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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Love your apparel
April 12, 2025

All has been great with my orders from the customer service and the quality of all the apparel I've been able to purchase, oh and the prices are great.

Thank you

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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Fabletics Rocks!
April 12, 2025

So proud of my choice, I love every single item I got. I look forward for the occasions to wear it.
Stylish, comfortable, good quality, amazing choice of colors.

Date of experience: April 2, 2025
Maryland
1 review
0 helpful votes
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We have been ordering more of the men items. They're excellent material and quality. I look forward to buy more, however, the costs are not being discounted at a good rate. Absolutely great color offers and looking forward to new products releasing.

Date of experience: April 2, 2025
California
2 reviews
0 helpful votes
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Not a fan
April 12, 2025

I'm usually not a fan of any club type of experience but I thought I would give them a try. The clothes are OK. I don't think they run true to size and I canceled immediately after my first order. I don't wanna have to remember every month to skip a shipment or worry about being charged. If you forget to skip your shipment, you get automatically charged.

Date of experience: April 2, 2025
Hawaii
1 review
0 helpful votes
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Shipping
April 12, 2025

The date of arrival for my item was changed multiple times. It took 6 weeks for my item to arrive, and I had to reach out to customer service serval times about no update on tracking for them to just say "it's on its way"

Date of experience: April 2, 2025
New Hampshire
2 reviews
0 helpful votes
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Perfect
April 12, 2025

I loved all the clothes, but I didn't know there was a subscription, and I didn't want the commitment of buying every month and paying for the subscription. But the clothes are amazing! I would definitely be a Fabletics ambassador!

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Survey
April 12, 2025

I sometimes don't think the value for the $65 a month is good. I'll buy something and then the next day it goes on sale for 80% off. I wish there were more selections in the outfits and I wish all of the shirts weren't crop tops.

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Online is not good!
April 12, 2025

Fulfillment takes forever. They also threw a tart of charge on the order before the tariffs took place. Terrible company, will be dumping the MVP

Date of experience: April 2, 2025
Nevada
4 reviews
0 helpful votes
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Fabletics for life!
April 12, 2025

I've been with Fabletics from the beginning. I own just about every style and color and have filled an entire chest of drawers with all of my favorites. I've found no other workout or leisure wear that's as good, affordable, and stulish. I've owned them all. I will be a Fabletics girl for life! I'm 68 yrs young and 100% endorse this brand!

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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It is a nuisance to have to skip each month, there should be an opt-out program for monthly charges or a pause greater than one month

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Love the flare leggings
April 12, 2025

I purchased 7 pairs of the flare leggings and love them. They fit great with enough compression for my workouts. Highly recommend.

Date of experience: April 2, 2025
Michigan
1 review
0 helpful votes
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Great
April 12, 2025

Love the leggings. Great quality. Always have worn them, leggings are worn by everyone.

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Pretty Awesome at times!
April 12, 2025

I've been with Fabletics since they came out, so I've experienced a lot of the changes that Fabletics has gone through over the years.
In the beginning, Fabletics offered an array of unique patterns and styles and quality that were unlike all of the other fitness attire. This coupled with their awesome prices for members really set them above the bar. Unfortunately, over the past several years Fabletics became more and more boring with their styles, colors, and themes. They started to change their focus and it was felt in the community of fitness enthusiasts. We didn't want the same kind of products that Athleta or Lulu lemon sold, solid colors, mild patterns, and focus on fitness style was what the other companies seemed to focus on. Fabletics had all that and more before some sort of change that occurred internally. I kept my membership for a long time, rarely using my credits, saving them for a time when I would find something, anything that was unique and fun. For years I had credits piling up and I kept trying to find something to spend them on, but I really disliked a lot of the styles they released. Wet leather, isn't really my thing. Sexy is great but personally, I look for sexy in the way the style of clothes fit vs. colors. A cut material or fit of clothing either makes your but look flattened out, or accentuates your curves or muscles. The colors, patterns, and styles are what I'm craving.
They used to do that. Would I recommend Fabletics now? No. Not more than I would recommend Athleta or LuLu lemon and LuLu Lemon I would say has a better fit and quality over Fabletics, if someone were concerned with superior quality or spending more for that quality.

Prices and Membership.
Fabletics also used to do more matching sets which made credits go further. Since they are always having sales now, it's almost pointless to have membership credits. Why would I want to spend my $56 credit on a $23 on sale item? That makes no sense. But a set of matching top and bottom makes sense because it's worth more, even though they are constantly on sale. This is because a credit cost a certain amount each month, and these sales $17 here $20 there. Still doesn't match the credit, so this becomes a waste of money. If people pay attention, they won't want to use their credit on the sale items and they will look for a higher priced item that would normally cost them $120, to justify using their higher priced credit.

Overall, the company just went down in overall enjoyment and experience for me. Why pay for something you aren't happy with? Well, why indeed. So, I decided to cancel. When I wanted to cancel, the customer service representative did everything to try and get me to stay. Free credits, you name it, but I didn't want free credits because what I wanted was better credit deals and more exciting options. The more exciting options is the most importsnt part, but better credit deals matter too otherwise what's the point in a membership?

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Scam
April 12, 2025

I ordered some scrubs two months ago. They still have t come or even given me a shipping updates.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Like I said, I really like the products they feel good and are nice quality. However, anytime you need to return or exchange something it takes forever.

Date of experience: April 2, 2025

Love the products the service…not so much
January 12, 2025
Previous review

I love all my Fabletics products, however, when it comes to the customer service, it is very hard to get in touch with anyone and when I do, my issue is not usually resolved in a satisfactory manner. Also, there are instances where I have had to return/refund product and it takes an extremely long time, or I have not received a refund at all and again I have to contact customer service, which is not helpful. I wish the customer service was better because I truly enjoy the product

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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Nothing is ever in stock
April 12, 2025
Updated review

My issues with Fabletics are that it's too many steps to skip the month and then if you don't manage to skip the month and have a credit there is nothing in stock to actually use the credit on. The only thing I like about Fabletics is the sales.

Date of experience: April 2, 2025

Nothing is ever in stock
January 17, 2025
Previous review

1. It's too hard to skip the month. You have to confirm it several times before it finally goes through. 2. When you do have a credit to spend, nothing is ever in stock! Every single outfit I click on is sold out every month. It's impossible to spend the credit. I'm just waiting for something to actually be available to buy so I can use up my last credit and cancel my membership.

Date of experience: January 5, 2025
Nevada
1 review
0 helpful votes
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Review
April 12, 2025

I love the products that have bought and worn over the last 2-3 years the product last along time, durable materials very comfortable.
I Do Not Like the Membership monthly fee. I think it is a Huge Rip Off it charged me for a month once in between the time frame of the fee subscription to be deducted from my card. I was not able to place a skip payment. I called the company to cancel the subscription and membership.
The person still kept trying to upsell me. 3-4 times or more
I continuous repeat I Just Want To Cancel I Don't Want any More Money taken from me.

Date of experience: April 2, 2025
California
2 reviews
0 helpful votes
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Great selection
April 12, 2025

I love the many choices that Fabletics has with great colors.
Shipments arrive very quickly and customer service is always very friendly and professional.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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This used to be my Favorite place to come for cute inspiring workout clothes. The best squat power hold leggings. You don't do capris anymore? Almost no leggings have pockets. The selection is garbage sorry. I don't see Kate Hudson anywhere in here and it showsssss. It's become garbage around here. Ewwwwwwww

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
Follow Rebecca S.
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I have enjoyed the clothing I have purchased. I have not enjoyed the membership that either requires a purchase, a member credit, or you must "skip" that month. The first month I skipped, it didn't really "skip". I was charged my member credit. What happened was when you hit the first "skip" button, you are taken to another screen that has a Second "are you sure? Skip", but you have to scroll down to see this. This feels deliberate to cause you to think you have skipped, but really haven't. This is too much of a hassle to make it worthwhile. The date window to skip that month is also short. There are only a few days each month before you are charged where the "skip" button is available.

Date of experience: April 2, 2025