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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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I've tried to cancel my membership but the website makes it uber hard to cancel. Aside from that the website, is too clunky and slow, does not give an easy end user experience.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Loved the products. Didn't love the VIP membership they enrolled me in for $60 a month. They snuck that in without me seeing it. I definitely wouldn't subscribe to a plan for clothes.

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Great Gear!
April 12, 2025

Ordering was a great and easy experience! I have bought these shorts before and they fit great and have great stretch!

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Quality items, great value!
April 12, 2025

The VIP membership is a great deal with a lot of value and perks. The quality is excellent in both women's and men's clothing and accessories.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Love Fabletics
April 12, 2025

I have been a VIP for several years. I always get great quality items which last through some rough and tough wear. I will continue to purchase and recommend.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Hidden fees
April 12, 2025

While the clothing appears to be offered at a great value, the hidden monthly membership fee significantly undermines affordability. This lack of transparency feels deceptive, and I will not be making future purchases.

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Great quality
April 12, 2025

Love these leggings! Sturdy and good looking. Great quality. Nice customer service people too!

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
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Product great
April 12, 2025

The product is great.
Customer service is amazing.
The hidden VIP charges during the first order horrible. I was shocked to have a charge on my card for VIP services. It was not made clear during the first order you were mandated to become a VIP. This needs to be clearer

Date of experience: February 10, 2025
Wisconsin
1 review
0 helpful votes
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Limited sizes
April 12, 2025

When trying to find items to spend credits on the bundle deals often don't have the sizes desired. The using of the credits for items i could get for less than the amount I paid for the credit seems like a waste

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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I LOVE THE PRODUCTS but there really isn't a benefit for being a member. You get charged 69.95 every month and most things are ALWAYS on sale for a better price than being a member. I have been a member for a long time. It's just really disheartening because there actually used to be a benefit to being a VIP. Now the only benefit is sometimes getting an early release of some new Kardashian line that I really don't have interest in. I would love to stay a member but I'm definitely thinking it is not worth it any more and unless things change... I might just have to cancel that membership.
It is absolutely insulting to pay 69.95 every month and then have all of the outfits be on sale all the time for like half off. You're then taking your member credit and spending it on an outfit that is now 39.95 and literally throwing away the other $30 that you spent on your credit.

I just feel like they could do A LOT better for their members of the VIP club.

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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Love the fit
April 12, 2025

Some of the fabrics used for the powerhold do not grip they constantly slide and I do not care for the shiny silk feel prefer the cotton feel.

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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Not for me
April 12, 2025

The yoga pants are so tight and not made for older women

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Too much work
April 12, 2025

I like the clothes, but the whole VIP membership thing things like a scam. Everything is overpriced, so that you have to get a membership. I will just give my business to a place that uses regular pricing.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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My favorite workout clothing brand
April 12, 2025

Great quality and best fits! Fabletics is my favorite workout clothing brand

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Great Price and Fabulous Quality
April 12, 2025

I am super happy with all of my purchases from Fabletics. Everything I bought is fantastic and fits perfect! The quality is amazing and the colors and prints so beautiful.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Leggings were the perfect size and came super quick! You can't beat their prices and their quality is *chefs kiss*.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Great fit
April 12, 2025

The shopping experience was great and the clothes fit perfectly, true to size.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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Return not allowed
April 12, 2025

Tried more than 10 times to return a pair of shorts within the return period and the site would never let me return them. I am out $20

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Great products. Nightmare service
April 12, 2025

I bought many products from Fabletics. A short that I loved came defective with a cut in the fabric. Fabletics could not replace the same product, and I had to buy another one that I did not like. They do not have all the products that are offered on the website, sizes are always missing. Customer service at the shop stinks and on top the prizes policies are a nightmare. Customer service to return is decent. On top of everything, every time you buy something on the web, they charge you a membership fee which I never accepted. In both cases they returned to me that unrequested membership. Buy Fabletics at your risk.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Fabletics!
April 12, 2025

I enjoy Fabletics and the quality of their clothing and how easy it is to shop and return/exchange items.

Date of experience: April 2, 2025