On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything was perfect thanks so much nice and thick
Upon receiving the shoes, they were wider than the picture showed, weren't as described, and were too big.
I ordered my daughter 3 pairs of shoes on November the 18th and they were supposed to be here by December 2 and they have yet to even be shipped!
Hackers.
Won't let you use a cash app or venmo card, make you use your bank card so they can hack you after make a purchase. Not me, bud!
Both my grandkids loved there shoe's i ordered them and there friends at school ask where they got them they wanted to gat some also.
So I ordered a couple 2T clothings for my toddler who is 20 months. The body fit looks great but her head doesn't fit. The clothes don't stretch enough for her head to fit through and I was very disappointed in that.
I've been using this service since 2021 and it never fails to produce quality clothes, shoes and all else. You can not go wrong with a fabkids fit!
Fast delivery, thanks. I was not expecting my purchases to get here that soon.
Mala porque no e recibido mi pedido y ya pasaron dos semanas
I ordered shoes, got an email stating there was a membership fee and I'm on a restricted income for my disabled children. I called customer service and they cancelled the order but I just received an email that I received a pair of shoes. I definitely do not have the shoes and will dispute any charges.
I have been waiting for a "shipped" order for over a week now and every time I call the agents just read the same paragraph from the script over and over again. They can't actually answer a single question.
My order has been "shipped" and "awaiting carrier pickup" for over a week. It's been shipped with FedEx, but they don't have it and FabKids customer service just keeps parroting the same crap "it's shipped. I can guarantee you'll receive it!" The first agent I talked to tried to convince me that the "estimated delivery date" (a week after the packages "ship"/label created date) was the day that FedEx was going to pick it up. And as a small business owner myself, I knew that was crap. But she said to call back on that day if I didn't get any updates- sure enough, no updates on that day.
Very, very disappointed as we were really excited to find an affordable place to buy shoes for our 5 constantly growing kids. But this just isn't it. Save yourself the stress and headache, don't have over $100+ go missing and get absolutely no resolve.
Good shoes durable soles don't look cheap definitely a deal I just wish members and non members were the same pricing
The clothes and shoes are great quality I love them.
The products are true to size and great quality. Kids love them!
I ordered my daughter 3 pairs of shoes and all of them fit perfectly! The shoes are super nice, and the quality of the shoes are is amazing. You can't go wrong for shoes for your kid with them only five dollars apiece!
Delivery date keeps changing. Still have not received package and no ETA.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members