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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Good pants!
December 5, 2024

The pants for great and arrived quickly. The colors were nice, too!

Date of experience: November 24, 2024
Canada
1 review
0 helpful votes
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Don't recommend
December 4, 2024

My order hasn't showed up and the tracking information provided doesn't work. It keeps saying the tracking link has a typo. Chatted with customer service and they said the delivery date was November 22. Still no package. And apparently it's not coming with Canada Post.

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Quick delivery
December 4, 2024

Received items within days of ordering.
Items ordered were as expected

Date of experience: November 24, 2024
Alabama
1 review
0 helpful votes
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Very satisfied
December 4, 2024

The shipping was fast and the boots are nice. My girls love their boots.

Date of experience: November 23, 2024
Texas
1 review
0 helpful votes
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Nice
December 4, 2024

I'm just in love with the purchase I made was my first time buying and I will be back to buy again 😄😃 I love the look of the shows and quality.

Date of experience: November 23, 2024
Virginia
1 review
0 helpful votes
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Great
December 4, 2024

It was beautiful it was the first time will order again son

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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Didn't receive all my shoes!
December 4, 2024

Didn't receive All the shoes in my order was hoping maybe I would get them seperated but never did You

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
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Granddaughter gift
December 3, 2024

Gift for my granddaughter who absolutely loves them!

Date of experience: November 23, 2024
Georgia
1 review
0 helpful votes
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Scam
December 3, 2024

I ordered 12 pair of boots for my little girls and was sent a "BOX OF BIG OVERSIZED MENS GREEN SCRUBS"! I will not ever order from this site again! Being a single mother who doesn't receive child support or help with her kids who is a 'server' for a living gets a box of crap… Just crazy and very sad! To think you're ordering from an honest company for kids at a cheaper rate for struggling mothers like myself who try to make ends meet for her and hers is just mind boggling! Very disappointing and hurt, I could and would NEVER… BIG LET DOWN!

Date of experience: November 23, 2024
Alabama
1 review
0 helpful votes
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Great experience
December 3, 2024

I had no issues, he understood my problem and solved it quickly.

Date of experience: November 23, 2024
Indiana
1 review
0 helpful votes
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Absolutely amazing!
December 3, 2024

I am a mother of four beautiful girls and i absolutely love Fab Kids and I love VIP! My daughters are in love with everything I have ordered from here and I will continue being a customer! Thank you to Fab kids for the deals my daughters and I get on the clothing and shoes!

Date of experience: November 23, 2024
Kentucky
2 reviews
0 helpful votes
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Shipping
December 3, 2024

I love the site and all that came with it. The shoes are very cute, but not a big solution. I can't tell you about the quality of the shoes because I haven't received them yet.

Date of experience: November 23, 2024
Missouri
1 review
0 helpful votes
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Quality was good
December 3, 2024

The prices were so reasonable that I wasn't expecting much, I was very pleasantly surprised with how good the quality was. I will definitely order again!

Date of experience: November 23, 2024
Mexico
1 review
0 helpful votes
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Fast service,love the little boots
December 3, 2024

Great place. Great web site to shop for the toddlers. Lots of good deals.

Date of experience: November 23, 2024
New York
1 review
0 helpful votes
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Guam stainless steal necklace
December 3, 2024

It is what I expected. My fiance is from Guam and I know when he gets this gift for Christmas he is going to love it.

Date of experience: November 23, 2024
Kentucky
1 review
0 helpful votes
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I never got my order!
December 3, 2024

My order never came! They moved my delivery date 4 times a the day they said it came I never got it!

Date of experience: November 22, 2024
Texas
1 review
0 helpful votes
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5 stars
December 3, 2024

I always gets my package ahead of time and never have any issues with shipping or being delivered. Love the shoes always and have great prices

Date of experience: November 22, 2024
Washington
1 review
0 helpful votes
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Best deals
December 2, 2024

Great deals for kids cloths as they grow so fast, easy to manage website and generally very fast or atleast informative on shipping delays.

Date of experience: November 22, 2024
Canada
1 review
0 helpful votes
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Fast and efficient
December 2, 2024

My order arrived and was accurate, all items fits well and the cost was reasonable. Very happy with the quality as well

Date of experience: November 22, 2024
Connecticut
1 review
0 helpful votes
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Good experience. My grands look so cute in their outfits and shoes. Thank you!

Date of experience: November 22, 2024