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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Bought leggings. The logo was supposed to be high where nobody can see. The logo is right in the middle of the leg. Picture did not show that when i bought them.
I was disappointed that the joggers I bought already have started badly pilling. I followed washing instructions, just the material is bad
Was charged $39 per pair for two pairs of leggings. Did not realize I was overcharged until the leggings had already been opened and worn.
I love the product but you have billed me 3 times.
I have only placed one order with you, but going over
My credit card statement l see you have billed me card 3 times. Please check your records and advise.
Kim
So far most of everything I have ordered is great! Most of the leggings I have ordered are great! I have found once I like a legging then I can't get the same one or the same quality. Overall they are still better than Halara! The only issues I have encountered that I have not been happy about is the quality of the zippers, they are subpar!
I started wearing Fabletics on my life change journey over 19 months ago. They've have consistently at all phases and sizes been the BEST workout wear! I have gifted Fabletics to friends and family. I have bags, travel bags, slippers, EVERYTHING! The quality is top tier! They offer a variety of styles and colors and support for anything you may be into.
I have no idea how I suddenly became a member of this site! I bought a pair of joggers and I was charged two times before I saw that I was being charged. The joggers are great, but the rest is bs!
I'll never ever order from them again the customer service is $#*! the products cheap
The website is hard to navigate and not at all intuitive, it's difficult even to get to the slip my month function, let alone search for products and collabs I wish the website were better to match the products I love buying
I bought a bunch of things for Christmas that did not arrive. When I contacted them, they sent a few of the things— but only 1/3 of what I'd ordered. I ordered all sets, for myself and for my two daughters. I ended up getting pieces of sets, not one complete set. I cancelled my subscription.
Trying to cancel my account was like jumping through hoops. Difficult to cancel my account - then, I had a few items to return, and that took 2.5 weeks to finalize from the day that I sent returns back. Not worth my time
I will admit I'm the idiot for allowing myself to sign up for a subscription-based closing service. The kicker was though when the company opted to increase the price which was already too much and not inform their customers. My favorite part sarcastically is that I attempted to skip a month to not pay for this crap and was still charged. Then when I try to talk to customer service that was a nightmare in and of itself. Nothing about the product or the company merits continue to use especially when engaging in illegal activity meaning advertising for one price and then charging for another which they did. Tried to bring this up and was flat out lied to I told them I'm looking at two different things that are currently active for the public to see and you're going to lie to me and say that I'm wrong?
Great products at a good price. I have bought these workout clothes for years and love my collection of Fabletics. Quality products that last and are comfortable to wear.
Fabletics is a fabulous site and company with Great quality gear! I love the member deals!
Due to California wildfires my packages my address was restricted. Other companies were able to help reroute deliveries to a pickup site. Fabletics was not helpful. And I needed to wait weeks for them to receive the package they refused to deliver back to their warehouse before they issued a refund. They refused to reship a second order to my home address. Not helpful at all. Cancelled subscription. Will give a company with better customer service my money.
I placed my order on 1/4/25 and the order was split into 2 shipments. I received the first one, and then part 2 of the order was never received but returned to sender. Called customer service they re shipped the order. Again, the order was returned to sender and never received at my house. I finally called and cancelled the order because no information could be provided why my order never could be delivered to me, when I had received 2 previous orders from the company. Disappointing to say the least. It took nearly a full month before I gave up on ordering. At this point I don't want to order again in fear of the same experience. The most disheartening piece is that there was no offer to ship items overnight or credit for me for the inconvenience.
There was a little delay with my split shipment, and I couldn't see the tracking for the shipping updates for most of the second half but lo and behold it arrived within the promised time window and I could not be happier with the product.
I love the open back tank and I also am loving the motion 365 leggings. I discovered them first in a bundle with a sports bra. The bra is a little snug but I fell in love with leggings! Had to get some more while they went on sale!
Chat person end it chat while I was on chat and very rudely, I would not recommended to any friends or family
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members