Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FabKids

FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
How would you rate FabKids?
grey stargrey stargrey stargrey stargrey star

FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Claire V.
Unfollow Claire V.
Share Review
Report Review

Package
January 10, 2023

I still have yet to receive my package and it is past the date it said it would be here

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Claire,

It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

New York
2 reviews
0 helpful votes
Follow Kathy V.
Unfollow Kathy V.
Share Review
Report Review

Terrible Rough Fabric!
January 10, 2023

I ordered 2 different Toddler Size 3T shirts & was sent 2 of the same shirts. They run very small & the fabric feels cheap. Would not consider letting my grandson wear it!

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Kathleen,

We regretfully note that we have received your comments regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

New Jersey
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Share Review
Report Review

Shoes for my Niece
January 10, 2023

I ordered some unicorn sneakers with light up soles for my 5 yr old niece hoping they would arrive in time for Christmas. Not only did they arrive early, but they were great quality sneakers. She LOVED them. This was my first time ordering from FabKids so I didn't know what to expect. I was pleasantly surprised. I definitely recommend buying from them.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Brian,

We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you and your little one! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Florida
1 review
0 helpful votes
Follow Diana O.
Unfollow Diana O.
Share Review
Report Review

My daughter Loves loves loves it.
January 9, 2023

Excellent easy to exchange my items to. I just love it.

Date of experience: January 9, 2023
Texas
1 review
0 helpful votes
Follow Raquel B.
Unfollow Raquel B.
Share Review
Report Review

Love the site choices
January 9, 2023

It was fairly easy to find and select the shoes I wanted. Not a fan of the membership fee but I know I'll be back to use my credits.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Raquel,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Ohio
1 review
0 helpful votes
Follow Kimmie A.
Unfollow Kimmie A.
Share Review
Report Review

Cute boots
January 9, 2023

Got my niece and nephew a pair of cute boots for their birthdays.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Kimmie,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
Follow Debra R.
Unfollow Debra R.
Share Review
Report Review

Selection is great; especially for a tall 4 year old. However the monthly subscription price is very off putting…

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Debra,

It is with great regret that we received your feedback regarding our VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

California
1 review
0 helpful votes
Follow Lisa E.
Unfollow Lisa E.
Share Review
Report Review

Exceptional
January 9, 2023

They always get it right! All the clothes are well made and always look great.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Melanie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

California
1 review
0 helpful votes
Follow D B.
Unfollow D B.
Share Review
Report Review

Absolutely stunning!
January 9, 2023

I will wait I was nervous buying shoes online. Was I ever wrong to be! I bought four pairs of shoes, and one outfit. The sneakers are great and my daughter loves that they light up purple. Quality is a-plus! She never takes off her boots either. All in all I will be returning when I find new styles she wants.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Danielle,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Virginia
1 review
0 helpful votes
Follow Swan T.
Unfollow Swan T.
Share Review
Report Review

I love the shoes
January 9, 2023

My children love their shoes and the package came quicker than expected. I'll be ordering again soon.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Naquasia,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Illinois
2 reviews
0 helpful votes
Follow Amy Y.
Unfollow Amy Y.
Share Review
Report Review

Thanks to FabKids, I've been able to keep my grandson in unique, comfortable, durable, and affordable dinosaur clothes AND shoes! I do wish they had a little more for boys considering how much there is for girls, but that seem to be a problem everywhere.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Amy,

We appreciate the feedback you shared regarding the options we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Pennsylvania
1 review
0 helpful votes
Follow Marcia B.
Unfollow Marcia B.
Share Review
Report Review

Sweet shoe hookups
January 9, 2023

Painless, prompt service and picture perfect product.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Marcia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Pennsylvania
2 reviews
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Cute Boots
January 9, 2023

Ordered pink duck boots for granddaughter. They are so cute and she loves them. Boots arrived very quickly. Great experience.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Linda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Maryland
1 review
0 helpful votes
Follow Samantha U.
Unfollow Samantha U.
Share Review
Report Review

Bad quality
January 9, 2023

I received the correct product and it came pretty qui kly. The service from the company was just fine. However, the quality of these sandles is terrible! They rub my child's feet everywhere and the rubber holds the shape that it came in the box. If your shoe was squashed in the box it will remain that way.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Samantha,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Arizona
1 review
0 helpful votes
Follow Lois X.
Unfollow Lois X.
Share Review
Report Review

Fab Kid baby
January 9, 2023

It was easy and adorable.love the outfits, it was easy to match what I was looking for

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Lois,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Texas
3 reviews
0 helpful votes
Follow SHERRY V.
Unfollow SHERRY V.
Share Review
Report Review

My cute boots
January 9, 2023

I love my cute boots. I am blessed to have small feet and wear little girl shoes.

Date of experience: January 9, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Kelsey,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
Follow Shannen K.
Unfollow Shannen K.
Share Review
Report Review

Awesome buy!
January 9, 2023

My 6yr nephew absolutely loves them! Size is accurate and easy to put on! Lights are bright n vibrant! So cute!

Date of experience: January 8, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Shannen,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Utah
1 review
0 helpful votes
Follow Jenessa C.
Unfollow Jenessa C.
Share Review
Report Review

One pair broken already
January 9, 2023

I loved the prices. I got a pair of shoes for both my boys for Christmas. My younger boys shoes light up and he loves them. My older boys shoe already broke. The zipper no longer works so we are bummed about that because he loved them.

Date of experience: January 8, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Miles,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Tennessee
1 review
0 helpful votes
Follow Devita X.
Unfollow Devita X.
Share Review
Report Review

Excellent
January 9, 2023

They came into for Christmas and They fit perfectly.

Date of experience: January 8, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Devita,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

New Jersey
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Share Review
Report Review

Fashionable but a lil flimsy
January 9, 2023

Looks cute but not very durable. The material is very thin

Date of experience: January 8, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Jennifer,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz