FabFitFunReviews 4,325

Really, you sent junk. Crap I wouldn't even give a person I don't like. So thanks for sending me $#*! I will never be able to use or give away. The trash is calling for the crap you sent. Oh, and you don't do returns. But you'd let me return it at a cost to me. Gee, thanks. You may as well bend me over and stick it to me. Wait, you did. You sent all the $#*! that no one wants to have or should ever need. I hate your business platform and I would never hire to guy I got. Congratulations he seems like a bot, you did good. Making sure each home is filled with your rejects when they don't have time to pick from anything worth while. Would never recommend or would never be a subscriber again. This is what happens when you do something nice for yourself. You are reminded moms can't do anything nice for themselves because you get crap.

I'm so tired of FFF. Their shipping and customer support is terrible. Packages never ship even after a tracking number is sent. (I've had this issue 4times in the past 18 months) Items purchased sometimes never ship at all. And customer support is slow to respond with help. Good luck getting you emailed answered! I emailed then 5 times, days apart, for help with no response. So then I tried live chat, and the Live chats isn't much better. For an annual member who pays for the entire year up front this is definitely not a positive experience. I'm stuck battling FFF for the products I've already paid for, and wasting my valuable time trying to get things shipped (or refunded when it's add ons that never ship)

I have been an annual member for a few years now and have had nothing but the best experiences with them. Any time I have had questions or needed help of any kind, they have been right on it and they are all super friendly. I have rarely had issues, but if there is one, they promptly resolve it. When you call you actually get to speak to a real person without a huge hassle and that's rare these days. Also, the value of what you get for what you pay is nothing short of amazing.

I bought items from the edit sale. They took over a month to reach me AFTER I received the shipping notice. One item was a candle in a glass holder. All the items were loose in the box. The only packing sat loosely on top. The candle had thin bubble wrap around it but was broken and glass shards coming off. The lotion I bought popped the lid due to all the movement in the box (during the month long shipping process?) and was leaking. I received a box of glass shards mixed with lotion. I emailed a request for help and didn't hear anything for 2 days. I emailed again and finally got an email response. She asked for a photo. I was so worried about the broken glass on my kitchen counter that I didn't take one so after a few days she asked said she would replace the candle and lotion. Lesson learned. Take a photo even if your hands have glass and lotion stuck to them! I still don't have the candle but I got the lotion and unfortunately they sent shower jel instead. This time I called and reached a person named Ileana who understood the problem quickly and is sending a replacement. I hope everything goes well. There is an add on sale right now and there were several things that I really wanted but won't order because they are breakable. Never again. Please check into your shipping facility, especially the packers. This could've been avoided.