FabFitFunReviews 4,325

The customer service team is awesome. They work as a team and care enough to check and recheck each interaction, leaving no chance of failure. If the first person couldn't make you whole, I guarantee the next one will. I'm proud to be a FabFitFun customer, worry free, knowing they always have my back. Thanks

Very timely and helpful response to my problem! Appreciate the help very much. Love FabFitFun! It was a birthday gift and every time I receive a box it feels like my birthday all over again!

My experience with customer care is absolutely amazing my only concern has nothing to do with the service I was provided. I wish the fab fit fun would clearly State Whether an item is gluten-free or not. There are some people that have severe gluten allergies and it would be helpful to know without having to call every single time or dig deep online to figure out if a product is gluten-free.

Great products. First two boxes were great. 3rd one was ok. Just cant afford it.

I'm new to fabfitfun, so this was my first experience after my intro box. I couldn't customize my order. Joe was very helpful and even asked if I wanted further help after the first issue was resolved. Thanks for great customer service.

Not only do you get fabulous customer service... the products are great. Please stay consistent... highly recommend! And never a glitch in customizing the box... product information is clear... you get exactly what they promise...

I wanted to change the credit card on my account. Was advised not to do online so I will be calling later on today

I hit the wrong button and ordered a annual membership instead of the seasonal like I could afford. I left messages with both fit fab fun and my bank my bank did nothing but fit fab fun wrote me and made sure i wanted to switch back and when I said yes they had my money back that night

FabFitFun is so customer service orientated you feel like part of their family.
Their products are top notch, everything with my experience keeps me an annual member.

Excellent, knowledgeable, and understood my concerns. Took time with me versus rushing thru everything.

It was really good. Rey was patient and understanding.

I was not happy with one item I bought as it did not meet my expectations. I contacted FFF and they immediately resolved the issue without difficulty or frustration!

I really like to received My box! It's like a surprise!

Annual member it's the best! I can Choose some stuff and i really like it!

And your support service is really great! Thanks!

First shipment came with a broken speaker and a leaking bottle of setting spray that I paid extra for. I had ordered extra items and they were lost and was told after waiting 3 weeks it would be another 3 weeks. The items never even made it to shipping but they took my money.

Asked a question in chat and had a great transaction with my FFF team member! I've been a seasonal member for awhile and just upgraded in time for the Fall Box. I always see items I love and want but they are sold out by the time seasonal members get a crack at them- Not anymore! Super happy I took the plunge and upgraded- can't wait to customize! Thanks FFF for being so darn AWESOME!

I wanted to cancel my membership and it only took minutes. I may return to FabFitFun in the future due to the easy cancelation process.

Fabfitfun boxes are the highlight of my seasons. I look forward to each box and even if I am not thrilled with all the items, I always end up loving a couple which makes the whole thing worth it. The customer service is prompt, nice and they give exceptional service. Vivien in particular was wonderful.

I was heard and my problem with my Earth Harbor product leaking. Fabulous to hear a new item is being sent out to replace it.
Thank you so kindly.

How isn't every woman out there doing this or every man out there offering FFF as a gift for their wife, sister, mom, girlfriend or special women in their life. I mean you just can't beat the products, the prices and the excellent customer service. Every box is filled with ahhhhhhhmazing goodies! Love this! Just do it! No regrets!