Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was fast secure and price was right! Wish they did older kids but other than that! I appreciate the quality for my 7 year old!
Están muy bonitas era lo que esperaba y volvería comprar
I have purchaes shoes as well as clothes for my grandkids. The order was accurate and came quickly. Very satisfied so far.
I just got my grand daughter's pink shoes and they're adorable! So excited
The very best selection of fun and great quality kid's shoes. My daughter loves everything we get from here.
I expected the boots to be more tight around the ankle. A little to loose.
Super satisfying delivery & product.
Got a pair of boots for my 3 1/2 year old girl and she absolutely loves it and it's soft inside out. They seem to be comfortable not hurting her toes. Looking forward to buying more in future.
Most of my purchases have been for my two great nieces in New Mexico. Since I'm in Texas, having the clothes delivered to my sister (their grandmother, also in New Mexico about 3 miles from their house) is the smart and frugal thing to do. This last order took much more time than normal so the girls didn't get the two Christmas outfits (chosen for them to wear from Thanksgiving through Christmas) until several days later. Top that off with my account (my name is Billye Johnson) is now in my sister's name (Karen McCullough). See the account name below in this evaluation. Can we get everything taken care of before 2025?
I followed the clothing size recommendations and everything is way too big! I take a loss to return so I' stuck with what I received. :(
Love how cute the designs are on the kitty shoes and the boots are s perfect fit
Shoes still haven't arrived and customer service keeps saying I'm in my delivery time which is not right considering it states my date was the 22nd and I've still not had a update on my item! Very disappointed at this point
Always the prices are higher than any other website and the monthly credits will not be counted fully our 50$ credit is not even a worth of 10$ once they are deducted from the account
I've ordered 6 pairs of boots for my Twin granddaughters. I was extremely excited to purchase them at an unbelievable price. It's gonna warm their heart and I know they'll love them as well. I can't wait for them to spend their Christmas with me and to open their gifts.
I got three pair of shoes that my children love. They can fit them. The right size came in. Great shipping no problem. I will continue to be buy from fab kids.
3 of the shoes I received were not what was advertised. None of the pictures showed a Velcro strap on them. However, the shoes I received did have a Velcro strap which actually makes the shoes ugly. Would have never ordered if the pictures advertised correctly.
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!

