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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Daughter was excited
December 16, 2024

Shipping was fast secure and price was right! Wish they did older kids but other than that! I appreciate the quality for my 7 year old!

Date of experience: December 5, 2024
Maryland
1 review
0 helpful votes
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Me gustó mucho esa aplicación
December 16, 2024

Están muy bonitas era lo que esperaba y volvería comprar

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Quality
December 16, 2024

I am always pleased with your shoes. They had awesome quality and never disappoints me. Keep up the good work.

Date of experience: December 5, 2024
Wisconsin
2 reviews
0 helpful votes
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Great clothes, great service
December 16, 2024

I have purchaes shoes as well as clothes for my grandkids. The order was accurate and came quickly. Very satisfied so far.

Date of experience: December 5, 2024
Ohio
1 review
0 helpful votes
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Disappointed
December 16, 2024

Order was not received, no tracking available when I click link.

Date of experience: December 5, 2024
Alabama
1 review
0 helpful votes
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Love FABKIDS
December 16, 2024

I just got my grand daughter's pink shoes and they're adorable! So excited

Date of experience: December 5, 2024
Texas
2 reviews
0 helpful votes
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Best Kid's Shoes
December 16, 2024

The very best selection of fun and great quality kid's shoes. My daughter loves everything we get from here.

Date of experience: December 5, 2024
Michigan
1 review
0 helpful votes
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😒
December 16, 2024

I expected the boots to be more tight around the ankle. A little to loose.

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Very satisfied with my purchase
December 16, 2024

Super satisfying delivery & product.
Got a pair of boots for my 3 1/2 year old girl and she absolutely loves it and it's soft inside out. They seem to be comfortable not hurting her toes. Looking forward to buying more in future.

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Mostly happy but a bit annoyed
December 16, 2024

Most of my purchases have been for my two great nieces in New Mexico. Since I'm in Texas, having the clothes delivered to my sister (their grandmother, also in New Mexico about 3 miles from their house) is the smart and frugal thing to do. This last order took much more time than normal so the girls didn't get the two Christmas outfits (chosen for them to wear from Thanksgiving through Christmas) until several days later. Top that off with my account (my name is Billye Johnson) is now in my sister's name (Karen McCullough). See the account name below in this evaluation. Can we get everything taken care of before 2025?

Date of experience: December 5, 2024
Alabama
1 review
0 helpful votes
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Nothing fits
December 7, 2024

I followed the clothing size recommendations and everything is way too big! I take a loss to return so I' stuck with what I received. :(

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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Lovely
December 7, 2024

Love how cute the designs are on the kitty shoes and the boots are s perfect fit

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Late delivery!
December 6, 2024

Shoes still haven't arrived and customer service keeps saying I'm in my delivery time which is not right considering it states my date was the 22nd and I've still not had a update on my item! Very disappointed at this point

Date of experience: November 26, 2024
Alabama
1 review
0 helpful votes
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Boots
December 6, 2024

I still have not received my order! But the website it's pretty good. Just takes forever to get your package! It's been a month!

Date of experience: November 26, 2024
New Jersey
1 review
0 helpful votes
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Love it
December 6, 2024

My nieces will be happy on Christmas they are beautiful

Date of experience: November 26, 2024
Colorado
1 review
0 helpful votes
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Girls boots
December 5, 2024

Came in exactly as expected! Good quality and great style.

Date of experience: November 25, 2024
Georgia
1 review
0 helpful votes
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Always the prices are higher than any other website and the monthly credits will not be counted fully our 50$ credit is not even a worth of 10$ once they are deducted from the account

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
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Affordable kids boots.
December 5, 2024

I've ordered 6 pairs of boots for my Twin granddaughters. I was extremely excited to purchase them at an unbelievable price. It's gonna warm their heart and I know they'll love them as well. I can't wait for them to spend their Christmas with me and to open their gifts.

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
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The shoes came fast
December 5, 2024

I got three pair of shoes that my children love. They can fit them. The right size came in. Great shipping no problem. I will continue to be buy from fab kids.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Shoes
December 5, 2024

3 of the shoes I received were not what was advertised. None of the pictures showed a Velcro strap on them. However, the shoes I received did have a Velcro strap which actually makes the shoes ugly. Would have never ordered if the pictures advertised correctly.

Date of experience: November 24, 2024