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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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FN's eyebrow kit is made so that every eyebrow you try to make would look great and always on fleek. Now you don't need to take so much time with your eyebrows with this kit.
Customer services at FN are very helpful and I find myself able to carry on with my orders after expressing my concerns to them. I also noticed that I didn't have to wait days before getting a response.
Fashion Nova's shapewear is filled with amazing things that will help you look your best. I bought that waist slimmer and now I look great in every outfit. My problem area is solved with that thing.
Fashionnova's implemented size guide has accurate sizing. All I had to do every time was fill that in and all my orders would be my size.
I love choosing from the vast range of variety that fashionnova's accessories collection had to offer. There's so much I could experiment with and so much that are just so irresistible that I had to bag them on sight.
Customer service is terrible, all they do is send generic replies repeatedly. You will never get anything answered or resolved. It's really a shame as an upcoming company they care so little for customers.
Derma masks from Fashion Nova are the best. I bought the set that would be good for a week, and I really saw a lot of improvements on my skin after that full week so I had to order more, of course.
I am very satisfied with the way fashionnova delivered my orders. They were on time, they coordinated with me well, and there were no problems whatsoever with the clothes I bought.
I bought my current concealer from fashion nova. It is the best. It can even cover up eyebags and acne scars well without making your skin look sick or yellow.
Fashionnova's customer services is just great and they handle their customers efficiently and professionally. I was very satisfied in particular when they helped me understand transactions.
I bought fashionnova's bodysuit because a sudden reunion with my boyfriend's family is coming up and I was Not eating healthily at all and not even crash dies would be enough this time. The bodysuit is really good at hiding the excess fat I stored.
I bought promise rings for me and my girlfriends here in fashion nova. Everybody had different types, but we liked everything in one ring set, so we bought that and picked what we liked. The rings are so cute and the material is not irritating to the skin.
FashionNova's prices are quite cheap enough. I mean, cheap enough to be affordable by most, but not cheap enough to hint at bad quality.
The fringe shorts I ordered from fashionnova has nice quality. The fabric is thick and sturdy and the design is cute. I like the way it makes my legs look so sexy. The fringe makes me unique from other girls wearing shorts.
FashionNova is a great and competent online shop with competent employees. The services they provide are smooth and inconveniences have not occurred yet for me.
I bought brush sets from fashionnova because they were pretty cheap. They have a pretty great set. The hair quality is nice and they don't come loose at all even when I do rushed makeup.
Transacting with fashion nova is pretty easy. The discounts aren't hard to process and the money matters in this site isn't a huge headache.
Fashion Nova's delivery services are the best. Other online shops aren't as efficient in delivering orders on time. Even if they did, they would have missing items or wrong orders.
Fashionnova should always be the shop of choice if you want to look your best. Don't think twice on it. They have the best of the best, without taking too much from your money.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

