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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Blocked Me
March 12, 2025

Tried to go on the website skip the month but it's blocking me.

Date of experience: March 2, 2025
Michigan
1 review
0 helpful votes
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Can't cancel membership
March 12, 2025

Have tried to cancel membership and they make it impossible. I like the product, no issues there but I dislike the subscription model.

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Dishonesty and dissatisfaction
March 12, 2025

I ordered two pairs of Fabletics leggings (I have been a customer since the beginning of the company). When I received the leggings, I unpackaged them and washed them and when I went to wear them I realized they weren't Fabletics brand leggings. I called customer service and they explained they were a sister brand and pretended the substitution was perfectly okay since they were a "sister" brand. She then proceeded to tell me I could return them and when they were received they could exchange them for the correct item. Okay, so now I have to wash them again, package them, take them to a shipper, pay for shipping and when they received them back, then and only then would they ship out the correct item. ARE YOU JOKING? I think that takes the cake for poor customer service. I cancelled my account.

Date of experience: March 2, 2025
Colorado
1 review
0 helpful votes
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I've been using fabletics for almost 5 years now and have never been so confident prior to finding them. Fabletics is the missing piece that separates the boys from the men.

Date of experience: March 2, 2025
New Hampshire
1 review
0 helpful votes
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Gift certificate issues
March 12, 2025

I received a gift certificate for Christmas and spent 4-5 hours on calls with customer service trying to get the online ordering system to accept it. Painful! Also, when I finally placed an order, I found the company's pants were great - nice quality and looked good. However, I'm having problems with the built-in bra tops. They seem to be extremely low cut. I'm not all that modest, but don't feel comfortable wearing these to the gym without a top on top of these.

Date of experience: January 6, 2025
Costa Rica
1 review
0 helpful votes
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Fabletics is great!
March 12, 2025

High quality garments at a very affordable price. Fabletics is a symbol of high quality.

Date of experience: March 2, 2025
Florida
3 reviews
0 helpful votes
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Quality and consistency has drop
March 12, 2025

The quality and consistency of the fabric has dropped or changed. 2 pairs of the same leggings same size fit completely different. When you guys first started it was awesome now it's hit or miss and more often the not miss and they end up at goodwill

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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The right size is rarely available and you need to click all the way to that size to find out its not available. That not a good UX interface. Not worth the credit when the sales are alway happening. We should have access to to better options and deals ans we sholud FIRST to accessthe inventory as subscribers

Date of experience: March 2, 2025
Virginia
1 review
0 helpful votes
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Return
March 12, 2025

I purchased two pair of leggings that were too long. I paid for them with a credit that
Cost a least 50 bucks. I received a feeaking 8 dollar store credit for the return. I should have just kept the leggings and sold them at a consignment shop. I would gotten more than 8 dollars.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Love My Fabletics Membership!
March 12, 2025

I've been a Fabletics member for a while now, and I absolutely love it! The quality of their clothing is amazing! Everything is super comfortable, and holds up so well, even after multiple washes. Their matching sets are super cute and make it easy to feel put together whether I'm working out or running errands.

On top of that, their shipping is always fast, which I really appreciate. I once made a mistake on a large order and accidentally sent it to the wrong address, but their customer service team responded immediately and helped me fix it with no hassle at all. That level of service, combined with the amazing VIP perks and deals, makes Fabletics totally worth it. I highly recommend them to anyone looking for high-quality, trendy activewear at a great price!

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Strange place to work
March 12, 2025

As a former employee this is a strange environment to work in. The clothes are great but extended sizes are minimally sent to stores. I always have to order my uniforms because they rarely send my size.

Date of experience: March 1, 2025
Hawaii
1 review
0 helpful votes
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Long shipping and nothing fits
March 12, 2025

I do not like this brand and the sizing is VERY inconsistent as well as took over a month to get to me

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Love the quality
March 12, 2025

Love the ease of ordering and the quality of the items received.

Date of experience: March 1, 2025
Arizona
1 review
0 helpful votes
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Pleasantly surprised
March 12, 2025

My leggings fit well and are made of a very nice material. I will definitely re-order something from Fabletics. I love the little flare on the bottom of the pants.

Date of experience: March 1, 2025
Ohio
1 review
0 helpful votes
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Always feel valued!
March 12, 2025
Updated review

There's never been a time when I've gone into your store that I don't feel welcome. It's always a pleasure and then the clothes make it extra special.

Date of experience: March 1, 2025

I love everything!
June 14, 2024
Previous review

Love everything about the company. The clothes are extremely high-quality and the customer service is amazing, I cannot think of a bad experience I've had with them.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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11 year member
March 12, 2025

All went well today. I was able to redeem my points and place my order easily.

Date of experience: March 1, 2025
Connecticut
1 review
0 helpful votes
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Very satisfied
March 12, 2025

Slacks are great. Comfortable, fit well and nice color. Love them

Date of experience: January 1, 2025
Oregon
2 reviews
3 helpful votes
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Great Quality
March 12, 2025

I've ordered several pairs of leggings and a couple bras. I love each piece! The quality and fit are perfect!

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Scrubs
March 12, 2025

I have bought multiple sets of scrubs from Fabletics. I like the fabric, and it's comfortable. Important to note that the v neck is super small compared to any other scrub top I've ever worn, and it rubs your face when you pull the top on. And I am a female that wears an X small. So I have to put my makeup on after I get the top on, which is frustrating. And the pants are very comfortable, but every pair I have has one row of waistband stitching that is coming out, and I wash on delicate and hang to dry. Finally, the combinations of scrub styles that you can "buy" with your credits is sorely limited, which is frustrating. Would be my fave scrubs, and 5 stars if these were fixed. Hope someone is listening...

Date of experience: March 1, 2025
Minnesota
1 review
0 helpful votes
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Quality and affordable
March 12, 2025

Fabletics is a high quality line of performance athletic clothing with an exceptional fir and affordable pricing.

Date of experience: March 1, 2025