. The material isn't thin.
FashionNova's classic blazer mini dress is a great suit for the office. I wear it to company events and I look so boss in it.
The blackheads on my nose have been really pesky and I'm glad I was able to find the right solution. FashionNova's nose masks have really solved my problem and I can finally put on makeup no problem.
Fashion Nova's delivery service is good at being on time. I really appreciate their efforts and I hope they keep up the good work.
Customer services from fashion nova know how to address concerns properly. They're straight to the point and they know how to assure their customers.
Fashion Nova is my go-to store for everything that I need when it comes to fashion. An event would pop up and I immediately go to your site to shop.
I like how organized fashionnova's site is. They grouped together the selections that are similar and made different collections. They also group together discounted clothes, so you never need to look too deep.
The brightening masks I bought from FN really do brighten the skin. By clearing out dead skin cells and fading pimple marks, your skin looks brighter.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

