Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fanatics

Fanatics

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fanatics?
grey stargrey stargrey stargrey stargrey star

Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

TW
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

NOT BAD
March 5, 2024

International shipping is waiting too long! Price not cheap

Date of experience: March 5, 2024
California
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Good customer service
March 5, 2024

Ordered a shirt but came with no tag. Was able to get refund immediately

Date of experience: March 5, 2024
Georgia
2 reviews
0 helpful votes
Follow Ken P.
Unfollow Ken P.
Share Review
Report Review

Go-to gear store
March 5, 2024

Always have the basics, plus exclusive items you won't find in sports stores

Date of experience: March 5, 2024
Florida
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Very unique and it's proudly hung. It came on time and was well-packed.

Date of experience: March 5, 2024
Texas
1 review
0 helpful votes
Follow ESTEBAN R.
Unfollow ESTEBAN R.
Share Review
Report Review

Super easy and great deals
March 5, 2024

I have started my Christmas shopping for my friends, and Fanatics was offering great prices with free shipping, what's not to like!

Date of experience: March 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow Joan R.
Unfollow Joan R.
Share Review
Report Review

Good product
March 5, 2024
Updated review

Never any issues so have nothing to add here I have less then 50.worda but won't let me submit anything till I type that many words

Date of experience: March 5, 2024

Great product
January 24, 2024
Previous review

Enjoy shopping with them since get shipping discounts and points to redeem at later tike.

Date of experience: January 24, 2024
Kentucky
1 review
0 helpful votes
Follow Donald Q.
Unfollow Donald Q.
Share Review
Report Review

Satisfied
March 5, 2024

On time and no problems, good quality, right size, would do it again

Date of experience: March 5, 2024
Georgia
1 review
0 helpful votes
Follow Marcelle W.
Unfollow Marcelle W.
Share Review
Report Review

Awesome 👏🏾quality and service
March 5, 2024
Updated review

Had one issue once and it was resolved immediately about a possible shipment error.

Date of experience: March 5, 2024

Love the quality and service and prompt delivery.
January 28, 2024
Previous review

Awesome variety of your favorite teams that will satisfy your type of style.

Date of experience: January 27, 2024
California
1 review
0 helpful votes
Follow alan S.
Unfollow alan S.
Share Review
Report Review

Not happy with fan cash
March 15, 2024
Updated review

Had to pay for my order with my credit card. Then get a refund for my Fan Cash Not happy had to tie my money Up For up to seven days till I get a refund had to pay full price for my item's first I think you need to work on that thank you Alan Wilson

Date of experience: March 4, 2024
Nigel P. Fanatics Rep
over a year old

Hello Alan,
We appreciate you reaching out to our team, and we apologize for any inconveniences thus far. We have reached out via private message to provide further assistance, and we look forward to your response at your earliest convenience. Warm regards, Madison


Hard to get to Band cash
March 5, 2024
Previous review

I had to pay for my order. Then get a refund for my fan cash. I don't think that is very efficient. I think I should have been able to retrieve my fan cash without having to use my credit card. And get a refund it needs to be looked into.
Thank you

Date of experience: March 4, 2024
New York
4 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

You can't find it better anywhere else.
March 5, 2024
Updated review

This time I bought rock&roll shirts and I'm not kidding I bought the Pink Floyd 1977 world tour because I was at this concert at the Garden in N.Y.C.Damn the memories of that concert that night.

Date of experience: March 4, 2024

All the best is here for the taking
January 25, 2024
Previous review

There's no better way to shop. I mean consider the cost of gas and what's the going rate for 3rd party aggregators and those nasty people who just push and push for what?

Date of experience: January 24, 2024
California
1 review
0 helpful votes
Follow mark J.
Unfollow mark J.
Share Review
Report Review

Shirt
March 5, 2024
Updated review

Great. Fits perfectly. Love it. Go Cleveland.love to shop at Fanatics for all sports apparel.

Date of experience: March 4, 2024

Great shirt
January 24, 2024
Previous review

Fit, true, feel good. Ez experience as always. Will be back soon.

Date of experience: January 24, 2024
New Jersey
2 reviews
0 helpful votes
Follow JUDITH M.
Unfollow JUDITH M.
Share Review
Report Review

Love Fanatics
March 5, 2024

The emails and the website and special sales made the experience terrific!

Date of experience: March 4, 2024
Kansas
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Share Review
Report Review

Great experience and love the fan cash. That helps! Thank you!

Date of experience: March 4, 2024
Texas
4 reviews
3 helpful votes
Follow Juan N.
Unfollow Juan N.
Share Review
Report Review

Awesome
March 5, 2024

Exceptional customer service
Extremely convenient
Great selection and great prices

Date of experience: March 4, 2024
Australia
1 review
0 helpful votes
Follow Geoff H.
Unfollow Geoff H.
Share Review
Report Review

Great Gear
March 5, 2024

Have placed an order from Australia and I have had the delivery of the goods within 4 weeks

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
Follow Ronald Z.
Unfollow Ronald Z.
Share Review
Report Review

Good
March 5, 2024

I have always had a good experience with Fanatics.

Date of experience: March 4, 2024
California
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Always meets expectations
March 5, 2024

The product was delivered as ordered

And in a timely fashion

Thank you

Date of experience: March 4, 2024
Maryland
1 review
0 helpful votes
Follow Marykay Z.
Unfollow Marykay Z.
Share Review
Report Review

Your site makes it impossible to process return
I am considering not ordering again due to this process

Date of experience: March 4, 2024
Nigel P. Fanatics Rep
over a year old

Hello Marykay, We apologize for any inconvenience during the return process. We show that one item on your order has been returned and refunded. Please let us know if you need assistance returning any other part of your order. We hope to hear from you soon. Sincerely, Courtney

Arizona
2 reviews
0 helpful votes
Follow Joyce V.
Unfollow Joyce V.
Share Review
Report Review

My shirt
March 5, 2024

My Michigan shirt is very nice. The material is soft and it's true to size.

Date of experience: March 4, 2024
North Carolina
1 review
0 helpful votes
Follow L I.
Unfollow L I.
Share Review
Report Review

Amazing Shop!
March 5, 2024

Absolutely love Fanatics. So many options and absolutly love prices, sales, and the additional coupons given with a purchase is made and in the delivered product package. The WWE products are exceptionally sensational, thank you! :)

Date of experience: March 4, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States