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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My shoes never arrived. I have had a notification of "waiting for carrier to pick up" since a few days after I purchased (back in November) Terrible communication.
The selection for bigger kids is slim so it was becoming harder to spend credits. I let the credits build up, having no idea that credits expire and lost my hard-earned money. I canceled my membership a few months ago and only logged in to spend the credits I have left before they expire and suddenly I'm charged a member credit again! I did not subscribe!
Ordered 11/30. They have created a label but no shipment or shipment update. Hope to get these before Christmas
Shipping is horrible my package was scheduled to come Sunday December 8th it never came they changed the date to Monday December 9th it still didn't come and today is Tuesday December 10th my package is still not here i ordered the 28th of November
Love the selection of items available. My granddaughter is excited as she waits for her order to arrive!
FedEx never delivered my package it is still saying updated package.
Still haven't received order shipping is never updated properly in real time only days later
I loved the shoes & they fit great. They are really good for the price you pay for them if you a vip member
I placed an order on 11/30 but my order still showed as not being shipped as of last night.
My daughter loves her shoes! I would say true to size. And good quality for the price.
I have been waiting and waiting and waiting and still no order.
The ordering was smooth as ever. My grand daughter love the shoes picked out. I have yet to receive her order of them. However I knw she going love them.
Still haven't received my order yet I ordered 3 weeks ago
I ordered 10 days again nothing has shipped. These are Christmas gifts.
I seen the ad on FB, the price caught my attention. I clicked on the website, fell inlove with the Hot pink boots! I have twins, so overly happy the shoes are cute, comfortable, and affordable! Thanks! The boots really made my twins SMILE…….
FedEx sucks and fa kids suck been over two weeks still don't have my package
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members