FabFitFunReviews 4,325

This company is unethical and the way their website is set up seems illegal. Does not tell you a total at checkout. I made for certain I clicked one box and the next day I received an email that I was registered for annual and was being charged! When I went into complain they first made it seem like there was nothing they could do even though I was certain I didn't order an annual box. In the end they did cancel but it was ONLY after I stated it was fraud and I didn't authorize the charges. I looked up reviews just now on the better business bureau and saw similar reviews with some fake seeming 5 stars pushing the 1 star ones down —- I have ordered 2 boxes in the past and had no issues but after this I would never go to this site again. Buyer beware.

FFF actually helped me fix my issues with a fear of spending money on myself. Probably my best decision was to become a member. I love the products, I love your values, and I love getting surprises regularly! The people working in customer service are so lovely and helpful! Besides, discounts and special offers are very pleasant.
And if you're still hesitant about the membership, just go for it.

Made the mistake of signing up for an annual subscription because of an Amex offer. Offer included $200 of bonus merchandise to sign up which in all actuality was worth less than the $5 grab bags that I used to buy at Spencer's as a kid( a pineapple ice cube tray, a plastic beach bag, a plastic pitcher, a travel mug & a pair of thigh high acrylic socks). All of the "bonus items" went straight in to the trash can. Way too much packaging and not quality items. Unfortunately, since I signed up for an annual subscription I am stuck with three more boxes whether I want them or not. Wondering if Amex can do anything for me to get out of this.

I like to buy Fabfitfun giftcards for my Goddaughter at Christmas time so that she can receive fun boxes throughout the year...and she has loved all the excellent.high quality items she has received!

The customer service with this company is the best I've experienced while buying gifts online!

Shout out to Angel for being so kind and patient while helping me get the details of one particular giftcard sorted out!

Would definitely recommend!

I started up my subscription after about a 2 year break. I had built up so many products and needed the break. So I was excited to rejoin. The first box back I a little disappointed. I just got my customization products I picked. Nothing else. Packaging was not as nice as I remember. I contacted customer service. I was advised, there is less packaging, due to sustainability purpose. I can understand that. It just looks bare. Also I remember you use to get customization options and then additional products, which I really enjoyed, because it's like little surprises. Well I was told from customer service, after renewing they don't do that anymore. So I will only get what customization items I pick. I wouldn't have rejoined had I known things have changed like this. Not worth it in my opinion.

Recieved an email stating that my address needed more info. I contacted Lasership immediately with specific address directions and phone number, 3 days in a row. Each time I received an email saying that I would get a response within 48 hours. Day 5 I received"package returned to sender". This is the third time this has happened. I have asked FFF not to use this company. Though FFF is attempting to make it right, they will not send my returned box, and all of the customization items are no longer available. So frustrating! It completely changes thing for me because I can't get the items i chose.

I purchased several items from FFF "Black Friday Sale" to include in FFF "surprise box (purchased on Black Friday Sale) with a FFF annual subscription as an Xmas gift. After purchasing I got this notice: "Depending on your order type, it may take 1-4 weeks to process and ship out." I immediately called and said I ordered the items to give to my daughter with an annual subscription I purchased for her for Xmas so she would have something to open. Could they please expedite the shipping, as 4 weeks will be after Xmas. The rep was very nice, but he said there was nothing he could do and could not guarantee the items will be delivered before Xmas. I felt very mislead and I believe they were DECEPTIVE. In my opinion, everyone believes that a "Black Friday Sale" is a sale to purchase items for the holidays However, with FFF, items most likely will come after Xmas. I will not order from them again. I have been an annual subscriber for at least five years. This may be the last...