FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I joined the membership for my Christmas shopping and ordered a handful of things which I got for great prices! The products are good quality, my family members loved their gifts, and I regularly get compliments on my own new workout outfits. :)
I returned size large for extra large and never received them. Very disappointed I was ripped off of my money.
I've called 4 times to cancel to no help. Bla bla bla
I've been a member for about 6 months now and have bought items for myself and my husband. I do beleive the quality of the athletic wear is the best around. Even the leisure wear is excellent. My husband always comments on our soft the sweatshirts and joggers are.
I signed up as a new member to receive the promo they were running to receive a discount on my first order. I ordered 2 leggings and 4 bras. My package never arrived. After contacting Fabletics multiple times and the shipping company and it was "lost in transit". I had to wait even longer for my package. Well over a month (after my delivery date) at this point. However, some of my items were now out of stock and they couldn't ship them to me. After arguing with customer service again they credited my account for the out of stock items BUT couldn't give me the original discount to order new items with my credit. Horrible experience, would never use Fabletics again.
The biggest reason I have shopped with Fabletics if for leggings which come in long or tall sizes but very few are available in long now. For us tall folks, the longs aren't even long enough and often wear as though they are 7/8!
In the past few months I have also ordered items and received different ones without the option to get the right item as by then it is sold out. In returning the items the staff in the store didn't even ask if I wanted to get the right items sent - maybe they knew they weren't available.
The leggings I bought were uncomfortable. They don't stay up while I am running the tops roll down. I sized up and they are still so tight! I was so disappointed! My cheap Old Navy ones fit better and the tops don't roll down.
There are such great deals when you first become a member but then it doesn't seem like the membership is worth it. I also found it very confusing at first which prices you pay when you have a membership.
Pants are comfortable, some piling already when only worn a handful of times. Shipping was fairly quick. May need to size up on fitted flat yoga pants.
Customer service is hard to access and little help is provided. The shipping is horrible. Should change shipping company
Super easy return/exchange process and always getting styles and colors!
Excellent product, lots o f variety, great sale prices and fast delivery
Love your scrubs but you only have to 1 pocket scrubs tops for men. I wish you had one with more pockets.
Great experience as always. I've been a member since they started in 2013 and it gets better and better
Easy to order but the delivery is inconsistent and slow.
Great service. Great way to stock up on workout and leisure wear. Runs out of stock for too long. Sizes and quality are not all the same, which is frustrating
Love everything I've purchased. The only reason for 4 stars is the membership fee. If I made a purchase every month it would be different. Maybe make a membership program with a quarterly membership fee of same amount for those of us who can't purchase every month.
I've been very pleased with the clothing. The return policy is the best.
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