FairReviews 848

I've been a Fair customer for years now. It's a great company. However

I have a car with Fair now (had it about 10 months) The app is really easy to use and they are efficient and the idea is great; but... The prices have gone up ENORMOUSLY in the last few months. The deposits required are now $thousands - as much as a new car. The payments have increased too

I think fair is definitely deceiving their customers they say it's not a loan and that it's not a rental I think it is you don't get a new car you get used cars and everyone you want to get a different car you have to pay a $500 fee that adds up you can just get a better car at a cheaper price this app is horrible

When my father first told me about Fair i was ECSTATIC! It took me about 3 weeks to get the car i had been waiting for. It was almost like waking up everyday to gamble. Then lose the car and start over again. Imagine the anxiety! I was finally paired with a car

I would never use this service again and would strongly recommend against using it. It has been endless frustration at every turn. I have never spent so much time in customer service hell just to get the promised services from a company. Every step of the way - whether vehicle selection

I heard about this app. Decided to try it out because I had transportation issues. It immediately asks for a lot of information but no real explanations. Gave my info and each screen says "this is not a credit check. It will not affect your credit". I hit submit and was denied with no explanation. Now they have my info for...?

The app doesn't work to its very best. After I put my phone number in I get an error message saying I'm not quite qualified yet due to the lack of information I cannot input because the app lacks that capability of this function

PROS: --Fastest and easiest process to lease a car (and my credit was far from good) --Low down payment (will vary based on car

Levi did a great job in helping and guiding me. I was very satisfied by his customer service. Regards

If I can give 0 stars I would. I've never felt more ripped off and taken advantage of than by this company. I returned my car and got an excessive damage claim for $1

I have been using a fair vehicle for the past 7 months and it has been such a relief to know that I can hand in my vehicle whenever I want. That being said

I've been trying to get my account approved for over 5 months now. All I receive every single time is the same excuse that the documents I submitted were not received by their accounts team. How can an e-mail not be delivered to their team despite trying 4 different times? A lot of roaming around in circles and here I am 5 months later still where I started from. The team conveniently forgets to respond to my emails

This car "leasing" contract is honestly one of the sneakiest things I have ever been a part of. Moreover

Worst experience I have ever had with a company. They owe me over $300 refund and its been 4 months. Keep getting the runaround and have been told repeatedly that I will get my refund any day now. Well its been four months and Im now realizing its a scam. They raised everyone's rates

I was able to get a car with Fair when they first came out... I had the car for 2 years and just returned it... I never had any issues... I'm grateful for this company because it allowed me to quite my job and do ride-sharing full time... great customer service... thanks for allowing me to take care of my family

Was initially a very happy customer. After getting over billed by $100/month for 3 months in a row (been a customer since December of 2017 your execution was sorely lacking. To be clear I do not lay blame with the customer service reps here. So far as I can tell they have not been provided the tools to give proper service to their customers this is a serious mismanagement/systems design problem."

I want to support this app but it's taking them forever to become available in more areas.

I've had a pleasure of talking to Andres from fair today not once but twice