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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I ordered some shoes and a few clothes 1 pair of the shoes has already fallen apart. The leather is peeling off of the shoes. My kids loved how they looked, however the quality is not great.
Hello Lacie,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered 3 pairs of shoes and never got them. I tried to email them but never heard back.
Hello Elisheva,
Thank you for writing a review regarding your purchase. We assure you that your concern will be handled strictly and seriously. Our company values each member and will do everything to keep them glad and content.
It appears on your account that order# 1261535388 was placed on 12/02/22 for 3 items. Once the order is completed online, there will be 1-2 business days of processing of the item(s) in the warehouse, we send a confirmation email within 24-48 hours. As soon as the item(s) is shipped out, we’ll send another email along with the tracking number so you may track it from time to time. You will receive your order within 6-14 business days once the item will be shipped out. Kindly check your spam or junk mail. You may also track it online by visiting the order history.
It shows on the tracking page that your order was delivered on 12-16-2022.
Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to help you personally with anything you need.
Best,
Lia
I ordered, it was shipped, it arrived, the girls liked their shoes, I am hapyy because they are happy. Thank You again
Hello Chase,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Great the items arrived before her birthday and that's all I needed!
Hello Marnie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My daughter loves her boots. Great quality and affordable.
Hello Jessica,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Awesome material and worth the buy! Comes in the mail super quick!
Hello Erika,
Thank you for the feedback We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Hello Lita,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
They keep trying to charge my card for orders that I am not purchasing
Hello Kim,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
This was a Christmas gift. It fit well and she loved it. It was made good.
Hello Cynthia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Easy to order. Outfit is cute. May be a little large and longer than desired.
Hello Carolee,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
What kid doesn't love opening a gift on Christmas morning and have it be clothes?! Well one of mine doesn't, the other is ok with it. After the initial moaning and groaning that we got them clothes, they loved the styles! They thought they were all fun designs. Thanks for having great styles on sale!
Hello Jilisa,
We're glad you enjoy our unique styles and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
My order comes quickly to my house and my girls get so excited. The shoes are awesome and very stylish.
Hello Teresa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
My grandson wears the litter up shoes everyday and everywhere
Hello Debra,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
While my kids love their light up shoes that's honestly the only great part of shoes and I don't foresee the tops of them lasting long as it's very thin. Expected more, but patterns were very cute.
Hello Kristyne,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
For first time order it was a very good experience. Only one Item was delayed a little.
Grand daughter seemed happy with the shoes and boots, that they picked out
Hello Debra,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything was perfect. All 6 pairs of shoes came in the right sizes and fit just right
Hello Marjorie,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I have ordered twice now for my granddaughter. I let her pick out the shoes she wanted then I ordered. Ordering was easy, the website was easy to nagivate and find what we wanted. First order shoes were way to bug so we put them up for later. Second order shoes fit amazing. She was happy so I was very happ.
Hello Alfreda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Overall great quality shoes and fast shipping. One pair of shoes had all the lights work and one pair only 1 shoe would light up.
Hello Kaylene,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I got each of my kids a new outfit and they both loved them! They fit as expected and have been washed a few times already no fraying or anything
Hello Shasta,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cherie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz