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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.
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I love the products and the customization options. The website it great too. It's definitely worth the money in my opinion.
Hi Jackie! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Kevin was able to quickly and efficiently resolve my issue. There was no long wait time and he fixed it up on my first contact. Well done Kevin!
Hi Lisa! Thank you for this sweet review! We're happy that you were fully assisted and had a great experience with our customer care! Xo
I contacted customer service to let them know that my package was missing. Customer representative Elaine looked into my account and verified the incident. I was offered two solutions promptly and once I made the decision my issue was resolved right away. Thanks FabFitFun Customer Service, you never disappoint me and I have always been pleased by your service.
Hi Erika! We're happy that you had an amazing Customer Service experience with us. Thanks for your feedback and look forward to sharing more seasons with you! Xo
I've been an annual member for 6 years now.
I love everything about fff.
I look forward to my box like a great gift to myself and always manage to get some gifts for family and friends.
They have the best Customer Service, they care about us and do what it takes to fix and problem you may have.
Thanks fff fir many years of happiness
LA Fagioli
Wow! Thanks for being a long-time member, LA! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Cheers! Xo
The box is FUN and full of value. If there's something that's not for me I can use it for gifts! The add on and edit sales are also great.
Hi Christina! We're so thrilled to hear you're loving the items. Thanks for leaving us a review! Xo
Look forward to receiving each shipment and discovering new products.
Hi Bernice! We're so happy you're excited to receive your box every season. Thank you for your feedback and look forward to sharing more seasons with you! Xo
The winter box was fine. I got some cute things I liked, but the Sale experience has been a nightmare, with poor customer service nearly every stop of the way. I would not recommend this company unless you literally only intend to order the subscription box, and then never access their website again. I've gotten probably 50 different subscription boxes over the years, for myself and as gifts for others, and this has been by far the worst experience. Save yourself the money and headache.
Hi Amber! It is always a priority to provide a seamless experience to our members, and weāre sorry we fell short. A member of our team will send you an email shortly to make sure you're fully assisted!
I love bert packages in the mail. Most of the stuff I order are gifts for family. Great stuff.
Hi Jo! Thank you so much for your feedback! We look forward to many more seasons together! Xo
From the fun new products, to the excellent sales, to the amazing customer service, to the super fun forum of great people. FFF is so fun to be apart of and I love it!
Hi Cortney! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
I have enjoyed my boxes very much! So excited to get them every season. Some boxes are better than others in my opinion. Still love the experience.
Hi Christina! Thank you for taking the time to share your thoughts and feedback with us. We appreciate this review and look forward to many more seasons together! Xo
FFF has become my favourite subscription by far. Ive cancelled everything else because FFF is just better. The shipping is fast, the products are great quality and the selection is superior.
Hi Paulina! Thank you for this sweet review! We work hard to meet expectations like yours, and weāre happy to hear we hit the mark for you! Xo
I really enjoy having the opportunity to try new products and stocking up on my favorites with the edit sales.
Hi Krissi! We appreciate the kind words and awesome review! Xo
I have been happy with all the products I've received and the one time there was a missing item, customer service was extremely helpful.
Hi Jess! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
I love receiving these boxes. As an annual member, I can choose everything in my box and I love that. I love that I can get everything -almost- skin care or everything home decor if I feel like it. The product are always great so when I don't love everything but still want the box, these items make amazing gifts.
Hi Gwen! Thank you for taking the time out to leave a review! We work hard to meet expectations like yours, and weāre happy to hear we hit the mark for you! Xo
I love FFF. It lets me try stuff I normally wouldn't for a decent price. Most of everything is very nice.
Thank you for your review, Kali! We appreciate this review and look forward to many more seasons together! Xo
I have been with Fabfitfun since 2018. They have definitely come a long way. I really like being able to choose all my items. Of course, I also like getting the occasional mystery box. Surprises can be fun! If I have to deal with customer service they are always friendly and helpful. They listen to ideas and complaints. I'm a big fff fan!
Hi Jackie! Thank you for your feedback! We always want our members to be fully taken care of! Xo
I love getting my FabFitFun boxes, it's such a great treat for yourself. I have discovered some amazing products through my subscription, several are my new "Holy Grails" for skin and hair care.
Hi Stacy! Thank you for your rating! We are glad we were able to meet your satisfaction! Xo
Es una excelente subscripciĆ³n para probar diferente productos y bienestar.
Hi Elma! We are happy you're loving FFF! Xo
I love being an annual member for FabFitFun. I love the full customization that I get, so I can at least make sure I can avoid items that I know will not work for me. It gives me the ability to try items I would never be able to go out and just buy myself. There is always that 1 item that is well over the price of one box.
Hi Rachel! Thank you for taking the time to review! Xo
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Heidi! Thank you for the 5 stars! We are so happy to hear you are loving your membership! Xo