FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I've always loved fabletics but I will stop buying from them. I've been trying to g to return an item for 2 months. They literally tell me they are sending me a return label through my email on EVERY phone call and then never send it. Very disappointed!
It took forever for any update on my order. By the time a month went by I was FINALLY given the information after reaching out to support multiple times that some of my items were out of stock and therefore my order was cancelled (?). I was not notified of this nor given a refund until I had to beg the representative for it. So you were planning on keeping my money and not sending me the product? I love Fabletics as they are some of the only athletic wear I can wear due to a severe latex allergy but this was very upsetting.
Fabletics has great quality fabrics and styles suitable for anyone, and excellent customer service!
Fabletics makes it nearly impossible to cancel their vip subscription. There is NO button to achieve this, or else it's so hidden so well that one cannot find it at all. This business plan preys on older adults who are not tech savvy enough to figure out how to solve this. Should be illegal.
Everything I have ordered i have received very quickly. And fabletics is becoming one of my favorite brands. The hoodies are now my go to and I have put all other brands away for now.
I became a member and ordered some clothes including a fleece sweater. The sweater was very warm and met my expectations in that category. The zipper however got stuck after a few times of being worn which was a disappointment. I did not find anything else so ordered a dress in size M but a size L was delivered. Once I got the dress in the mail I cancelled my membership and later realized it was the wrong size. The dress was purchased with the VIP credit I had in my account. I wanted the dress as a gift but it was the wrong size and had to resort for something else. I returned the dress a couple of weeks ago and have not hear anything since. The customer service provided by Jorge was good but was not happy with the shipment and how its being handled.
I dint have the strength, stop sending customer service jobs to a different country.
I used to love every item I received from Fabletics. Everything was high-quality and the monthly subscription fee was fair for the items I was receiving. As time passed, products decreased in quality - a single wash would rip the fabric, leggings would begin to pill quickly, and sizing was inconsistent. To add insult to injury, the company increased the monthly cost of membership multiple times. Eventually, I chose to end my subscription and will not be renewing it without the company's clear acknowledgment of the decrease in quality and a detailed plan to return the quality to what it once was.
It took over a month to receive my order—the company sent it multiple times to the wrong address, though it was corrected several times. It has also been challenging to find out how to cancel my subscription to Fabletics, even though I was subscribed without my consent. It was automatic when you used a first-time discount code. Such a money scam!
Customer service was excellent and i love the quality of the scrubs; very comfortable and great fit
I love Fabletics activewear, especially as someone who is curvy/plus size. I have some leggings that are well over a decade old. Recently, they started using OnTrac for deliveries—a company that struggles finding addresses. My package was delivered to the wrong house and when I called CS—they promptly replaced my order. My only real complaints are stop using OnTrac/LaserShip and stop selling out of sets so fast!
My daughter is a tech currently attending nursing school. I have purchased multiple scrub sets for her and hands down she says these are the best out there, especially for a 12-hour shift. She is 5'7" and the tall on-call jogger is her favorite, she likes the pockets.
Do not like packaging
Do not like piece meal sending
I find Fabletics to be one of the best online sites to purchase workout gear. They are very comfortable, true to size and the ordered items arrive quickly.
I highly recommend Fabletics!
The shorts fit very comfortably and are great for the gym. The liner doesn't "bunch" up. They are a great workout shorts that are very stylish.
The quality of the clothes are great, but I think the overall cost of the VIP is kind of high when the majority of things people purchase and use the credits for are on sale and a lot less than the VIP cost.
I've been very happy with everything I've bought so far. Customer service has been awesome when I needed to exchange an order. Shipping is fast. I will definitely keep purchasing from this company
I've not had a good experience. Scrubs are great but getting them is a pain.
For the second time in a row, I get a $10 consolation prize for a "delayed" order. And both my last two orders were canceled without notice. If the item is not available or out of stock, then list it as such. This is frustrating and definitely turning me off to Fabletics.
I have been very impressed with the quality of everything I have purchased from Fabletics! I love their shorts, shirts and sweatpants and wear their stuff on a regular basis.
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