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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I've had a very good experience with Fabletics!
I loved the easy entry into being a customer and how y'all set yourself apart from others by allowing someone to buy from you at a heavy discount to start the relationship
I'd heard so many good things about Fabletics, like their quality being comparable to much more expensive brands, so I finally decided to try out a sports bra, cropped compression long sleeve, one pair of their biker shorts, and one pair of cold weather flare leggings. The flare leggings pilled in the crotch immediately during their first wear, and they are entirely pilled everywhere now after three wears and two washes. I'm not rough with my clothes and followed the washing instructions exactly, and I've never experienced this level of pilling on any single piece of clothing EVER. It's a sensory nightmare, my legs catch on each other while I move. Not even Shein or WalMart clothes pill this badly!
The sports bra and long sleeve compression top are both okay, but they don't stay in place. The cropped hem of the top rides up constantly even though it seems to fit correctly. (I know my measurements and followed the size chart for everything!)
The bike shorts are awful. The bottom hem rolls and rides up every step you take. I was excited for the lack of a front seam, but I'd rather have camel toe than chub rub when the shorts' legs have ridden all the way up. I bought these to run long distance in, and they drove me so crazy that I went home to change into different shorts only half a mile into a 3 mile run.
Wish I kept the tags on for longer (at least until I tried running in all of them once) so I could return these! Unfortunately I took them off when I tried everything on and it all fit.
Buyer beware, especially if you plan to do any actual athletics in your Fabletics 😐
I was able to navigate on the website easily and the communication I received after the order was fantastic.
I have enjoyed all of the Fabletics products I have purchased, especially the swim suits that got me started. They are high quality, cute clothes. It is frustrating however, to remember to skip the month. I don't need new clothes every month, and I hate the pressure to constantly buy more, get the current deal, etc. Like the title here, the VIP membership makes me spend money in order to spend more money. 🙄 A reasonably priced boutique I could purchase from when I need something would be better for me. But instead, I'll just keep skipping until I do need something.
Most of the time, the filter in the site doesn't work. I have it filtered to my sizes and results would show up that doesn't have my size, so it's a waste of time. Sometimes it would show items that are really old and irrelevant for me.
Also, I don't have the option to review on some of the items that I bought. I only get a selected items for review.
Most of the items are still durable and of high quality and only a few that are a waste of money.
I'm just realizing that my wardrobe consists of nothing but Fabletics and I love it😂😂
Everytime I've bought something, it's been great. Just the restocking in bigger sizes sucks!
Placed my first order based off size chart sizing. Literally SO off. So I return the items for a smaller size, set up as an exchange thru the Fabletics website. I return my items and wait. I see they have been delivered and I wait. And I wait. Then 10 days go by and I reach out to Fabletics inquiring about my exchange. Turns out, my exchange was cancelled due to an 'inventory issue.' Yet I received not communication at all. So I have to then have my exchange 'sent to another dept' so I can receive a refund. Who knows if I would have ever even received a refund or been notified at all that my exchange was cancelled had I not contacted Fabletics. I just cancelled my membership bcas of this. I don't trust that I will receive what I pay for. Feels like a scam.
Great product and service. The expansion into work attire is great!
Size ordered was not the correct size explained to get for my measurements. So I had to return them. Still waiting for the new ones to come. It's been 3 weeks and no news on m new items. I returned the others so I should have had them by now
I expected the quality of the shirts to be thicker but my leggings and sweatpants were thick. Everything was true to size 👍
Love fabletics in store and online! Love that there are new products every month as well. Great customer service whenever I shop in store!
Was such a pleasure to speak with patience and knowledge
The best products we can have, but the delivery company is in bad
I ordered some clothes from Fabletics because I came across an 80% off offer. I didn't even realize that by ordering I had signed up for a monthly subscription. The clothes I ordered didn't fit, so I requested an exchange. I sent the clothes back and a few days later I got a message that the replacement order was not in stock and had been cancelled.
True rating = 4.5
If you can get over the high price tag, you will never be dissatisfied with your fabletics product. The materials they choose feel amazing on the skin. I ordered two pairs of leggings from them about 6 weeks ago, and i find myself constantly reaching for them over my other leggings which i've loved for years. The shapewear aspect feels secure and not suffocating (provided of course that you get the right size! My butt is an XS and my waist is an M, so i split the difference and bought S. It fits perfectly)
The customer service team is very attentive as well. I've always walked away from a phone call with satisfaction both with how my issue was resolved and how the customer service team handled it.
I've bought 3 pairs of joggers and every pair I've loved. After I bought the first I knew I had to have more so I bought two more and they fit and feel perfect.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

