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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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Love the quality and pricing. Usually receive orders fast
Great site, great prices. Flexible pricing & payment options. Cute stuff for all ages.
Hello Jesica,
Thank you for the kind words that you've said about FabKids. We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
The size I ordered was too small. It was simple to find the return spot. No need for repackaging and as long as I had the original barcode on shoes, it was fast. The shipment of new pair took a few days longer than anticipated but when they arrived my child was excited to wear them! All worth it!
Hello Raye,
We desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
That didn't last broke after wearing first time very disappointed and dissatisfied upsetting to me! I contacted you guys and got nothing to help me 😭😞
Hello Megan,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Each purchase I made was wonderful and I loved every shoe and outfit and will continue to enjoy the styles and fashion of FabKids.
Hello Rosalind,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
FabKids made it easy to order my grandson four pairs of shoes and four shirts I just had back surgery and this is the perfect way to shop with no worries
FabKids has wonderful customer service! Every time I have needed to call they have been efficient and kind.
Took money off my card twice and never refunded me money back just told me it was a mistake that would be resolved! But nothing has been solved! But the shoes fit great and very cute 🥰 but it was foul to take 45 twice and a week later very low!
Ok selection. Good prices only when on sale or clearance.
Ordering went smoothly.
The prices seem to change while looking at the item.
Not sure why that would happen.
I love ordering from here but what i don't like is u can't use your rewards with out buying other shoes.
Hello Camilla,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our reward system. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I ordered 5 pairs of shoes for my daughter. Two sneakers, two sandals, and one winter boots. We both love how they look and she loves how cozy they are on her feet. Thank you, Fabkids!
Hello Mindy,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have had good luck with the shoes, but the fit for most of the clothing is off. Most of the knit dresses and leggings are fine. I would consider them to be "fast fashion" aka average quality. The shoes are usually a good deal if you catch them on sale.
Beware of the automatic shopping credit. It is NOT a good deal for the consumer at all. You will have great difficulty finding anything that you feel benefits you (is really worth more than your automatic payment was). It is really a dangerous thing - because you eventually will forget to skip the month, so it's better to cancel as soon as possible and just re-join when it benefits you.
Hello Noelle,
We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Super excited at the cost and my daughter has liked all her shoes she's bought. I have told all my friends with kids and I would definitely recommend trying it out!💯👍
Hello Crystal,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The shoes were very slippery that caused my eldest to slip and fall at the school gym. My 2 kids doesn't wanna wear it anymore because of it.
Hello Kimberly,
We value the comments you made about the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The two pairs of shoes that my daughter got that she actually wore had holes within a week. I know they're cheap, but that's a little excessive. I doubt I'd order shoes from fab kids again.
Hello Sara,
We regretfully note that we received your feedback regarding our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Ordering was nice and easy. All items were as described. They were quick to be delivered in Canada.
Hello Karlee,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I've shopped here for almost 30 years but this time it's for my granddaughter. It's so fun to be back here after all of these years. Great clothes
And great prices.
Hello Lisa,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Don't get me wrong the clothes/ shoes are very cute. The shoes however hurt my daughter's feet meaning the quality is not that great. Prices are a little high- I had an issue in the past about my "reward points" I had a couple thousand. And I was 4 days past when I was supposed to use them and they were taken away…even though they were my points from previous orders. The person helping me did not help me at all and said I was not allowed to get them back. If a customer accrues points they should be able to use those points whenever they want, there should be no deadline. Doesn't really make sense.
Hello Sarah,
We are sorry to hear that you were not satisfied with the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The fabric on a pair of leggings was longer on one side. The shoes broke after just a few wears.
Hello Rachel,
We are sorry to hear that the item you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love shopping at children's place online! I have been shopping there for years!
Hello Sherri,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sheila,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary