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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I think the styles are cute. The quality is good. You guys just never have long in stock. I also like the various colors.
Lately the clothes I've tried in the store or online have not fit me well - thick, tight waistbands that are high.
Hello Virginia,
We're sorry to hear that the recent styles haven't been a good fit for you, especially with the thick, tight, and high waistbands. We understand how important it is to feel comfortable and confident in your items, and we appreciate your feedback. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
Most items were out of stock in my size. I waited weeks to see if they would restock so I could use my credit. After no restock I finally just picked an item I did not care for so I could use up my credit and close my account. Was charged a tariff fee BEFORE any tariff orders had taken into place.
Hello Yoselyn,
We're sincerely sorry for the frustration of limited stock in your size and the wait you experienced trying to use your credit. We understand how disappointing it must have been to settle for something you didn't want just to use it. We also hear your concerns about being charged a tariff fee, and we take matters like this seriously. We're here to help address your concerns as quickly as possible, so we'll send you a private message now.
Best,
Allison
Good always feels good going to the store but shopping online is just as good. That all she wrote what is this
I like the clothes just don't like the fact that you need to sign up and commit to spending a certain amount of money to buy your product. I didn't realize I had signed up and had someone cancel my membership when I called so now I can't buy your products unless I want to pay a ridiculous amount of money and your product is not worth the full price.
Hello Wayne,
We're sorry the VIP membership commitment was unexpected and made it difficult to purchase products without paying higher prices. We understand how frustrating it is to feel locked into spending requirements, especially when the value doesn't feel aligned with the full price. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Very functional, durable, and flattering! I love everything about the membership except for the recent price increase.
The leggings go not hold up to wearing. They will start to rip and bunch up. Products shrink if you dry them and the stitching will start to come undone.
Hello Victoria,
We're sincerely sorry that your leggings didn't hold up as expected. It's frustrating when items start to rip, bunch, shrink, or have stitching issues, especially with regular wear. We appreciate you bringing this to our attention. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
Every time I visit athletic store I receive good customer service. I value the time spent with the customers and tailoring to the customer's needs and wants. Everyone is always eager and willing to help
I absolutely love my Fabs, the material is so soft and comfortable. They don't roll down when wearing or working out. I just wish you didn't have to be a member to receive the deals, very expensive otherwise and I would love to have more leggings.
Quality for the fleeces leggings has gone down. Also whats up with the logo at the back and visible for all to see? It looks tacky. The pants are expensive but they dont feel it.
Hello Lady,
Thank you so much for taking the time to share your honest feedback with us. We truly appreciate it, and we're so sorry to hear that your recent experience didn't live up to the high standards you rightfully expect from us. It's incredibly important to us that every piece in our collection not only looks great but also feels luxurious and performs beautifully, especially our fleece leggings, which are meant to be a cozy, high-quality staple. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Quality of scrubs and customer service inefficient and could not be bothered to listen to me or offer a solution.
Hello Yadira,
We're truly sorry to hear that the quality of the scrubs didn't meet your expectations and that your experience with our Member Services Team felt unhelpful. It's important to us that every customer feels heard and supported, and we regret that we fell short in addressing your concerns and finding a solution. We will send you a private message right away to address this promptly.
Best,
Allison
The jumpsuit I ordered is simply amazing the fit is spot on and the comfort of material is amazing along with the purchase price not to mention the frequent compliments I receive when I wear it great buy
I feel it's always very easy to order and find the best scrubs but last time I ordered scrubs measurements were quite different than my last scrubs I ordered,,, Felt like tops are made a bit bigger and pants are made a bit smaller… and the first pair of scrubs that I ordered fit just perfect and they still do but the new two pairs that I ordered are very tight on pants and loose on tops and the 4 pairs I have are same size, I don't know if new scrubs are being made different than they used to be made, I still feel material is great and love Fabletics but it's hard to perfect fitting like it used to fit before… and my weight it's the same as well
Thank you
Hello Valeria,
We're sorry the fit of your recent scrub order didn't match your previous ones and caused some frustration with the pants feeling tight and the tops looser. We understand how important consistent sizing is, especially when your weight hasn't changed and you rely on pieces that fit just right. It's good to hear you still appreciate the material quality, and your feedback about fit consistency is valuable. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.
Best,
Zeth
Had to return most of clothes because they didn't fit. Style also not for me. Return and subscription also not for me.
Hello Susan,
Thank you for sharing your experience. We're truly sorry to hear that the fit and style of the products didn't meet your expectations and that the return and membership process was frustrating for you. We understand how important it is to find items that feel right and fit well, and we regret that we fell short this time. We're here to help address your concern as quickly as possible, so we'll send you a private message now.
Best,
Allison
I was very satisfied with what I ordered from my wife! The sizing was right on, and the order was received in a timely fashion.
I have bought many clothing items from Fabletics and the quality of the clothing is great. The pricing is horrible. VIP is a horrible way to lock people in and hoping for a sale to get better priced clothing. It's a very big turnoff especially since everyone is deciding to wear gym shark. If Fabletics fixes it's pricing id buy more but until then id rather gym shark.
Hello Shawn,
We're sorry the pricing and VIP membership have been a turnoff, even though you've had a positive experience with the quality. We understand how frustrating it is to feel locked into a membership just to access better prices, especially when other brands offer more straightforward value. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I am satisfied with Fabletic merchandise, scrubs has great fabric and it fits just right. I love it sizes comes with petite, regular, tall, or big size.
I love the product, starting with the quality of the fabric and the way it fits the body, definitely better than other brands.
I didn't subscribe but I continue to get charged. Can someone please help me with this? I've tried everything to get this taken care of with no luck. I cancelled april10,2025
Hello Vivian,
We're truly sorry to hear about the ongoing charges despite your cancelation. We understand how frustrating this must be, especially after your efforts to resolve it on your own. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison
The title sums it up. VIP pricing is terrific. The fit and fabrics are great. I started out buying a couple of pairs of scrub pants and now own several pairs of joggers, other pants and a shirt.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Markeeta,
Thank you for sharing your positive thoughts about our styles, quality, and color options. We're glad to hear you like what we offer! We also understand how frustrating it can be when the longer lengths you want aren't available. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison