Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Still haven't received my order.πusually pretty quick delivery.not sure what the hold up is
Shipping was quick and I love the products I purchased they were true to what displayed on the website
Never had a negative experience with this company. Shoes are great quality for a low price. And packages arrive usually earlier than what they estimate.
I never got my order my order hasn't been shipped out yet it was supposed to be here yesterday
The shoes are high quality and great price! I will be ordering more shoes as the season goes on!
Order keeps getting delayed. I know the boots will be fine but i don't like that the order is delayed.
Amazing service the quality for the price is hugeβ¦
And came before time expect π
I received a pair on leggings instead of 2 pairs of kids boots then when I called to ask to have them send the correct order the agent was extremely hard to understand and was incredibly rude! I still haven't gotten my order π
JamΓ‘s comprarΓ© no mean llegado y fueron como 5 pares de botas
Been waiting on my shoes and still nothing πππππππππππππππ
I was sad to see how low quality these boots were. The picture did not represent the product very well. The positive is that I had a credit to use towards these.
Excellent job with customer service.
My request was met quickly and to my satisfaction
All the boots are true to fit. One pair was a lil bit tight around the arch area but over all quality is great. Came early than expected. My daughter love her shoes.
I noticed I bought a shoe that may not work out for my daughter and I immediately called not even a 2 minutes after and I was told the order was already being processed, I stated I just submitted, I was told they could only delete or cancel the entire order, which I did not want to do, because it could've taken a few days for the system to REFUND.
Then all I keep getting is messages
Sorry we are running late, SO ANNOYED
The shoes was a great quality loved the boots wish they had my size. I have to go buy my baby some more
My daughter loves these shoesβ¦they are very comfortable. Easy transaction, cheap and quick shipping. Thk u!
So glad I ordered from Fab Kids was easy to order, quick shipping, and great price as well as quality. Will definitely be ordering again soon
There was a pair of boots on their way to my house FedEx was delivering them but they won't leave the boots I don't know where the boots are I never got it
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!

