Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FabKids

FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
How would you rate FabKids?
grey stargrey stargrey stargrey stargrey star

FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Christine H.
Unfollow Christine H.
Share Review
Report Review

Good with the bad
November 30, 2024

I like the subscription idea of this. Having three kids it's nice to be able to have their shoes delivered monthly. The only issue that I had was that the monthly fee that I'm paying for seem to be more than the prices of the shoes and I only received one credit. If I'm paying a monthly subscription I believe that it should cover shipping and other fees. Seems like they're getting one over on me when I pay more than the shoes that I'm getting. When I use a credit I should not have to come out of pocket for any other cost but it didn't seem like that was the case. Every time I use a credit I still had charges to cover when I had already paid my monthly subscription fee. So I guess if you are okay with paying more than the value of the shoe then I would say the subscription is for you.

Date of experience: November 20, 2024
Illinois
1 review
0 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Share Review
Report Review

Good quality for cheap
November 30, 2024

Love the prices and the rush to get them here quality is excellent as well

Date of experience: November 20, 2024
Washington
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

Amazing
November 30, 2024

FabKids never disappoints! Their kids' clothing is both adorable and incredibly comfortable. My daughter loves wearing their outfits, and I love how durable and well-made they are. The designs are so cute and stylish, perfect for any occasion. Plus, the fabric stays soft and holds up beautifully after multiple washes. If you're looking for cute, comfy, and high-quality clothes for your little ones, FabKids is the way to go!"

Date of experience: November 20, 2024
Illinois
1 review
0 helpful votes
Follow Destiny J.
Unfollow Destiny J.
Share Review
Report Review

Shoes are perfect
November 30, 2024

The shoes arrived on time! Look so much better in person! I order my daughter 5 pair of boots and they look so cute!

Date of experience: November 20, 2024
Wisconsin
1 review
0 helpful votes
Follow Carley X.
Unfollow Carley X.
Share Review
Report Review

Pink shoes
November 30, 2024

Fast shipping will buy again really like the shoes

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
Follow Sherry K.
Unfollow Sherry K.
Share Review
Report Review

Delay
November 30, 2024

I'm still waiting on my order. It's been delayed twice

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
Follow Rachel S.
Unfollow Rachel S.
Share Review
Report Review

Still waiting
November 30, 2024

I have yet to receive my package. I ordered a few weeks ago.

Date of experience: November 20, 2024
Ohio
1 review
0 helpful votes
Follow Alicia G.
Unfollow Alicia G.
Share Review
Report Review

Boot
November 30, 2024

They was nice boots quality was great buy cute for the kids

Date of experience: November 20, 2024
Colorado
2 reviews
0 helpful votes
Follow Autumn O.
Unfollow Autumn O.
Share Review
Report Review

Sent 2 different shoes for my 5 year old. When I contacted customer service they wanted me to deliver the shoes to a return point that was over 50 miles from where I lived. Refused to compensate me in anyway

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
Follow L.
Unfollow L.
Share Review
Report Review

Estoy encantada con los zapatos
November 30, 2024

La entrega fue muy rapida mi pedido llego completo y antes de lo previsto

Date of experience: November 20, 2024
Oklahoma
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Share Review
Report Review

Still waiting
November 30, 2024

I have not received my order yet even though it stated it would be here by Nov 18

Date of experience: November 20, 2024
Kentucky
1 review
0 helpful votes
Follow Patricia E.
Unfollow Patricia E.
Share Review
Report Review

Boots for girls
November 30, 2024

The boots were adorable and my 6 and 4 yr. Old granddaughters loved them.

Date of experience: November 20, 2024
Kentucky
1 review
0 helpful votes
Follow Annie R.
Unfollow Annie R.
Share Review
Report Review

Love love love
November 30, 2024

Bought three pair for literally nothing for my daughter they are amazing quality and super cute

Date of experience: November 20, 2024
Arkansas
1 review
0 helpful votes
Follow TyTy D.
Unfollow TyTy D.
Share Review
Report Review

Extremely long shipping
November 30, 2024

I ordered these boots on November 8 & I still haven't received them. They expect me to pay for such a pricey subscription and have to wait this long. The only reason it got 2 stars is because my granny ordered my daughter's boots from here & the quality is very nice (hers took a long time also)

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
Follow Ann K.
Unfollow Ann K.
Share Review
Report Review

Great boots
November 30, 2024

I ordered 5 pair boots for Christmas gifts, the colors & quality look fantastic!

Date of experience: November 19, 2024
California
1 review
0 helpful votes
Follow Melissa C.
Unfollow Melissa C.
Share Review
Report Review

Wrong sizes
November 30, 2024

I received the wrong sizes to my items currently wait on my replacement

Date of experience: November 19, 2024
Illinois
1 review
0 helpful votes
Follow Ieasha Z.
Unfollow Ieasha Z.
Share Review
Report Review

Was not very satisfied.
November 30, 2024

I ordered my daughter three pair of shoes for her birthday and I needed them for a specific day. The delivery date was supposed to be for Saturday. I placed the order a week prior. At the end of the day the package came two weeks later. I was very disappointed and I understand things happen but the site and FedEx had two different dates, it kept changing later and later, it was a hot mess. Two years ago I paced an order and the same thing happened which is why two years later I tried to give it another shot. Sorry but never again.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review

Unique items/GR8 prices!
November 30, 2024

Love all of the uniqueness Fabkids carries—different than the mainstream stores-but not crazy?! My daughter loved her slouch boots and I know she'll love the rest at Christmas!

Date of experience: November 19, 2024
Virginia
1 review
0 helpful votes
Follow Breanna Q.
Unfollow Breanna Q.
Share Review
Report Review

I love the boots
November 30, 2024

The shoes for the children are amazing, good quality, great prices and very stylish!

Date of experience: November 19, 2024
Iowa
2 reviews
0 helpful votes
Follow Kim Q.
Unfollow Kim Q.
Share Review
Report Review

Great service
November 28, 2024

Fast and easy to talk to and very helpful live there sales"'

Date of experience: November 18, 2024