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The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to persistent issues with account management and customer service. Many users report difficulties in accessing their accounts, delayed withdrawals, and a lack of effective support when problems arise. Customers frequently express feelings of being treated unfairly, with claims of unaddressed complaints and inadequate promotional offerings. While some users appreciate the app's functionality, the overwhelming sentiment reflects frustration over perceived systemic faults and a lack of accountability, prompting many to recommend alternative platforms.
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If I could give them no stars I would. Total scam. I deposited 1000. 00 into my account. They then blocked my account and would not refund my money. I had to report fraud to my bank to get my money back. Their customer service is horrible.
I know you people read a lot of negative reviews but trust me please on this one I promise you this is the worst stealing thieving Casino website I have ever played on they have took thousands from me it is a joke it's almost laughable until you realize that your hard earned money that is they are taking it is despicable sickening it is so obvious that it is rigged I'm begging you please not to play because you are going to lose and if you do play do not bet over one dollar a spin or you will lose fast this Please play somewhere else don't give your money to the Steve's trust me when I tell you this
There's been several times I've received credits to play at this piece of $#*! casino I win 400.00 and play a game betting low and it never hits anything it's a scam don't waste your money here #piece of $#*! casino
Fanduel refuses to investigate. Suspended my account and stole my $155 and has yet to give it back. No customer service at all. Do not even open an account with this organization
YOU STOLE OVER $900 FROM MY ACCOUNT FRAUDULENTLY! I AM FILING CLAIMS WITH MY BANK AND CONTACTING A LAWYER TO SUE YOUR SORRY $#*!! I AM A SINGLE MOTHER WITH CHILDREN TO TAKE CARE OF AND I HAVE NOTHING BECAUSE YOUR $#*!TY COMPANY HACKED AND STOLE FROM MY ACCOUNT! I WILL PERSONALLY RUIN YOU IN ANY FASHION I CAN! YOU'VE BEEN REPORTED TO THE BETTER BUSINESS BUREAU AND I REFUSE TO LET THIS GO! I WILL FIND YOUR $#*!ING COMPANY AND DEAL WITH YOU MYSELF! YOU STOLE FROM ME AND MY CHILDREN AND I HAVE A TERMINAL ILLNESS ANDTHAT GOD DAMN MONEY PAYS FOR MY MEDICATIONS AND TREATMENT YOU SORRY WORTHLESS PIECES OF $#*!! YOU WILL CONTACT ME BACK OR I WILL PERSONALLY SHUT YOU DOWN! $#*! YOUR COMPANY YOU SHADY THIEVING PIECES OF $#*!! I HOPE YOU HAVE CHILDREN AND SICK PEOPLE IN YOUR FAMILES BECAUSE WHEN I SUE I'LLTAKE THEIR MONEY ALSO! PASS THAT TO YOUR $#*!ING CEO MATT KING!
Been playing on FanDuel now for awhile and just have had enough! I've been playing roughly $100 a week on slots and every time I lose all my money within 20 minutes! Don't get me wrong I understand I'm gambling, but I mean damn at least give me some time to play and be entertained. It does get frustrating when it's lose lose lose lose lose win lose lose lose lose and then your out of money! Wow what fun! Just closed my account, I think I'll try another casino app and see if they are a little more entertaining
Happy to take your money! Tease to keep you enticed won't let you get up to much. Wins are broken and aren't really wins. Hit free spins (5) on a $4 dollar roll win $1.20!
I recently played FanDuel's 444K Monday NBA Clutch Shot game fantasy game where I entered the contest just prior to the 4:00 p.m. time frame and thought everything was a go. Fifteen minutes later apparently there was a player that was scratched from my entry and then before the tip off I tried to replace him with another player. FanDuel's site did not allow me to switch him out so I received zero points for their error. Unfortunately for me all other players did extremely well and this error on the part of FanDuel prevented me from receiving any money. A very rude customer service representative refused to assist me and told me I should have contacted them prior to tip off. First of all if I sent an email they would have never gotten back to me. Second there is no way you can get through via phone or any other means when the game is ready to start. The representative had the nerve to blame me and also when I checked there were over 3K other entries and were affected by the same problem I had with the same player. An absolute terrible customer service experience. Do not use this site if you think you will ever need customer service!
Fanduel will crash before you can get your lineups finished. This happens a lot. Fanduel engineers agreed the crashes are their fault and customer service would not give credits for the entries. Simply terrible company. Ripping customers off everyday with their DFS sports.
When i logged into my fanduel account i promptly recieved a message for a free 200$ risk free bet on tennis. When i went to place my wager they renigged on the off and only offered a 100$ risk free bet. Not too mention how bad of a lag there is on live betting... they will change the line only on YOUR betslip and after you place the bet the line goes back down. Fanduel is by far the worse sportsbook i have experienced by far.
They kept running my card in 25 dollar increments and my bank gave me overdraft fees and had to pay 2000 dollars in fees I never did or approved I will never use your site again I'm so angry they can do this then I try to get ahold of someone they say it's my banks fault
The app is trash, I got a note telling me im being flagged for possible fraud for betting outside of the VA location. Absolutely false and im being investigated by the location department. WTf is that? Super disappointed and withdrawn my money and will never use them again... BEWARE PPL. This review is not a fake is very much real. The app is trash. Ive added screenshots as well. These notices make zero sense..
I've been a member of Fanduel for 2 years and always place parlay bet on various sports I finally won and it's day 3 and money disappears
It was pending for 2 days and on day 3 pending message goes away no money on betfair card
And no customer service availability only three email which takes 3-5 business days to respond
They take your money instantly but getting paid is like pulling teeth I'm out of $600 with no one to ask any questions about what happened I'll never place a bet here again I've bet thousands of dollars and couldn't get the few hundred I won Never again
No where to call. Online chat is shady and sketchy. They say they are investigating and getting back with you. They are not. It's a very shady company. They "loose" your money when being returned
All these new online gambling sites all have one thing in common. They delay your Slot game winnings, go to one of those gaming sites download your credit card info deposit as much money as you want, they will get it immediately into your betting account, now win hundred dollars and try to get your winnings out you will not be able to withdrawal your money immediately therefore the odds are in favor of the Casino that you will keep playing cause you can't get your money out soon enough, so you will keep playing and end up frustrated and loose it all,
I would not recommend referring anyone to Fanduel. They do not do as advertised. They give you a run around regarding the bonus advertised. They tell you it will be credited within 72 hours. Once that time elapsed you will not get the bonuses. You contact their customer service and they give you a run around. Total scam.
Very complicated app and support mays well be non-existent. Even trying to access support followup was computer generated and unhelpful
I recently joined Fan Duel as a new user before the Superbowl. I saw several ads promoting the 55 to 1 Superbowl Ads stating you can bet $5 to win $275 on the winner. The Fine Print that I saw stated a minimum of $5 and that the stipulation you had to be a new user and make your first deposit to qualify. When I signed up the App was not showing the Promotion and after some research I found in the FAQ that they were aware of there being problems of the Promotion not showing up and to make your bet and they would settle up with the winners within 72 hours. I made my bet of $15 dollars and a $10 dollar bet on another category. I picked the winner so I was owed $825. They responded 2 weeks later that I did not qualify bc they counted my second bet first, and claimed they had no problems with their App despite it still stating in their contact us segment that they were aware of this. Also the graphics now stated that it was a maximum of $5 dollar bet, and proceeded to tell me it was obviously my phone malfunctioning and refused to settle up. Instead of $825 they were saying I won $20 dollars and gave me a $5 credit to appease me. Iam sure I'm not the only one who was mislead and then lied to about there being no problems on their end with zero accountability. Then the person helping me deleted the Email thread so I had no proof of the conversation. His name was Ryan though if anyone has dealt with him.
Website issues galore and after 4 weeks of sending emails and never getting a response, they are the worst. They advertise all these teaser promos, but they don't work and no one will respond to you.
Answer: Its a legit company but they dont pay out so save your $$$
Answer: First don't complain to the chat customer service... Not too the point that you kids then of y out you'll get kicked off the platforms and never get your money First did you win it or do you want your deposit back? What the situation that you have?
Answer: Obviously from someone who didn't like me because they suck
Answer: It's virtually impossible it's a deliberate attempt to frustrate people with legitimate concerns from getting redress for their issues and getting their money!
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