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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I got two pairs With the 2 for $24 VIP sale. At first, they were fine, but after a few washes the legging pilled at the seams! My Walmart leggings have held up better and they are around 2 years old! Very dissatisfied! I can't believe they are around 75 bucks a pair full price, never going to buy these again!
Site it great, listing of different models with different sizes is nice too for reference. My only complaint is that the inventory on common sizes is consistently low, or zero. Please scale your inventory to meet the demand. Also, the VIP plans/credits are not always worth it when they heavily discount items. However, the products and quality of the clothing, at least so far, is very good. I am a satisfied customer!
I always love my Fabletics products. Can get enough. Apparently, since I have about 40 pair of leggings, not including the other items, I'm really liking them.
I love the products, great sales events, easy returns! Perfect!
I am well pleased with the customer service, quality, and everything else, however my complaint is as in the previous years, Fabletics brings promotional offers at times only accessible to customers in the US, which at times being a customer in Africa i am discouraged and i feel that i will always be the paying customer and never benefitting of the other initiatives of the brand.
I had multiple missing items on my order and even on my reorder things got missed or the wrong colors were sent.
I'm very pleased with the quality of the products I received and I didn't have to wait long for them to be delivered.
Good start but could be refined with better fabric and attention to detail.
Love the tight and toning look these have!
The quality of the fabric is excellent, the sizes run true to size and they just look and feel perfect!
My favorite. Cant change my mind!I have been a member for quite some time and will continue as I love the quality of the clothing, how easy it is to order and when a pair of pants had a hole, someone got it fixed immediately.
Love their sales!
Allows me to purchase things I wouldn't normally buy when they're full price. On occasion, my size isn't available but that's ok. It keeps me from spending too too much.
I have noticed that for new customers they often get discounts for $20 leggings but as VIP's I pay $70 a month and the choices that are actually with my credits are very limited. And when I find something I like they do not have my size with is a normal size medium or they do not have "short" in leggings thus I can not purchase. I have also tried to purchase in store and all stores (three) I have visited in CA and NC do not have short in leggings. I wish I could use my VIP money to buy multiple items that add up to that price not a single one.
Had to call because my item took weeks longer than originally told. When I called to inquire they said I had to select a new color because they no longer had the item I ordered. Disappointing experience.
I was very excited to place a second order preparing for an extended relationship with Fabletics. The order was never shipped and when I called you the rep seemed unfazed offered a refund and said the product I ordered was no longer in stock. I didn't want a refund I wanted the product and it seemed to me that you really didn't care that I was canceling my membership due to the experience.
I cancelled my "subscription" and I should have had my refund by now.
I was looking for a legging that was not see-thru, buttery soft and comfortable. Fabletics delivered 100%! They are my favorite legging, my FAVORITE! I wash them in my washer then hang them to dry. I'll be buying more soon!
Service was good mail delivery was good.
However what I ordered was not as I wanted. I order a thin jacket but I need something better for cold weather.
Awesome texture, feel and comfort especially during exercises.
Not on the home page to skip a month. Would be so much easier and less frustrating for the customer to not have to search the site. Why can't you have a skip button on the home page
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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