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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Site is getting harder to use and you have made so many changes. It's hard for me to find what I want.
Not a fan of your website. It is difficult to navigate and filter. Not easy to go back and forth when deciding what to order. Also not in love with your credit system. You should provide more bundle package options.
I've enjoyed fabletics and most products I have purchased. However, there seems to be a shift away from so much focus on athleisure clothes but a focus on comfortable clothes. I would like to see Fabletics venture more into comfortable fabrics in pants suitable for an office setting.
I have been a faithful Fabletics customer for ten years. I loved their leggings. Recently I've ordered the exact pair of leggings I've had before and the material now is the cheapest material I've ever seen compared to the originals. Tried to reorder thinking there was a mistake and got the same cheap material. Fabletics has now lost a customer out of me, and I will tell people how cheap they have become.
It's quite costly and takes way too much effort to get the good deals to make this program Fabletics has in place worth it to continue long term. Weird business model and not worth it. I also noticed quirks and issues with orders, shipping, stock, and lots of customer service intervention required at times. I did like the few items I ended up getting and keeping, but that merely speaks to the wonky sizing battles too.
All the garments we received were crap. Most not accurately described, then they were suppose to cancel my membership and still charged me for 2 additional months, took 4 phone calls to correct
I have been a fabletics fan for a long time. I recently started wearing their scrubs for work and haven fallen more in love! The quality of their workout gear and work scrubs make my day and workouts so fun & comfortable! I don't know what I'd do without Fabletics! Thank you SO much Fabletics! (:
I did not like the material of the last order. Feels cheap. Do not like the cost of an item is usually lower than a credit. I keep my membership in the off chance there is a pattern I love and will try. The clothes are for a younger generation and I am in my 40s now. Fabletics feels like the customer is in their 20s.
I find it incredibly frustrating to shop the sales/special VIP deals because I am RARELY if ever able to find my size and color in the styles I need/want. I am also put off by some of the model choices and poses...really? This is athletic wear that is quite good! But I don't need or want a proportionally enormous rear end (booty) modeling. I'll stop now
My online shopping experience was great. The product I purchased split leg pant ran small and short.
There are no words to describe how frustrating it has been trying to get a refund from this company that has been promised to us over and over and over again. We are at the point where we may just have to file a charge back with our credit card as the level of incompetence, amongst every single support person, we have spoken to is hard to even believe at this point. We will never shop with this brand again and would encourage others to never do the same if They actually care about anything having to do with customer service.
I have worn Fabletic wear for years, everything from running marathons to going out to dinner. I appreciate the unique pieces and the tried and true leggings.
Love the clothing for golfing. Look good while staying cool in the TX heat. Actually like the pants better than my super expensive ones.
The items I received were of good quality but too big.
Return seemed easy enough. I got the email saying the exchange was in process and the size of the items. The size was the same as the returned items so I sent an email to correct this.
I received my new items and was surprised that they were still the same size as the returned items.
I spoke with a customer service representative who was very apologetic and gave me another return label. I thought I was done, but wait, there's more! I kept getting charged a VIP fee which I stated many times I did NOT want. After 2 more phone calls I was finally free of the VIP debacle and refunded the fees. Overall, I'm glad to be done with Fabletics.
I hated the cut, the fit and the fabric of the bra and pants I got. I also didn't like the value of for the same "credit" I could buy a sports bean and pant combo, or a pair of men's shorts that otherwise you could buy for $20. The value didn't make sense. And without the subscription items were WAY over priced. Not my jam.
I find Fabletics to be exceptionally suited for active and leisure activities. The clothing fits well without being restrictive. The clothing also washes well retaining its shape and color.
There are too many rules on what outfits pair together to make sense of the price increase.
Since joining as a VIP found that the clothing and offers are catered to new customers only. And when you find items you like they are sold out in all sizes
None of the usual sizes fit. I made two returns to two different items because the first item sold out. The second return I was given a store credit instead of a full refund. I don't even want to order again because the sizing is so off but now my money is locked into a store credit.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

