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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Slow/Delayed Delivery
December 2, 2024

The purchase process was very easy and the shoes are cute. But my delivery has been delayed at least twice since my order was placed. I'm honestly not sure when my order will arrive.

Date of experience: November 22, 2024
Nebraska
1 review
0 helpful votes
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Terrible shipping
December 2, 2024

Ordered about 11/16. Shipping updates are trash and delivery dates keep changing. Good price terrible shipping time, I'm still waiting

Date of experience: November 22, 2024
Colorado
1 review
0 helpful votes
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Shoes
December 2, 2024

My date kept getting push back the it said it will be here today( Thursdays the 21) and it's not here

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
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Boots
December 1, 2024

The tall brown slouch boots. My daughter at first complained that it was tight on her pinky toe but after "breaking them in" the next day it was fine.

The furry black & grey boots are her fav

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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Size runs to bigs!
December 1, 2024

Runs to big I just follow the size chart to be sure. But something is not right. But measures

Date of experience: November 21, 2024
Grenada
1 review
0 helpful votes
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Prompt and great online service. I always order from Fab Kids for my non profit to give kids great quality shoes

Date of experience: November 20, 2024
Michigan
1 review
0 helpful votes
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Missing package and i still haven't received a replacement or a refund. I am very dissatisfied with my recent experience with this website.

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
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I would never recommend
November 30, 2024

I asked for help to return some products and they said it was okay that they would send my return label but they never sent it.

Date of experience: November 20, 2024
Texas
2 reviews
0 helpful votes
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Winter boots!
November 30, 2024

Absolutely love the 2 pairs of winter boots for my daughter and son! Both fit perfectly and are warm! Can't wait to use them in Colorado this Christmas.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Bad quality
November 30, 2024

All the shoes i got were very bad quality. The bottom is very slippery qnd could cause kids to fall and hurt them selves. Walmart shoes are better quality than this

Date of experience: November 20, 2024
Tennessee
1 review
0 helpful votes
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I LOVE FABKIDS
November 30, 2024

Have everything I need for my daughter and son... My daughter style she loves sparkles and pink items... they have it all down to the pink clothes and shoes boots and more

Date of experience: November 20, 2024
Missouri
1 review
0 helpful votes
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I've been a member for years and while I like the clothes, as do my grandchildren and their mom, it got tiresome having my account debited twice when I had skipped the month. The debit went through after the 5 day period which it hard to track.

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Excellent 👍
November 30, 2024

Simply the best kids love them 😍I would highly recommend this to my friends and family

Date of experience: November 20, 2024
Kentucky
1 review
0 helpful votes
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Great Buy!
November 30, 2024

I ordered two pairs of shoes for my daughter. The price was great and shipping was fast!

Date of experience: November 20, 2024
Missouri
1 review
0 helpful votes
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Shoes were damaged
November 30, 2024

My daughter has been very excited to get these shoes and she put them on and the sole was off. She's super disappointed she never even got a chance to wear them but 1 minute. Sadly im disappointed in the quality.

Date of experience: November 20, 2024
Missouri
1 review
0 helpful votes
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Great product!
November 30, 2024

Free shipping 2 pairs of shoes for $10! Good quality & true to size!

Date of experience: November 20, 2024
North Carolina
2 reviews
0 helpful votes
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Great shoes
November 30, 2024

Great to deal with. Little skeptical at first but got my shipment fast and shoes look really nice. Deff gonna love this site to order from.

Date of experience: November 20, 2024
Kansas
1 review
0 helpful votes
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Just as expected!
November 30, 2024

Package was delayed but I was notified via email of this so it wasn't a surprise. Ordered a 3 pack of joggers for my son and they fit perfectly! Functional drawstrings so what more could I need?

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Always happy
November 30, 2024

I have ordered from FabKids for a couple of years now. The quality of the clothes is excellent and I have never had a problem with anything. My granddaughter loves everything I get!

Date of experience: November 20, 2024
Pennsylvania
1 review
0 helpful votes
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No order and I need to review.
November 30, 2024

I have yet to receive my order. I have no idea but my experience so far has not been the greatest.

Date of experience: November 20, 2024