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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Great product. And customer service. I have pretty much all colors in tops and bottoms
I live in LB. It takes almost two weeks to receive my order. Why so long? This is the main issue. Otherwise I love the product.
Ordered 2 belt bags and 2 onesies. Received USPS message that parcel will be returned to sender due to incorrect postal code. I did not open browser or connect to link due to fear. Lately received message from Fabletics that merchandise have been returned. You have not credited these items to my account.
Either credit it back to me or send it to the right address please.
Quality does not justify the high price. T-shirts fall apart after a couple of washes.
Debby the manager is excellent, she is always very helpful.
I have been trying (daily) for a week now to return and exchange items that were gifted for Christmas. The site allows me to select the specific items, lets me see item #1, allows me to say I'd like to return it and that it's too big...but that's where it stops. It sits and spins. For days. I have tried from different browsers.
Wanted to buy "The Pant" NEVER has my size 42 / 30 So i always have to buy something I dont really want
Good products, sizing can be different. But never have enough tall or any of the sizes. Takes forever to try and find something worth using credits on.
After subscribing to emails and promotions in order to obtain a discount on desired merchandise, my debit card was charged an additional $65 for subscription. I immediately called and vowed to never use fabletics again because of their business practices.
I joined the Fabletics Club at a conference & was told that I would receive a reminder email each month & I did for the 1st month but the 2nd month I got an email saying I "accepted" that month which i did not intend to. I called & they did give me a one time "reversal" & told me I should put on my calendar a date to go in & decline each month - Way too much work - would prefer to cancel
I can't say enough great things about Fabletics! Their clothing is the perfect combination of style, comfort, and performance. Whether I'm hitting the gym, going for a run, or just running errands, their pieces make me feel confident and ready for anything.
The quality is outstanding—every piece I've purchased has held up beautifully, even after countless washes. The fabric is breathable, moisture-wicking, and moves with my body, making workouts so much more enjoyable. Plus, their designs are trendy and flattering, so I don't just feel good; I look good too!
Customer service has also been fantastic. My orders always arrive quickly, and the team is super responsive to any questions.
If you're looking for activewear that truly delivers on its promises, Fabletics is the brand to trust. I've recommended them to all my friends, and I'll keep coming back for more!
I ordered the one-piece Jammie sets for my daughter and I and the jogger pants that matched for my husband and son for Christmas this year. They are the softest and so comfortable. Great quality material!
Your website experience is terrible on my mobile phone. Pages won't load. It freezes often. I don't have a computer and do all my business by mobile phone. Yours is the only website that I have had problems with.
You are constantly out of stock in my size 42x32. I was told you restock each month which has not happened. I moved on to a different company that has my size
Extremely poor quality of clothes now. Years ago I had leggings that lasted what seemed like forever now I'll be lucky if my clothes last very long at all
The pants are overpriced and started pilling after a couple of wears. Also, there was no way to exchange a pair of pants for a different style. I had to return them and got the discount credit for them and had to pay double to get another pair. A lot of their popular styles and colors are out of stock. I cancelled the membership as soon as I could because there is no point in paying for something that won't last and is always out of stock anyway.
I guess because of the "offer" the quality it is not as good as it should, compared if i ever paid full price. In addition, I requested not to charge me with the membership fee and they continue doing it.
I will not buy in a company that i have to pay membership for
Unfortunately, I have found the leggings to be way too high waisted. When I search mid-rise, only very small sizes are available. I finally ordered a roll down waist, I fold them way down. I did order socks that I love and I purchased the crop t-shirt for my granddaughters, they were happy. They have great products, I'm just not built for them.
This order (Placed 10/30/24) was the first time - and it's happened twice since - that I went through the rewards shop in an attempt to redeem points for items listed there. In every instance I followed all appropriate steps but didn't realize until after the purchase was completed that I was still charged for the item in question. On the third occurrence (order placed 12/22/24) I called immediately to have the issue corrected. I was then told my only options were to cancel the order and have the customer service rep help me place a new one, adjusting the price as necessary, or wait until the order was shipped to call and receive a refund. I was never assured that they would try to fix the problem on the back end, simply offered a bandage work-around to address my specific order. In any case on this third occurrence I opted for the second solution offered, calling on 12/30/24 - the day my shipment arrived. When I called to receive the refund it was difficult to communicate the issue (despite the fact that the previous rep told me they were leaving copious notes on my account). When all was said and done I only received a refund for the item price, and not the applicable taxes and fees which were calculated with the item's price (which should have been 0, as it was redeemed for points) included.
I'm about fed up with the customer service experience here, and on top of the low-quality fabrics and construction issues I've been seeing lately, I'm thinking this isn't where I want to spend my money anymore.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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