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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Decreased quality
June 12, 2025

I used to love fabletics but over the past few years I have really become unhappy with the quality of products. The pants don't last nearly as long with thigh rubbing and I don't find the material as comfortable. I've actually lost weight and the sizes have also become tighter/smaller on me and I'll likely need to go up a size and I think it's because they have less give to them.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Lindsay,

We're truly sorry to hear that your recent experiences with Fabletics haven't been as positive as before. We understand how frustrating it can be when the quality doesn't meet your expectations, especially with fit and comfort changes. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

Nevada
1 review
0 helpful votes
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Always great
June 12, 2025

Always reliable and on time. Love all my Fabletics items. The fit is always correct. The items last forever.

Date of experience: June 2, 2025
Florida
1 review
0 helpful votes
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A little dissatisfied
June 12, 2025

Hi this is Maria. I'm a loyal customer. I love the quality of your yoga pants, but this time my order arrived incorrectly. One of the yoga pants was delivered in the wrong color. I ordered a green leggings and received a black one. (The package sticker said the correct color that I ordered but inside the package brought a black yoga pants.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Maria,

We're sincerely sorry to hear about the mix-up with your order! We truly appreciate your loyalty and are glad to hear you love the quality of our yoga pants. It's certainly frustrating to receive the wrong color, especially when the package sticker indicated the correct one. We're here to help address your concern as quickly as possible, so we'll send you a private message now.

Best,
Allison

Texas
1 review
0 helpful votes
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With most credit or subscription services you're committing to getting product or equivalent every month. But honestly, who needs new____ every single month? Fabletics has hit that sweet spot of having the option to refresh your workout gear or SKIP! They are diligent about letting you know every month that you're about to be charged, and you have a few days to hit that skip button or not. Good for my bank account, but it also keeps Fabletics top of mind when do want to get something new. Beyond that, I've loved everything I've gotten. The material on these kick flare leggings (I'm wearing right now) are a dream.

Date of experience: June 2, 2025
Virginia
2 reviews
0 helpful votes
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Never have the correct sizes
June 12, 2025

Always get excited to see what's new and fresh. But when you go to use your credits, your size is never available. So you're forced to hold onto credits until eventually you find something in your size. Very disappointing that they never can get enough items in to satisfy members who have been with them for a very long time. That's why I canceled.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Sheryl,

Thank you so much for taking the time to share your honest feedback. We completely understand how disappointing and frustrating it must be to look forward to using your VIP credits, only to find that your size is consistently out of stock. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

California
1 review
0 helpful votes
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Didn't work for me
June 12, 2025

I could see how this could be a high value membership for some people but it didn't work for me. The styles are definitely cut for younger bodies than mine. And I don't buy clothes every month let alone exercise clothes every month. The clothes themselves are high quality and I did like that they offered long lengths.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Kaye,

Thank you for sharing your feedback with us. We understand that the membership may not be the right fit for everyone, especially if you don't buy clothes frequently. We're glad that you appreciated the quality of our items and the availability of long lengths. We understand that style preferences and fit are personal, and we regret that some of the styles didn't work for you. We'll be contacting you privately right away to address this matter as quickly as possible.

Best,
Allison

Texas
1 review
0 helpful votes
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Different type of workout pants!
June 12, 2025

Absolutely love my pants, definitely going to order in different colors going to search the website to see if they have similar styles.

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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The products are great quality. My son loves and lives in his shorts all year. But the style of the girls products don't work for everyday. The shorts are too short. Fine to work out in - maybe- but not ok for everyday. So had to return. And wish they would get rid of their subscription type model and just sell their stuff with sales and loyalty rewards.

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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I want my money back. Because I didn't authorize you to take money out of my account. I reported you to my bank.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Lorraine,

Thank you so much for taking the time to share your experience. We understand how upsetting it can be to see a charge you weren't expecting, especially when you believe you only placed a one-time order. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Virginia
1 review
0 helpful votes
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Great quality
June 12, 2025

Everything I've ever gotten from fabletics has been top tier quality for me and my husband. I can't imagine wearing anything else.

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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Excellent Product
June 12, 2025

It's all I wear! My only issue is I returned 3 pair of Don Pants and received a credit for $8.95. Service & Shipping is great with awesome communication

Date of experience: June 2, 2025
Kentucky
1 review
0 helpful votes
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Bad quality
June 12, 2025

The quality was worse then I ever imagined. Might as well order off SHEIN. I wore the flare pants one time and the material was already starting to ball up for the next wear! It made me really sad bc I loved all the pieces I got but it's ain't worth much to me if it's all gonna wear out in just a few times of wearing them.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Reagan,

We're sorry to hear that your experience with the quality of the items didn't meet your expectations. It's incredibly frustrating to invest in products you love only for them to show signs of wear after just one use. We'll be sending you a private message shortly, so we can address this matter as soon as possible.

Best,
Allison

Missouri
1 review
0 helpful votes
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Jwfabric1619
June 12, 2025

I absolutely love the fabric of the leggings—they're supportive and incredibly comfortable. Would you consider making sports bras with built-in padding that isn't removable?

Date of experience: June 2, 2025
Kentucky
1 review
0 helpful votes
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Too much marketing
June 12, 2025

It is annoying to get daily advertising. Delete, delete... If I want something, I will go online to view/order. Otherwise the clothing is great, fit perfect and I recommend the line without reservation.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Cindi,

We truly appreciate your feedback and apologize for the frustration caused by the frequent marketing emails. We understand how overwhelming it can be to receive daily promotions. It's great to hear that you love the products and find the fit perfect; we're grateful for your recommendation! We'll be contacting you privately right away to address this matter as quickly as possible.

Best,
Allison

Georgia
1 review
0 helpful votes
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Needs better waist band
June 12, 2025

I like the gym shorts that I bought from Fabletics but the waist band kind of rolled up after one use. The waist band should lay flat against the skin for maximum comfort. These tend to roll up like they're already worn out.

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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No sizes for Petite women
June 12, 2025

For some you do sell Short but you do not size for women that are Petite. Please make petite sizes due to the length of the tights

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello David,

Thank you so much for taking the time to share your feedback with us. We genuinely appreciate you pointing this out, and we hear your concern loud and clear. We understand how important proper fit is, especially when it comes to activewear that's meant to support you in both comfort and confidence. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Maine
1 review
0 helpful votes
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Somewhat dissatisfied
June 12, 2025

The ship times are very long, and now with tariff surcharges being applied, I will no longer purchase items.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Megan,

Thank you so much for taking the time to share your feedback. We're genuinely sorry to hear that your recent experience has left you feeling dissatisfied, especially regarding shipping times and the addition of tariff surcharges. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Washington
1 review
0 helpful votes
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Sort of cool
June 12, 2025

I found 2 items I completely loved and ordered in multiple colors. Other items didn't fit that well and the overall quality is less than I had expected.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Whitney S. Fabletics Rep
9 months ago

Hello Kristina,

Thank you for sharing your experience with us. We're glad to hear you found two items you truly loved and even ordered them in multiple colors; that means a lot! That said, we're truly sorry that some other products didn't fit as well and that the overall quality didn't meet your expectations. We will send you a private message right away to address this promptly.

Best,
Allison

Sri Lanka
1 review
0 helpful votes
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Many time the product is unavailable in the size I need. Also I could not find the color to complete the set

Date of experience: June 2, 2025
Alabama
1 review
0 helpful votes
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Great store!
June 12, 2025

The service at the store is always great! The changing room is beautiful! Shopping on the website is also good, but I think there are not enough options for shoes and children's clothing. But I love this store!

Date of experience: June 2, 2025