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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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WRONG SIZE
May 11, 2025

They sen the wrong size and wanted me to pay for shipping. I donated the items because I did not want to pay for their mistake

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Bet,

Thank you for sharing your experience, and we're truly sorry for the inconvenience of receiving the wrong size and the added frustration of being asked to cover the return shipping costs. We understand how disappointing and unfair this situation feels, and it's certainly not the level of service we aim to provide. We will send you a private message right away to address this promptly.

Best,
Allison

California
1 review
0 helpful votes
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Quality Materials
May 11, 2025

I'm always cold and these clothes are comfortable and warm and lightweight. Love the texture on my skin

Date of experience: May 1, 2025
Illinois
1 review
0 helpful votes
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Love the Leggings!
May 11, 2025

I live in Fabletics Oasis leggings. I wish there were more 9" shorts available, but I think that's the only thing I'd change. I also love that they're transparent about how tariffs affect their prices. People need to understand how that actually works.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Love amooooo sis productos y por eso tengo más de 3 años con la membresía además que me llega rápido

Date of experience: May 1, 2025
Florida
1 review
0 helpful votes
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Fabletics is the best!
May 11, 2025

All items were as expected. Great quality, premium fabrics! Shipment took a little longer than I expected

Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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I purchased for my daughter, who is about to start Vanderbilt in August, several different pieces from the sports bras, tank bras, jackets like the Lululemon align jackets, pet me tops and bottoms, the "V" waisted flare leggings to the off the shoulder everyday Terry sweatshirt tops. She is a huge Lululemon fan and now we absolutely love Fabletics Brand, plus we can buy so many more pieces for the amount of money we were spending on Lululemon. Fabletics brand is holding up very well after several washes and the quality is amazing. Fabletics quality feels just amazing as our Lululemon items and actually is a higher quality than our Carbon 38. Get out and try the VIP membership to Fabletics, you can cancel anytime, and you can skip a month. You will be gald you tried it. We highly encourage you to become a VIP member and enjoy those discounts. Returns were super easy for a couple of items we decided were not the right color for us, and everyone was super nice and helpful. You have nothing to fear.

Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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Oh my, so when I become a VIP member a few months ago after seeing the ad on Facebook, and was able to get some amazing pieces of athletic wear at a fraction of the cost of Lululemon, I thought, well if I don't like it, then I can send it back. When I tried on my new items, I absolutely fell in LOVE with the Fabletics Brand. Something I was not expecting to happen, plus I have some new and different things that looked beyond cool. If you are on the fence, absolutely go and purchase those things you think you would like to try. Their off the sholder everyday terry shirts are some of my personal favorites. I also love their flare leggings with the "V" waist. Fabletics brand is the same high quality brand like Lululemon, but at a fraction of the cost, especially if you become the VIP member and get the VIP purchases discount. I am so glad both me and my teen decided to try this brand. Now we just need a longer weekend to wear all of our items. My daughter will be going off to college in the fall and we are stocking up on her wardrobe with Fabletics!

Date of experience: May 1, 2025
Virginia
3 reviews
4 helpful votes
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It's so so
May 11, 2025

Quality is OK, I can pay $10-15, more and get a better quality and style with other big brands. It's the same thing over and over again, there are so many leggings and same looking tops I need,

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Lana,

Thank you for sharing your honest feedback. We understand that when it comes to quality and style, you want to feel you're getting the best value for your money. We regret that our selections feel repetitive and that you're seeing similar styles without enough variety. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

California
1 review
0 helpful votes
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Love these joggers!
May 11, 2025

These joggers are very comfortable, and I love that they have pockets on both sides! I also enjoyed that the ordering process was simple and easy.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Short and Sweet
May 11, 2025

Love my new shorts. The fit and feel are the best I've worn. I'm very happy with my purchase. They are easy to wash too.

Date of experience: May 1, 2025
Oklahoma
1 review
0 helpful votes
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Love the pants
May 11, 2025

I love my leopard work out leggings but the zipper bra broke. The zipper got stuck at the top and then pulled off easily when I was trying to pull it down.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Ginnifer,

Thank you so much for reaching out, and we're truly sorry to hear about the issue with your zipper bra. We're glad you love your workout leggings. It's always great to know when a product hits the mark, but we regret that your experience with the matching bra didn't hold up to the same standard. We will send you a private message right away to address this promptly.

Best,
Allison

Texas
1 review
0 helpful votes
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FABLETICS is AMAZING
May 11, 2025

I absolutely love all of my FABLETICS. Everything that I have purchased for myself, and my family has been outstanding quality and looked great. I own about everything that I can from FABLETICS and I look forward to all of the new roll outs and new items. Great company, great salespeople in the stores, and very easy to use website for ordering. Keep up the AMAZING job!

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Trash place don't recommend
May 11, 2025

Very horrible they sent me used old clothes after paying my monthly suscripción that have not replaced my order after a month. Fabletic Trashy place 👎🏻

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Beatriz,

We're sorry you received items that appeared used and that your paid membership was followed by a month-long wait without a replacement. We understand how upsetting and unacceptable this is, especially when you're trusting a brand to deliver new, quality items on time. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Iowa
1 review
0 helpful votes
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Great Gear and Customer Service
May 11, 2025

I find my Fabletics workout gear to be the ones I am always reaching for in my closet. As a runner, fit and function are equally important. The leggings, shorts, quarterzips, and base layers last really well -- I have some that are 10 years old that I still wear regularly with very little signs of use -- and the fabric is amazing! If I do have a piece that I've ordered that I want to return, I do so in store. The Fabletics staff are super helpful and it is the easiest return experience I've ever had. Prices are great for VIP members and it's still easy to skip a month in the subscription if I'm not in the market for new gear. I even bought a Fabletics dress for myself for Easter this year!

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Great quality of cloths
May 11, 2025

I'm thoroughly impressed with the quality of Fabletics clothing! The fabrics feel soft yet durable, and the fit is consistently flattering and true to size. Whether it's leggings, tops, or jackets, everything I've purchased has held up well over multiple washes without fading or losing shape. The attention to detail — from the stitching to the stretch and breathability — really stands out. I also love the stylish designs, which transition seamlessly from workouts to casual wear. Overall, Fabletics offers amazing value for the price, and I'll definitely be a repeat customer.

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
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Canceled Subscription
May 11, 2025

Fabletics got too expensive for the quality and choices of styles. And the company added a tariff charge before the tariffs were in place and the goods ordered were already in stock, so I found that to be extremely rude. Perhaps they should have made more of a statement against the current administration and not just price gauge their customer.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Carole,

Thank you for taking the time to share your honest feedback. We're truly sorry to hear that you felt the value of your membership no longer matched the pricing and style offerings. We also understand your frustration around the added tariff surcharge, especially when it feels disconnected from the timing of your purchase. We're here to help address your concerns as quickly as possible, so we'll send you a private message now.

Best,
Allison

New York
1 review
0 helpful votes
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Plus Size Options
May 11, 2025

Very pleased with my new experience with Fabletics. The quality is superb and I love the fact that you have plus size clothing with many styles.

Date of experience: May 1, 2025
Minnesota
1 review
0 helpful votes
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Made an order, then a month later I start getting monthly charges. I may have missed the small print... but if I did, it was hidden pretty well.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Anthony,

We're sorry you were surprised by the subscription charges and that the terms didn't feel clearly presented at the time of your order. We understand how frustrating it is to feel caught off guard by recurring fees, especially when the details weren't easy to see. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Arizona
1 review
0 helpful votes
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Fabulous ~Fabletics
May 11, 2025

For the most part I'm very happy with all my purchases at Fabletics, however lately sime of the items have a weird fit and have odd placement of seams and the like. I'm absolutely obsessed with the discontinued bathing suit bottoms, but they no longer have them available.

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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All I wanted to buy is scrubs and your inventory for VIP first time buyer is zero. Not worth it to becoming a member if I have zero to buy.

Fabletics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Whitney S. Fabletics Rep
10 months ago

Hello Natanael,

Thank you for writing us a review. We're really sorry to hear that you weren't able to find any available items as a first-time VIP member. That's incredibly frustrating, and we understand how disappointing it is to sign up with excitement only to find nothing in stock that you're looking for. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. Our Member Services Team will reach out to you right away to assist you further with your concerns.

Best,
Chad