FareDepot

We had to attend for our Old boys Re-union in Miami. The issue was as we are 15 of us so the ticket to Miami seemed too high.
The financial burden was next to impossible. I had tried lot of travel sites for Group
Discount but they all seemed to be high. One of my friend advised me FareDepot. I checked and found with a great surprise that they were offering $10 discount which fetched $150 discount besides the cheap fare. I immediately book for all of us.

Thanks Fare Depot for our saving.

I bought my ticket a few days ago and had to go through all the trouble to confirm the small charge on my credit card. At the same time they also charged the full ticket. Now they are trying to charge me again for the ticket while I already paid for it. I sent multiple question surrounding this to their sales department but no one is answering to my question they keep sending me the same email to say that my credit card balance is insufficient. I requested them to send me a new bill if the price went up, got no answer on that as well. I tried to call their office several times throughout the day and no-one picked up the phone. If you are about to book a flight don't do it with FareDepot, it is the worst site ever and the first time I run into trouble trying to book a flight.

I wish I read these reviews before booking with them. I found them through Skyscanner booked tickets and they contacted me next day to verify card. I actually spoke to an agent which was a good thing. Then I wanted to change my outgoing date and I contacted the airline. They told me to contact faredepot. After numerous calls 4 days later they contact me. They then tell me it will cost $1,500 of change charges which they tell have nothing to do with them but to do with no fare available in my class and the airline change fee. I was shocked, they told me to fill out a credit card authorization form via email. I then called virgin Atlantic who are the airline they told me not only there are plenty of tickets in my class but they do not charge a change fee that's all fare depot. I then emailed back the dorm telling them what I was told and that I would like to speak to a manager. Still haven't heard back from them. I smell a scam!

Avoid Faredepot.com

Purchased airline tickets on 04 September 2015. Credit card processed transaction completely. Received email confirmation that flights were ticketed.

I'm parallel company sent email to secondary traveller asking for a credit card verification. This appeared to be pretext to cancel tickets once price went up.

On 08 September 2015 received cancellation email. When calling to solve, they only offered to sell tickets at higher price. Feels like a bait and switch tactic

When I read some of the positive reviews from this company I am overwhelmed. I reserves tickets for travel almost every month and this time the tickets seemed really great with this company so I went for it. I filled everything online. Never received a confirmation or any billing information. However they were quick to take the money from my crédit card. I tried calling for a full day and always waited online for 20-25 min to then hear a message saying no one could answer my call. Finally talked to someone and 2 days later got my confirmation for the flight. One week later I still have not received a statement with the details of what was billed to me. On my card statement there are multiple charges that don't add up to the total on the ticket. Funny I can never speak to the right person. And to make it worst my second ticket was not event done with them, it was sent to a company named Faregeek... I'm assuming there are related. I will have to write another post for Faregeek because that is a incredible story of fraud. I would never suggest this company. They claim to be something they are not. Horrible horrible horrible...

I have to say this is the closest to getting scammed on the internet I've gotten. I purchased a ticket but was told I need to supply them with some amounts deposited into my credit card account to finalize the sale. Since I couldn't get that in time (and I really needed to be on that flight!) I decided to book directly with Pacific Coastal Airlines and cancelled the ticket with Faredepot (to save everybody time). However I was still charged for it and when I called the Airline they said that people from Faredepot didn't cancel it in time (even though I cancelled it with them in time!) so they only issued them a credit for something like $44. After numerous attempts to contact Faredepot Customer service I didn't get the refund or the $44 credit. I would advise against this company.

One star coz there is no negative rating. I would not even want to rate them with the experience I had.
I am not one to post on any forums at all but my disappointment with faredepot.com has forced me to do so. I had planned a trip to India earlier on in July for something urgent that came up so just like everyone else I checked a few different websites for the best rates on a return trip and my travel dates were 7th August to 15th August and of course faredepot.com had the best rate. Sure enough I bought the ticket from them to save some money and within a couple of days after purchasing the ticket I got an email from faredepot.comt asking me to confirm that I had 2 small deposit between $1 to $10 on my credit card so that they can process the amount of the ticket. I kept checking for the small deposits and they never occurred but on the contrary my Credit Card was charged for the whole amount on the ticket which was $1766. 96 and I also got an email with the status of Ticketed. I then went online the day before I had to travel to check in and I see that my flight is cancelled. I then go to faredepot.com site to see the status of my itinerary/flight. I see that it says on their site that my status is Ticketed and I have a Confirmation number as well as an option to send myself the itinerary again. I then called emirates which was the airline I was using to see what was going on. They said that the site/agent that booked your flight had cancelled it and there was no reason why that had happened. I then called faredepot.com and they were closed as they were in the Virgina and I was calling out of office hours. I had no option BUT to buy a brand new ticket for a higher cost and not only that I had to buy a one way ticket at the time as a return for the same flight was costing me over 5k and I had no time to search for other combinations. I checd faredepot.com site again 2 hours before the flight time to see if the site was updated and sure enough "I was still ticketed" so I called faredepot.com to discuss the situation. The representative that I talked with at faredepot.com was straight out rude and not helpful. He told me my ticket was cancelled and I was sent an email about the cancellation. I told him I did not get any email about the cancellation at all and he was adamant that faredepot.com had sent it to me. We kept going back and forth on the dates of the email and if the email went to my spam and of course I did not have any cancellation email. I also told him that if I had seen the cancellation I would have called right away as the trip was an urgent one. After a while I asked him if faredepot.com cancelled my ticket then why do I see a ticketed status on your website. He tried to dodge the question and I demanded an answer to my question. His answer was outrageous which was "It is not our problem if the site says Ticketed.We sent you an email and you should have checked your credit card to see the refund." This conversation went on for a while and the I asked for a manager and he came back saying "the manager was busy and let me see what I can do for you." I told him that he has already told me that faredepot. Com already send me a cancellation email and that it was not their problem so I am not sure what much he could do. He told me that if you are recording this conversation then you can go back and listen to the conversation we just had to see that he never told me that a cancellation email was sent. So I insisted on talking to a manager right away. He said the manager is in a meeting so I asked "how long before he will be free?" and he said 1 hour before he will be free. So I said with this urgent situation I think he should come out and talk to me as I do not have an hour to wait and then again he said I never said that he will be out in an hour. I told him "I am sure these conversations are being recorded for quality so please go back and hear your own words and to stop lying." I had to catch a flight so had to end the conversation and at the end of this torterous conversation he said faredepot. Com would get back to me and asked for my phone so they can get in touch with me. I gave them my number, 2 alternative numbers and confirmed my email address for them to get back in touch with me. It's been 13 days since this incident and I have not heard back from them by any means and on top of that I had to buy a way more expensive ticket for my return along with the stress of being on an urgent visit in india without knowing that I could be back in a timely manner to start work. I want everyone to know that in case you EVER plan to buy a ticket from them they are unprofessional, rude, money minded and liars to say the least. They will spoil your trip and not even have an ounce of empathy towards you.
P.S. I have all the proof to support my story above.