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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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My son Loves his new joggers. I bought them in a set three and the set included one active jogger, one with cargo pockets, and one basic jogger. He loves them all they are super soft and they fit perfectly. My son is 8 and in a size medium.
I have been trying to cancel this for a while now and it never gets done. My daughter doesn't really wear the clothes anymore and I do not need the extra expense.
You have good products, but most of the time, the shipping and delivery means used do not meet customers expectations and experience. Most of the time, when I place an order, I never receive the items on time as indicated on the receipt. It would take weeks or months after the expected delivery date, or would get lost. Although there is a reimbursement or one can use the redeeming option to claim and re-order the items, the same items ordered are no longer available most of the time. Therefore, customers have to go by what is available on the website.
Customers want what they ordered for and at the expected delivery date in order to provide a better customer experience.
Every time I order from fab kids, I get my order fast and my kids be happy and satisfied. I love everything about fab kids! I got a girl and boy, I recommend to every one.
We have gotten a bunch of clothes and shoes and all has been fantastic quality!
I have purchased items from Fabkids for years. The styles are fun. Sometimes the sizing is a little off of the normal size chart and things run a little big. Not a huge deal since kids will grow into the clothing the next year. My Grandkids are growing up so, they have grown Fabkids. It has been nice buying on line and having the fun style options.
I know this isn't FabKid's fault but the package was delivered to the wrong address. Photo of delivery and everything. I have ordered so many times with zero issues but this is very frustrating.
Sent a whole order of wrong items. I had to send back and got like a $5 gift card and one of the items I ordered was no longer available.
I was sent 7 items completely different from what I ordered. I have to return the wrong items before they will release my actual order. The package can only be sent back via Fedex, nearest location is 20 minutes away. Plus one of my items is out of stock now so I wont be getting that one. But they gave me a $10 store credit, woohoo.
Items are delayed and have not yet arrived for me to rate. Hope they show up soon!
My great granddaughter loves the romper in red with white hearts. The red sweater and pink leggings are perfect to celebrate Valentine's day!
It was easy to find summer outfits! There are a lot of options available. Good price too
Too tight and bought them 1 size more that way she would be use them for a lo. Time and ahe couln't. It hurt her feet
You should be able to cancel online and not have to call someone. Also, got charged because I forgot to skip the month and finally ordered and it's taking forever to get my shipment.
I am very disappointed, I waited so long to buy this shoes for my daughter, when I finally did it I went through the website and not at Amazon and I never got a confirmation email or a confirmation number, and on top of that I had an extra charge 10 days later for 50 dólars, that was even more than my purchase prize.
The shoes were really nice but o ended paying like a 100 bucks for a 9year old pair of shoes. Very dissatisfied.
The shoes I ordered brought a big smile to my sweet great granddaughter. I was very pleased with the quality.
This is my second time placing an order with you guys, and I was given the wrong size shoe again annoying
Not a single time I wasn't deceive by Fabkids, clothes and shoes are true to size and worth the price.
Been waiting almost a month for a refund. Order delivered to wrong address company no help.
Great customer service experience was good everything got handle the right way
I ordered before Thanksgiving and still have not received. This was supposed to be part of Christmas gifts for my daughters and I'm afraid they will not come before Christmas
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members