FabFitFunReviews 4,325

My box was just meh. I was unimpressed with most of the products. The clutch was ok. To make matters worse, there was a candle missing. And to make it even more worse (is that even possible?) during the "edit sale", I'd checked a few items out and put one in my cart but ended up leaving it due to finding it elsewhere for a better price and quicker shipping. I NEVER checked out. Today I was send an email message thanking me for my purchase! WTF? I didn't make a purchase! I emailed back and was told that refunding me would be a one time courtesy... ok, I DIDN'T purchase the item to begin with! So, long story short, I cancelled my subscription. Get it together Fab Fit Fun!

I received my Fab Fit Fun box last week after paying for it in late February. I don't understand why it took so long even if it did come form the states. It didn't ship until literally 5 weeks after I subscribed. The clutch I received was the worst design of the three, tried to give it away and no one wanted it. The Murad cream was lovely, and the ridge filler for your nails is also a nice product. The earrings were really fun but very cheap and flimsy... certainly not worth $45, they are already falling apart. The candle burns poorly with black soot even after cutting the wick, the whole thing feels cheap. I blew it out after 5 minutes... will save it for outdoors this summer. The other products are ok. Would have never purchased the eye mask (way overpriced anyhow). The plastic massager is also ok but cheap looking. The lip kit is nice too. I think ultimately in the end, they need to find ways where they can profit off the box so it's a combo of full sized products with some cheap accessories that can fit into a box. I'm debating ordering it again as it's not for minimalists who like chosing their own colours. You get stuck with cheap things that you wouldn't even give as a gift to someone. But honestly... 6 weeks to receive the box? That's the absolute worst... all my excitement about getting the box had died down by then and then opening it to realize it's kind of meh...

My first box just came (it took so long I had to cancel my membership so I wouldn't get charged for a second box before the first arrived!). It had 4 items: hand lotion, hair oil, a small cross-body bag, and dark brown lip gloss. I was expecting more items based on the advertising, and thought the choice to send dark brown lip gloss (I didn't have any option to customize color) was strange since it's not a very popular color. I'm sure I'll use the lotion and hair oil, but don't think I'll be ordering again.

ETA: I have now opened the hair oil and the scent is SO strong (patchouli-ish) that it went straight into the trash with the brown lip gloss. So I'm down to the hand cream (which has a strong scent, but one I'm okay with - like rose) and the small cross-body bag which isn't my style but maybe I'll use if I ever need to go out with only a few things with me.

Ordered first box as I found a promo code and thought I would give it a try. Was not thrilled. Found even better promo codes for the next box and purchased a few add-on products. With the amazing deal, it seemed to be worth a second try. When customizing a few items, it was clear that this company uses this tactic as a marketing ploy unless you pay, you cannot customize all options and wind up with the junk that those who paid to customize did not select. Adding to my frustration/distrust was that I was charged the FULL price despite my order having clearly had the promo codes applied. I will take my $$$ and spend it on something less mysterious and that I can actually use rather than donate or put in the trash. It is unfair/unethical to make it appear that a customer is paying one price and then charge them a much higher price. This company spends more money marketing the boxes than finding products that are truly fun or useful or of a high quality for the price. They inflate the retail price to make it appear that customers are getting a great deal. Though it is fun to get a package delivered, for what they charge and then try to add on, it could become extremely costly. All it took was one box and being ripped off on the second for me to figure out what this company is doing. The most immoral issue that I am seeing is that the company is targeting low-to-middle income women who should not get caught up in the hype of the Facebook ads. Just say NO!

Ive ordered several boxes from FabFitFun and have always been pleasantly surprised. The boxes turn me on to so many amazing full sized products that I wouldnt otherwise think to try. I love giving the boxes as gifts because theyre so fun, and my friends always enjoy the products. I also love that they have an add-on section so that I can choose some of my past favorites or find new things to add to the box.

Their customer service is also the best! Anytime Ive had a question about something, theyve always been quick to respond. Cant recommend this product enough!

When I received my first box I was totally in love with it. I was so excited to receive my second box them. So when it never came I contacted customer service through email. They ask me to wait a week, ask around my neighbor to see if it was misplaced and if I still didn't get my box to contact them again. And I did all of that and still no box came. I contacted them again. I got the same respond again! I am so unhappy I decide to cancelled my membership. They STOLED my money and Rip me off! Never got a box or my money back

I received from a friend a free trial box where I had to pay $5 for shipping and it was a 21-day trial after which I would automatically be renewed for the Summer 2018 box. My box arrived AFTER the 21-day trial period. I thought the box was meh - not for me. I had to fight with a customer service rep to get the auto renew charge that was on my credit card refunded. I hope this isn't their practice -- shipping trial boxes so that they arrive after the 21-day trial period ends cause if it is that is very dishonest.

This is my second year of FFF and I love every box better than the one before. I have never had any problem with customer service The very few issues I have had with FFF have been dealt with in a professional way.

I think FFF is the best value for the money if you are interested in sub services! They go the extra mile. The Spring box was great. I had a problem with one item and the issue was immediately taken care of.

I think a lot of people only write negative reviews so I am giving FFF a great huge thumbs up!

This is my second box from FabFitFun (the 1st one being the Winter 2017 box) and I love it! It's a perfect "treat your self" purchase because they're more expensive items that I wouldn't normally buy, but for $50 it's a steal and I get to try them. The Spring box contains an amazing moisturizer that's normally $40! I'm very happy with my subscription so far. They also have amazing customer service. My sister-in-law received her winter box with the eyeshadow damaged and they were very prompt about sending her a replacement!