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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Let's start off with the fact that Fabletics has a good variety of clothes and sizes! But it has been challenging to cancel my membership I spoke to online rep to try to cancel and the chat was disconnected no confirmation whether or not my member was cancelled. (Which was not) Then someone personally emailed me told them what happened and that I wanted to cancel, my member was not cancelled.
I get charged $69 a month to be VIP unless I cancel, which is easy to forget AND you can't do it from your phone. If you could skip the month from your phone, that would be amazing.
To me I only look good and Fabletics 💯 when I'm bloated I feel good. Also I always get compliments
I have enjoyed all of the VIP perks, and most of the products (e.g., shorts, shirts, sweatshirts). My current frustration is with two products (really one):
Exercise hat/cap - this product only lasted a month before the bungee zip to tighten broke. I feel this product could be better made to change fit and last longer.
Socks (real frustration)- I am on my feet a lot either walking, presenting, standing, and of course in workouts. I purchased a pack of socks thinking they would be high quality; They all have holes in them after two months. I know sock quality is extremely important for comfort and believed that the socks would follow the same quality as some of your other products. It is not up to par with other companies that put quality into the socks for all day use. Please re-evaluate the socks and how to improve them.
Previously, I rated Fabletics as one star. I still stand by that rating as inventory remains dismal. I wrongly assumed that my losing weight would allow me to have better selections. While my choices have improved, it was nothing to do with the company, and I still have inventory issues.
Improve your inventory!
Fabletics spams my inbox and phone yet they never have my size in stocks or what they do have in my size I already own. I like the items I've bought, but it's becoming nearly impossible to make more purchases due to the lack of stock. I received a standard run around from a previous customer service representative who told me to check the website early each month. To that end, I found less available than usual.
Fabletics never disappoints! Love that the shipment was super fast and the quality is amazing!
Significantly overpriced and terrible customer service. Do the math between the monthly fees and what you purchase and you'll see this is straight robbery. More than once I've had to beg for money or an exchange to be sent after my return was received.
The quality of the clothes are good and the pricing with VIP membership is worth it (without the deals I'd not buy at regular price) but you must monitor each month to skip or buy. So far it's worth it, not sure if this will be a long term
Membership.
Sizing is not like any other clothing site. Nice clothes but better size up. They don't sell anything that will fit me.
I love the quality and variety of workout gear. I am equally excited that Fabletics carries XS items in Tall lengths. The Sales are great too.
Clothes are kind of cheap for being priced as high as they are…. And the fit is almost always wonky… but they're all just mass produced like SHEIN so not a shocker.
Monthly fee is charged regardless of quantities available. Everything in normal sizes sells out immediately and left scrounging for something to spend credits on. Prepare your inbox for 15 emails a day.
I find it disappointing that the Fabletic monthly subscription credits expire. This is something that I actually paid for, it's not like its a coupon or discount.
This product is great wears very well and comfortable. Recommend to everyone
The monthly payment scheme of buying credits never made since. Also the website was so difficult to work with it seemed like it was intentionally hard to be misleading and scam more $ from us.
I love all my Fabletics attire, which I wear everyday. It is comfortable and the quality is great. The reason why I did not give a 5 star rating is that they do not have my size when I go to place an order. I usually have to wait months to purchase an outfit in my size or miss out on having an outfit because my size is not available.
My family and I all wear fabletics and love this clothing line.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

