FabFitFunReviews 4,325

I swore I had removed a couple of items from my add-on cart and apparently I didnt, so I was charged for them. I sent a message to support and this wonderful woman named Tanya was able to remove the items and give me a refund!

I received a fantastic Winter FabFitFun subscription box. There was such a variety of items to choose from as part if my subscription and I was able to "shop" for other items at a much reduced cost! I love the hair dryer. Some items I chose will be gifted during the Holidays - even though I would like to keep them all...

I had missed some dates due to illness, and I was so thankful that customer representative responded to me in a personal way, and got the issue resolved. I was very impressed because you're not often treated this way with any sort of company.

I received my winter box on 11-14 and to my surprise I had gotten a wrong product. I got the salt/pepper grinder instead of the Sherpa blanket. The rep tried to give me a $20 credit but I insisted I wanted the blanket, the one item I was excited about. She said she processed the correct item and it should ship in 5 days. We will see. If not I will be upset, Im an annual member so I can pick everything in my box..

I enjoy the seasonal boxes and sales. The only reason I gave 4 stars is it would be very helpful to have access to customer reviews for products that have been offered in the past so we have a better idea of what we might like in the sales.

I placed an order on 10/27/2022. It sat until I emailed fabfitfun on 11/6/2022 because absolutely nothing had happened. My order likely would have just sat forever, instead it shipped on 11/8/2022 and I received a response on 11/9/2022. This is shady.

I LOOK FORWARD TO THE BOX. I PAY A LOT. WISH THERE WAS MORE IN THE BOX THAT IS FOR WAIT I WANT OR NEED. STILL LOVE TO GET BOXES

Have been a FFF member since 2017 and have never had an issue. Very prompt, informative and helpful staff.

At first i was sad because the web site chat was not working but when i received an email from kenneth i was so happy rhat finnaly someone took my request

My questions were answered the first time. I don't like the policy but it is what it is.

No one even responded to me till after I cancelled my subscription. Shipping was horrible. I never did get my box. They said my address wasn't valid yet… that's my address so ‍
I will not recommend this to anyone and it's very disappointing

Was able to resolve the issue in a quick and efficient manner. Very professional.

I wanted to reopen my membership with FabFitFun but wasn't able to use PayPal.
It's not right for new members Have the option to use pay pal but it's not okay for people with account.

I love fff customer service is awsome but having a hard time with the restrictions of products to Canada and UK

I loved the boxes and have bought a lot of add-ons. However, I'm finding it is the same stuff over and over and even though I'm an annual member most of good the early access items are already sold out. New members will love it just as I did. My membership is due in December and I'm thinking I will drop out.

The best sub box out there. Excellent products. The prices are awesome.

I was missing an item from my order and I gave the associate all my info, the order info and the what the missing item was and FFF took care of the problem immediately.

Excellent service, good prices! I love this box! I have tried few others subscription boxes and this one is by far my favorite!

PLEASE STOP USING LASER SHIP. THEY HAVE A HORRIBLE RECORD ON DELIVERING PACKAGES. CHECK OUT THE COMMENTS ON THEIR FACEBOOK PAGES. MANY COMMENTS ABOUT ORDERS NOT SHOWING UP AND MULTIPLE RECORDS OF WORKERS STEALING PACKAGES!