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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Love the material and the fit always perfect. Everyone at home wears fabletics
Hard to choose sometimes when you can't feel the fabrics.
I prefer capri leggings and they no longer appear to carry them (I'll check again in spring/summer)
They have good deals all the time which I love but I'm not super thrilled with their quality. I washed my joggers once and they are already getting bally.
Website is always down when I'm trying to shop. Disappointing user experience.
Everything in XL and XXL are sold out of most options. The selection is weak. Probably going to cancel.
I've found items to be of good quality, sales are great.
I love the clothes, but it's stupid to charge 80.00, to get a discount on future orders. They hide the discount behind a VIP status… and if you don't use it, you lose it. I cancelled my fee about 4 times before they finally stopped charging me, I am no longer a customer
Awful awful awful customer service I canceled my membership and then they were supposed to refund my money for my purchase and instead they put it as a credit so I had to recall back for a fourth time clothes were such cheap material and they rope you into this membership thing which is a bunch of BS and it takes so much effort to cancel
The store manager in San Marcos, Tx was very attentive to my needs for medical scrubs. She went over and beyond to make sure I got what I was searching for length wise and with certain pockets. She knew the store product inside and out. She represents your store well.
Never heard of a company charging for a rewards programs. What a scam!
Fabletics has the absolute best customer service! I order from them just about every week, but sometimes I don't get the size right especially if it is a new style. No problem when it comes to exchanges. The process is simple and there are no questions asked. Fabletics has the best clothes and even better customer care.
I ordered items for Christmas that needed returned. There was hardly anything available. Even though I used the filter for size, etc., it would bring up items only to find out the size I filtered wasn't even available. Sometimes it showed me several items where NO sizes were available!? The return/exchange process seemed easy, at first, but then I got notice that my order was canceled. Turns out they didn't have the sizes that they said they had when I ordered and payed for it. Did I mention this was THREE WEEKS AFTER i ordered and they charged me for it!? Unfortunately, every part of this from start to finish was frustrating! I canceled the membership only to be notified they still charged me the following month. It took longer than usual to get refunded for that, too. Very bad first experience. I don't know if I'd ever try ordering again
The option to pause monthly membership is great! Really makes you feel like you are in control of your membership.
I had an old account that I know longer had access to. The email connected to that account was no longer. He was very helpful in getting that account deleted. I was refunded all of my monthly payments from that account. I am so appreciative of his kindness and helpfulness!
I liked all of the clothes I purchased. The only think I didn't like was the lack of choices to buy with the VIP membership.
Did not get my item, did a replacement/reorder. And did not get that item too.
The sizes were not even close. I always go a size up when I order on line to be sure. I went. By the size chart and still got items that are too small. Not so good for the self esteem and it took way too long for my order to arrive
I love the product but the skipping the months I don't want to buy anything is a pain. I don't need workout wear every month.
Some items are great, others are lacking, tshirts size and fit is off e.g., large that fits like a medium, or material that frays after a couple of washes. Invisible socks also constantly sliding down my feet. Also exchanges take FOR EVER.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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