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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great Potential but Fails to Deliver
January 12, 2025

The website looks great but doesn't want to load or function properly. I was really excited for a Christmas sale you had to buy some of the slim fit golf pants. But every time I tried to go to the site to buy them, the site would error out and I wasn't able to get the pants. Frustrating.

I live in a colder climate and I would like jogger pants that were heavier material, and not sweatpants material.

I like the clothes that I bought in my introduction to Fabletics, but my experience since that purchase is always one of overpromising and under delivering.

I am still hopeful that I will be able to have an experience that will prove that wrong.

I love the direction Fabletics is going and I'm looking forward to the day they get there for me.

Date of experience: January 1, 2025
Washington
1 review
0 helpful votes
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Quality has decreased
January 12, 2025

Used to love this brand but that is fading over time. The quality and options are getting worse. I used to love the cotton t shirt packs but can not see that an option with the current bundle or VIP credit options. I wish the material was more natural and I wish the products weren't made in Asia. The styles are no longer as appealing. I hope things go back to how they were.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Everything is great
January 12, 2025

Everything is great I love the products that I have purchased

Date of experience: January 1, 2025
Idaho
1 review
0 helpful votes
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Always 100% satisfaction
January 12, 2025

I've never been unsatisfied with any item from Fabletics.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Very disappointing
January 12, 2025

I received an email stating that my reward points would expire soon and that I should hurry into the nearest store or order online to make a purchase. I personally still like to shop on store because I like to try the items on. The store carried a very low inventory in a lot of styles, I looked online and saw the same issue and when I asked an associate when the item would be restocked, the answer was "never" and so I was forced to make purchases on items I did not love or really find necessary, this was very disappointing

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Sizing issues
January 12, 2025

The quality of the product is very nice. However I find the sizing to be a bit all over the place some med fit some smalls fit. Some mediums are huge. I seem to need to exchange alot which requires a trip to the local store. However the staff at the local Rosevilke Gslkeria are very avcommodating

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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The quality has gone to $#*!
January 12, 2025

They don't use regular fabric that lasts like it used to, all the compression stuff they have now a days breaks or tears after a few uses

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Get rid of VIP
January 12, 2025

VIP is so annoying. Either give the discount or don't, but why hide behind a monthly subscription for clothes. Then if a person wants to unsubscribe, it's a whole process, where the rep repeatedly tries to get you stay. Or you have to remember to skip a month every month. It's all just too much, so I usually choose other stores over Yitty/Fabletics.

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Fall and winter have the best pieces. When I was finally ready to purchase, my order processed then was cancelled. I thought the availability updates were more reliable.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Placed an order and waited 3 weeks. When I tried to find out what happened I was told that order had been returned!
I called and spoke with a representative who refunded my money but I never received any other information regarding my account.
Cancelled my membership.

Date of experience: October 16, 2024
Washington
1 review
0 helpful votes
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Slow server
January 12, 2025

Takes a really long time to navigate between pages. Each click has a really long lag time. Also it would be nice to be able to filter on long lengths.

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Cancellation with out a explanation
January 12, 2025

I placed a order and my order was canceled with out any reason I was waiting on my items I don't know why I have never had any issues before so I don't know what happened.

Date of experience: January 1, 2025
California
1 review
1 helpful vote
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Horrible customer service
January 12, 2025

The customer service team failed to address my concerns and displayed frustration whenever I asked questions. They repeatedly disconnected our chats and often responded with, "Well, if you read it here," which was unhelpful.

Date of experience: January 1, 2025
Wisconsin
1 review
0 helpful votes
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Leggings/scrubs
January 12, 2025

I have been a member for over 10 years and I love the leggings. They last a long time and are so comfortable. I have recently started buying the scrubs and they don't disappoint either. Very comfortable and great material.

Date of experience: January 1, 2025
Maryland
1 review
0 helpful votes
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Life with Fabletics
January 12, 2025

It goes without saying I really like the Fabletics clothing brand.
They fit great, they look great and they are very comfortable.
I am glad they have sales because that makes buying them
A better bargain.

Date of experience: January 1, 2025
Hawaii
1 review
0 helpful votes
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Love item but hate delivery time
January 12, 2025

Live in Hawaii and it took almost a month and a half after order to get.

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Fabric quality
January 12, 2025

The staff is great but I notice the fabric quality of my last purchases seems a little light weight w

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Fabletics is great
January 12, 2025

Over the years, I have purchased everything! I have leggings, joggers, undergarments, a coat, a winter outfit, sweatshirts, sports bras, and matching sets. All have been high quality and fashionable. Recently, either my taste has changed or Fabletics has changed. I have not found as much as I would like to purchase. Also, I don't need a celebrity endorsement to buy a quality product.

Date of experience: January 1, 2025
Utah
1 review
0 helpful votes
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Beware of the subscription!
January 12, 2025

Ordered a jacket & leggings. The leggings material was meh, about the same quality as Amazon leggings. I returned them & kept the jacket. They were trying to charge me for a subscription I didn't agree to, so I had to call them up & sort that out. Why would I need a clothing subscription? You don't get anything either, just cheaper prices if you do make a purchase. So ridiculous! I won't buy from them again.

Date of experience: January 1, 2025
Georgia
3 reviews
0 helpful votes
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Excellent fit and feel
January 12, 2025

I feel so good in these. They are very comfortable

Date of experience: January 1, 2025