FabFitFunReviews 4,325

Every purchase or experience I've had with fabfitfun has been a positive one. Amazing pricing on great products! Love the variety and options. Would recommend to just about anyone.

Any time I have any issue, FFF staff go above and beyond to resolve things. I am amazed! I feel really valued as a customer.

Able to resolve problem. Only advice would be to let all of your call representatives know if the customer is using an American Express card the cvs # is the # on the front of the card not the back.

Troy was very knowledgeable, kind, professional, fun and thoughtful in answering my questions and soothing my frustration regarding receiving another FabFitFun box, without any customization. What I wish for is a calendar with all dates, customization dates, add-on dates, sale dates and etc.

Thank you for asking.

I love the products FabFitFun sends me but I stay because the customer service has been so excellent. It's a great experience.

Chimney was awesome! Exceeded my expectations! I needed help to customize my order and couldn't do it on my own. She took the time to help me and placed my order for me.

I had concerns regarding my order as well as the tracking information. Elle was able to quickly explain and rectify my issues.

He was one of the best service reps then I have talk to him he was patient he was kind he explained everything to me

Paid for a year when ordering first box because the info says " cancel at any time.". They don't mention that if you sign up for a year you must wait the year out before the cancellation goes into effect. Super sad face.

I received the wrong item in my box. I reached out via chat and offered to send back incorrect item for correct one. I was told I didn't need to but the correct item will be sent out. It was relatively quick and happy to have all the items I was looking forward to getting and appreciate the customer service!

I was charged for something I didn't order. Contacted customer service and they fixed it. Thank you FFF.

Hi have had this subscription for over a year and love it! Quality products every time, love the customization option, and it is just fun to get!

I was in the hospital, therefore I was not able to access my fab fit fun account. I missed my add on window. I emailed FFF and Eliza responded to me almost immediately and on top of that, she offered me a small bonus gift. I am very pleased with FFF customer service. You are awesome!

Payment issue resolved.
Answered questions, made changes as needed

Fine stop asking customers to review what happens and judging your employees on what happens

Great products and amazing customer service! Every time I think it's my favorite box, the next one seems to have more amazing products! Love this company!

I contacted fff for assistance on what I thought was a computer glitch. Turns out, it may have been an error on my side. Mary was quick to help with no judgement. Made me feel like a valued customer, not just a number in a queue. Thank you!