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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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I got two pairs With the 2 for $24 VIP sale. At first, they were fine, but after a few washes the legging pilled at the seams! My Walmart leggings have held up better and they are around 2 years old! Very dissatisfied! I can't believe they are around 75 bucks a pair full price, never going to buy these again!

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Site it great, listing of different models with different sizes is nice too for reference. My only complaint is that the inventory on common sizes is consistently low, or zero. Please scale your inventory to meet the demand. Also, the VIP plans/credits are not always worth it when they heavily discount items. However, the products and quality of the clothing, at least so far, is very good. I am a satisfied customer!

Date of experience: January 2, 2025
Texas
2 reviews
0 helpful votes
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Always Love!
January 12, 2025
Updated review

I always love my Fabletics products. Can get enough. Apparently, since I have about 40 pair of leggings, not including the other items, I'm really liking them.

Date of experience: January 2, 2025

LOVE, LOVE, LOVE!
October 12, 2024
Previous review

I love the products, great sales events, easy returns! Perfect!

Date of experience: October 2, 2024
South Africa
1 review
0 helpful votes
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Equal Benefits
January 12, 2025

I am well pleased with the customer service, quality, and everything else, however my complaint is as in the previous years, Fabletics brings promotional offers at times only accessible to customers in the US, which at times being a customer in Africa i am discouraged and i feel that i will always be the paying customer and never benefitting of the other initiatives of the brand.

Date of experience: January 2, 2025
Ohio
1 review
0 helpful votes
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Missing items
January 12, 2025

I had multiple missing items on my order and even on my reorder things got missed or the wrong colors were sent.

Date of experience: January 2, 2025
Georgia
1 review
0 helpful votes
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Good quality
January 12, 2025

I'm very pleased with the quality of the products I received and I didn't have to wait long for them to be delivered.

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Good but could be better
January 12, 2025

Good start but could be refined with better fabric and attention to detail.

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Great fit and quality!
January 12, 2025

Love the tight and toning look these have!
The quality of the fabric is excellent, the sizes run true to size and they just look and feel perfect!

Date of experience: January 2, 2025
Michigan
1 review
0 helpful votes
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Love it!
January 12, 2025

My favorite. Cant change my mind!I have been a member for quite some time and will continue as I love the quality of the clothing, how easy it is to order and when a pair of pants had a hole, someone got it fixed immediately.

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Awesome products
January 12, 2025

Love their sales!
Allows me to purchase things I wouldn't normally buy when they're full price. On occasion, my size isn't available but that's ok. It keeps me from spending too too much.

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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I have noticed that for new customers they often get discounts for $20 leggings but as VIP's I pay $70 a month and the choices that are actually with my credits are very limited. And when I find something I like they do not have my size with is a normal size medium or they do not have "short" in leggings thus I can not purchase. I have also tried to purchase in store and all stores (three) I have visited in CA and NC do not have short in leggings. I wish I could use my VIP money to buy multiple items that add up to that price not a single one.

Date of experience: January 1, 2025
Nevada
1 review
0 helpful votes
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Never arrived
January 12, 2025

Had to call because my item took weeks longer than originally told. When I called to inquire they said I had to select a new color because they no longer had the item I ordered. Disappointing experience.

Date of experience: November 7, 2024
Ohio
1 review
0 helpful votes
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Never received the order
January 12, 2025

I was very excited to place a second order preparing for an extended relationship with Fabletics. The order was never shipped and when I called you the rep seemed unfazed offered a refund and said the product I ordered was no longer in stock. I didn't want a refund I wanted the product and it seemed to me that you really didn't care that I was canceling my membership due to the experience.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Excellent
January 12, 2025

Excelente quality and soft I love it
The leggings has a good material and is very stretch

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Still waiting for my refund
January 12, 2025

I cancelled my "subscription" and I should have had my refund by now.

Date of experience: January 1, 2025
Kansas
3 reviews
0 helpful votes
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Fabletics is great
January 12, 2025

I was looking for a legging that was not see-thru, buttery soft and comfortable. Fabletics delivered 100%! They are my favorite legging, my FAVORITE! I wash them in my washer then hang them to dry. I'll be buying more soon!

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Good but not for me
January 12, 2025

Service was good mail delivery was good.
However what I ordered was not as I wanted. I order a thin jacket but I need something better for cold weather.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Still impressed.
January 12, 2025

Awesome texture, feel and comfort especially during exercises.

Date of experience: January 1, 2025
South Carolina
1 review
0 helpful votes
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Have to search every month to skip
January 12, 2025

Not on the home page to skip a month. Would be so much easier and less frustrating for the customer to not have to search the site. Why can't you have a skip button on the home page

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Great quality!
January 12, 2025

Best workout clothes ever. Good customer service too.

Date of experience: January 1, 2025