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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Hard to cancel membership
April 12, 2025

Let's start off with the fact that Fabletics has a good variety of clothes and sizes! But it has been challenging to cancel my membership I spoke to online rep to try to cancel and the chat was disconnected no confirmation whether or not my member was cancelled. (Which was not) Then someone personally emailed me told them what happened and that I wanted to cancel, my member was not cancelled.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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I get charged $69 a month to be VIP unless I cancel, which is easy to forget AND you can't do it from your phone. If you could skip the month from your phone, that would be amazing.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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I love this line
April 12, 2025

To me I only look good and Fabletics 💯 when I'm bloated I feel good. Also I always get compliments

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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MV Store
April 12, 2025

The ladies in my Mission Viejo store are so friendly and helpful every time that I go in there.

Date of experience: March 12, 2025
Rhode Island
1 review
0 helpful votes
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Scrubs
April 12, 2025

Absolutely love all my scrubs I have tons of colors!

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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I have enjoyed all of the VIP perks, and most of the products (e.g., shorts, shirts, sweatshirts). My current frustration is with two products (really one):

Exercise hat/cap - this product only lasted a month before the bungee zip to tighten broke. I feel this product could be better made to change fit and last longer.

Socks (real frustration)- I am on my feet a lot either walking, presenting, standing, and of course in workouts. I purchased a pack of socks thinking they would be high quality; They all have holes in them after two months. I know sock quality is extremely important for comfort and believed that the socks would follow the same quality as some of your other products. It is not up to par with other companies that put quality into the socks for all day use. Please re-evaluate the socks and how to improve them.

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
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Better, but
April 12, 2025
Updated review

Previously, I rated Fabletics as one star. I still stand by that rating as inventory remains dismal. I wrongly assumed that my losing weight would allow me to have better selections. While my choices have improved, it was nothing to do with the company, and I still have inventory issues.

Improve your inventory!

Date of experience: April 2, 2025

Spam & Out of Stock
June 13, 2024
Previous review

Fabletics spams my inbox and phone yet they never have my size in stocks or what they do have in my size I already own. I like the items I've bought, but it's becoming nearly impossible to make more purchases due to the lack of stock. I received a standard run around from a previous customer service representative who told me to check the website early each month. To that end, I found less available than usual.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Extremely satisfied!
April 12, 2025

Fabletics never disappoints! Love that the shipment was super fast and the quality is amazing!

Date of experience: April 2, 2025
Missouri
1 review
0 helpful votes
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Save your money and your time
April 12, 2025

Significantly overpriced and terrible customer service. Do the math between the monthly fees and what you purchase and you'll see this is straight robbery. More than once I've had to beg for money or an exchange to be sent after my return was received.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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The quality of the clothes are good and the pricing with VIP membership is worth it (without the deals I'd not buy at regular price) but you must monitor each month to skip or buy. So far it's worth it, not sure if this will be a long term
Membership.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Sizing problems
April 12, 2025

Sizing is not like any other clothing site. Nice clothes but better size up. They don't sell anything that will fit me.

Date of experience: April 2, 2025
New Hampshire
1 review
0 helpful votes
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Great products!
April 12, 2025

I love the quality and variety of workout gear. I am equally excited that Fabletics carries XS items in Tall lengths. The Sales are great too.

Date of experience: April 2, 2025
New Jersey
2 reviews
3 helpful votes
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Too tight
April 12, 2025

Wish I had known they run small. Too late to return.

Date of experience: April 2, 2025
Missouri
1 review
0 helpful votes
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Bras always fit a little wonky
April 12, 2025

Clothes are kind of cheap for being priced as high as they are…. And the fit is almost always wonky… but they're all just mass produced like SHEIN so not a shocker.

Date of experience: April 2, 2025
Oklahoma
1 review
0 helpful votes
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I have enjoyed all my purchases.
April 12, 2025

I have not had any bad experiences with my purchases.

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Site full of sold out items
April 12, 2025

Monthly fee is charged regardless of quantities available. Everything in normal sizes sells out immediately and left scrounging for something to spend credits on. Prepare your inbox for 15 emails a day.

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Review
April 12, 2025

I find it disappointing that the Fabletic monthly subscription credits expire. This is something that I actually paid for, it's not like its a coupon or discount.

Date of experience: April 2, 2025
Alabama
1 review
0 helpful votes
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Great product
April 12, 2025

This product is great wears very well and comfortable. Recommend to everyone

Date of experience: January 30, 2025
Kentucky
1 review
0 helpful votes
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The monthly payment scheme of buying credits never made since. Also the website was so difficult to work with it seemed like it was intentionally hard to be misleading and scam more $ from us.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Love my Fabletics
April 12, 2025
Updated review

I love all my Fabletics attire, which I wear everyday. It is comfortable and the quality is great. The reason why I did not give a 5 star rating is that they do not have my size when I go to place an order. I usually have to wait months to purchase an outfit in my size or miss out on having an outfit because my size is not available.

Date of experience: April 2, 2025

Love Fabletics!
June 13, 2024
Previous review

My family and I all wear fabletics and love this clothing line.

Date of experience: June 3, 2024