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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Pretty Awesome!
March 11, 2025

I've had a very good experience with Fabletics!
I loved the easy entry into being a customer and how y'all set yourself apart from others by allowing someone to buy from you at a heavy discount to start the relationship

Date of experience: March 1, 2025
Missouri
1 review
0 helpful votes
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I'd heard so many good things about Fabletics, like their quality being comparable to much more expensive brands, so I finally decided to try out a sports bra, cropped compression long sleeve, one pair of their biker shorts, and one pair of cold weather flare leggings. The flare leggings pilled in the crotch immediately during their first wear, and they are entirely pilled everywhere now after three wears and two washes. I'm not rough with my clothes and followed the washing instructions exactly, and I've never experienced this level of pilling on any single piece of clothing EVER. It's a sensory nightmare, my legs catch on each other while I move. Not even Shein or WalMart clothes pill this badly!

The sports bra and long sleeve compression top are both okay, but they don't stay in place. The cropped hem of the top rides up constantly even though it seems to fit correctly. (I know my measurements and followed the size chart for everything!)

The bike shorts are awful. The bottom hem rolls and rides up every step you take. I was excited for the lack of a front seam, but I'd rather have camel toe than chub rub when the shorts' legs have ridden all the way up. I bought these to run long distance in, and they drove me so crazy that I went home to change into different shorts only half a mile into a 3 mile run.

Wish I kept the tags on for longer (at least until I tried running in all of them once) so I could return these! Unfortunately I took them off when I tried everything on and it all fit.

Buyer beware, especially if you plan to do any actual athletics in your Fabletics 😐

Date of experience: February 26, 2025
Arizona
1 review
0 helpful votes
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Easy to Order Products
March 8, 2025

I was able to navigate on the website easily and the communication I received after the order was fantastic.

Date of experience: February 26, 2025
Idaho
1 review
0 helpful votes
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Spending money to Spend money
March 6, 2025

I have enjoyed all of the Fabletics products I have purchased, especially the swim suits that got me started. They are high quality, cute clothes. It is frustrating however, to remember to skip the month. I don't need new clothes every month, and I hate the pressure to constantly buy more, get the current deal, etc. Like the title here, the VIP membership makes me spend money in order to spend more money. 🙄 A reasonably priced boutique I could purchase from when I need something would be better for me. But instead, I'll just keep skipping until I do need something.

Date of experience: February 24, 2025
Colorado
1 review
0 helpful votes
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Excellent
March 4, 2025

I've ordered shorts, shirts and bags. All items are durable and highly useful

Date of experience: February 22, 2025
Canada
1 review
0 helpful votes
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Most of the time, the filter in the site doesn't work. I have it filtered to my sizes and results would show up that doesn't have my size, so it's a waste of time. Sometimes it would show items that are really old and irrelevant for me.

Also, I don't have the option to review on some of the items that I bought. I only get a selected items for review.

Most of the items are still durable and of high quality and only a few that are a waste of money.

Date of experience: February 11, 2025
Maryland
3 reviews
0 helpful votes
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I love it!
February 21, 2025

I'm just realizing that my wardrobe consists of nothing but Fabletics and I love it😂😂

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Everytime I've bought something, it's been great. Just the restocking in bigger sizes sucks!

Date of experience: February 10, 2025
Arkansas
1 review
0 helpful votes
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Crap company
February 19, 2025

Placed my first order based off size chart sizing. Literally SO off. So I return the items for a smaller size, set up as an exchange thru the Fabletics website. I return my items and wait. I see they have been delivered and I wait. And I wait. Then 10 days go by and I reach out to Fabletics inquiring about my exchange. Turns out, my exchange was cancelled due to an 'inventory issue.' Yet I received not communication at all. So I have to then have my exchange 'sent to another dept' so I can receive a refund. Who knows if I would have ever even received a refund or been notified at all that my exchange was cancelled had I not contacted Fabletics. I just cancelled my membership bcas of this. I don't trust that I will receive what I pay for. Feels like a scam.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Don Pants
February 18, 2025

Very good quality. I wear them to work and the feel great. I also wear them with a sports coat. Quite appealing.

Date of experience: February 8, 2025
New York
1 review
0 helpful votes
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Fab obsession
February 18, 2025

Great product and service. The expansion into work attire is great!

Date of experience: February 8, 2025
Pennsylvania
1 review
0 helpful votes
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Sizing
February 18, 2025

Size ordered was not the correct size explained to get for my measurements. So I had to return them. Still waiting for the new ones to come. It's been 3 weeks and no news on m new items. I returned the others so I should have had them by now

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Cheaper quality than I thought
February 18, 2025

I expected the quality of the shirts to be thicker but my leggings and sweatpants were thick. Everything was true to size 👍

Date of experience: February 8, 2025
Michigan
1 review
0 helpful votes
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Great customer service
February 17, 2025

Love fabletics in store and online! Love that there are new products every month as well. Great customer service whenever I shop in store!

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Quick responce
February 17, 2025

Was such a pleasure to speak with patience and knowledge

Date of experience: February 7, 2025
Idaho
1 review
0 helpful votes
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Trapped
February 17, 2025

I just want to spend my remaining credits and get out but I'm stuck.

Date of experience: February 6, 2025
Massachusetts
1 review
0 helpful votes
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The best but
February 17, 2025

The best products we can have, but the delivery company is in bad

Date of experience: February 6, 2025
Utah
1 review
0 helpful votes
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Not a Satisfied Customer
February 17, 2025

I ordered some clothes from Fabletics because I came across an 80% off offer. I didn't even realize that by ordering I had signed up for a monthly subscription. The clothes I ordered didn't fit, so I requested an exchange. I sent the clothes back and a few days later I got a message that the replacement order was not in stock and had been cancelled.

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
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Pricey but worth it
February 17, 2025

True rating = 4.5
If you can get over the high price tag, you will never be dissatisfied with your fabletics product. The materials they choose feel amazing on the skin. I ordered two pairs of leggings from them about 6 weeks ago, and i find myself constantly reaching for them over my other leggings which i've loved for years. The shapewear aspect feels secure and not suffocating (provided of course that you get the right size! My butt is an XS and my waist is an M, so i split the difference and bought S. It fits perfectly)

The customer service team is very attentive as well. I've always walked away from a phone call with satisfaction both with how my issue was resolved and how the customer service team handled it.

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Great and affordable clothing
February 17, 2025

I've bought 3 pairs of joggers and every pair I've loved. After I bought the first I knew I had to have more so I bought two more and they fit and feel perfect.

Date of experience: February 6, 2025